Red Star Kim

SEPTEMBER 8, 2023

Differential pricing is rarely discussed in professional services although it is often implicit in key account management. Former partner of Eversheds law firm, Kevin Doolan wrote “Mastering services pricing” in 2015. Or the likely differences in a firm’s reputation in the area or clients’ value perceptions.

Procurement 147

Procurement Value Proposition Finance Artificial Intelligence 147

Hubspot Sales

OCTOBER 5, 2020

HubSpot Account Manager, Carl Ferreira , puts it bluntly, "The goal [of a call] is a good, helpful conversation." Well, according to HubSpot Principal Channel Account Manager, Katie Carlin , curiosity is key. Here's what they had to say. How to Crush Your First 100 Days as an SDR.

Prioritization 136

Prioritization Account Management Meetings Publishing 136

Arpedio

NOVEMBER 30, 2021

This means that now more than ever before, sales representatives and key account managers need to create a smooth customer experience to achieve consensus within the decision-making group. We asked Jeppe Tølløse, our Account Manager and Private Equity responsible on some tips. Bain & Company. Start free trial.

Digitalization 52

Digitalization Account Management B2B Decision-making 52

KAMCast

NOVEMBER 12, 2020

: In my discussion with Grant, we touched on his thoughts and insights on my questions like: What role does marketing play in today’s world of key account management? He co-founded Business Film Booth with his business partner Dave Foulkes in 2015. You can find out more about Grant on his Sticky Marketing website.

Marketing 52

Marketing Key Account Management Publishing Account Management 52

KAMCast

JUNE 10, 2021

What are the levels of motivation across your account managers and sales team? Or perhaps you are an account manager who is questioning your own level of engagement and feeling a little disconnected from the business that pays for your peak performance. Are your new business teams ALIGNED with your Account Managers?

Shareholders 52

Shareholders Account Management Key Account Management Information Technology 52

Cosawi

FEBRUARY 27, 2023

Today, as advisors in the strategic account management space, we are surprised and disheartened to see that marketing is often not only missing at the strategic account team table but also working from an inside-out products focus, rather than an outside-in customer focus. But this is only the starting point.

Marketing 52

Marketing Suppliers Investors Account Planning 52

Deep Insight

SEPTEMBER 29, 2022

The following scores are taken from our Deep-Insight database and cover nearly 100 major B2B Customer Experience programmes, from 2015 to 2022.The Oddly enough, not much has changed in the last eight years. Let’s take a closer look. The benchmarks are based on responses from nearly 25,000 individuals so it’s a pretty robust set of data.

Shareholders 52

Shareholders B2B B2C Customer Experience 52

Hubspot Sales

APRIL 8, 2020

HubSpot Channel Account Manager Chris Moore has this advice for reps making the switch, "Spend a few days getting familiar with the tools you will use every day working from home — things like Zoom or Slack for communication. It makes the meeting feel much more personal and closer to the field sales you were used to.".

Sales 119

Sales eCommerce Account Management Organization 119

Red Star Kim

DECEMBER 5, 2023

Another delegate suggested using monday.com | A new way of working to integrate all action lists and help avoid being overwhelmed by so many tasks.

CRM 130

CRM Marketing Interpersonal Skills Client Relationships 130

SBI Growth

SEPTEMBER 22, 2013

Consider this, Gartner says: “through 2015, 80% of social business efforts will not achieve the intended benefits”. Sales Managers (all levels). Strategic & Key Account Managers. Product Management, Product Development. They are also constantly getting hit with all kinds of information. Buyer insights.

Decision-making 126

Decision-making Key Account Management Leadership Communication 126

QYMATIX

JUNE 15, 2021

Your valuable Key Account Managers can invest their time in selling and supervising your model’s output before you use it. Further Read: Nate Silver (2015): The Signal and the Noise: Why So Many Predictions Fail – but Some Don’t. Remember to assess the cost benefits of your model as well.

Sales Analytics 52

Sales Analytics Sales Key Account Management Manufacturing 52

Red Star Kim

DECEMBER 2, 2022

Managing big data and analytics. Account management and selling skills. Project management. seven building blocks of a proactive marketing executive (kimtasso.com) October 2015. Understanding of ESG and D&I. Digital skills. Gamification. Using the metaverse. Research methods. Strategic thinking. See also: .

Marketing 130

Marketing Communication Meetings Strategic Thinking 130

QYMATIX

JULY 13, 2021

It proves nevertheless tricky, to estimate the long-term consequences of a buy or build decision, which often leaves key account managers struggling. 2015) Planung und Reporting: Grundlagen, Business Intelligence, Mobile BI und Big-Data-Analytics (in German). You can read here our declaration on data protection. Provost, F.

B2B 52

B2B Artificial Intelligence Sales e-Learning 52

Red Star Kim

SEPTEMBER 26, 2023

I presented a methodology to design marketing and BD team structures in November 2015. increasingly M&BD professionals play a part on the front line of client contact for example, as account managers) Client concentration? In this case, account managers liaise with the fee-earners.

Marketing 130

Marketing Key Account Management Account Management Artificial Intelligence 130

Deep Insight

NOVEMBER 14, 2019

Shay Walsh became MD of BT Ireland in 2015. They still get things wrong some of the time. The majority of customers may be extremely happy but Shay and his team are not resting on their laurels. Since then, he has been pushing an agenda of continuous improvement in the company.

Telecommunications 52

Telecommunications Leadership Government B2B 52

SBI

FEBRUARY 24, 2015

What are the three most important sales behavioral changes that will have the greatest impact in 2015? There’s no reason why a highly dispersed service business like sales or account management can’t take part in that transformation with the right technology. That one’s a biggie.

Decision-making 49

Decision-making Innovation Organization Account Management 49

SmartKarrot

JUNE 12, 2020

At the 2015 conference, Jason Lemkin famously said that “Customer Success is where 90% of the revenue is.” Customer success sales quota will help account managers and the company overall to reach sales quotas, but only if customer success managers help customers achieve the success they want to actualize. .

Customer Success 10

Customer Success Customer Life Cycle Account Management Sales 10

SBI

AUGUST 22, 2019

Founded in 2015, Chorus.ai’s Conversation Intelligence Platform identifies and helps teams replicate the performance of top-performing reps by analyzing their sales meetings. Revegy, a leading provider of strategic account management technology, is proud to announce the addition of David Keil to its Board of Directors.

Account Planning 22

Account Planning Acquisition Meetings Sales Management 22

Red Star Kim

JANUARY 5, 2023

Do you have a Key Account Management (KAM) programme at your firm? Key Account Management (KAM) programme (kimtasso.com). Referrer management – Planning basics and social media (kimtasso.com) March 2016 (role of social media). 33% Dog. 67% Cat. 75% No. Delegate key takeaways and actions.

Management 130

Management Media Key Account Management Communication 130

Account Management Skills

MARCH 16, 2021

So just to give everybody a little bit of background in 2015 or so the business that I had the sort of investment property there had I did that entrepreneurial bet, just bet the house right. So is it’s as true in 2015 as it was in 2021. That was a nice piece of validation. The average click through rate on Facebook is 1.61%.

Advertising 40

Advertising Decision-making Profitability Marketing 40

KAMCast

NOVEMBER 19, 2020

Having shot and produced more than 10,000 videos for businesses, he is a great resource to talk to about some global issues facing key account management professionals and the leaders that manage them. I’m sure there are many key account management professionals who will be wrapping their heads around that one.

Co-Creation 52

Co-Creation Key Account Management Internet Media 52

Account Management Skills

AUGUST 21, 2023

I’m now sharing examples of relevant AI tools that account managers can use for those who come on my Account Accelerator training programme. And I think somewhere around 2010, 2015, those people retired. I’m not going to worry about online UTM codes. That’s just not what I want to do as a marketer.

e-Learning 52

e-Learning Digitalization Publishing Account Management 52

Red Star Kim

SEPTEMBER 5, 2023

Topics include: Professional and Practical skills for Marketing & BD Assistants, The Proactive Marketing Executive and Future Marketing Manager. And skills workshops on: Assertiveness, Commerciality, Creativity, Coaching, Consulting, Engagement and buy-in, Selling, Thought Leadership and Writing.

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147

Zendesk

MARCH 22, 2021

If an account manager thinks the time is right, he or she should ask the customer if they’d be willing to participate in a testimonial. Grubhub has been a Zendesk customer since 2015, but, like many companies, it had a unique story to tell in 2020. Hanna enlists the aid of Zendesk’s customer success and support teams. “We

Advertising 98

Advertising B2B B2C Customer Experience 98

Account Management Skills

JANUARY 23, 2023

If this makes you think about your own personal brand, whether you’re an agency owner, or agency account manager, and if you are an agency account manager and you’ve never received any formal training in account management, you might like to read more about my Account Accelerator training here.

Advertising 52

Advertising Internet Media Account Management 52

Deep Insight

DECEMBER 1, 2022

Revenues at Kainos, excluding acquired companies (£m, 2015-2022). The graph on the right shows that in 2015, Kainos generated revenues of £61m. Its revenues would still have grown as the clients that were on its books in 2015 generated revenues of £68m in 2016. In 2015 Kainos floated on the London Stock Exchange.

Profitability 52

Profitability Procurement B2B Digital Transformation 52