Managing Partners’ Forum Strategy Summit
Red Star Kim
JULY 13, 2023
Thanks to the Managing Partners’ Forum Strategy Summit at haysmacintyre earlier this week.
2019 Acquisition Innovation Management 
Key issues in Marketing and Business Development Planning: Engage, Analyse, Expand, Innovate and Measure
Red Star Kim
JULY 11, 2022
Key issues in Marketing and Business Development Planning: Engage, Analyse, Expand, Innovate and Measure. Communication and education are required to manage expectations and promote enthusiasm and momentum. all about buy-in in professional services (Manchester and Dublin 2019) (kimtasso.com). Prepare integrated campaigns.
Innovation 
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Trending Sources
Key Account Management (KAM) – Research companies, use KAM technology and maintain momentum
Red Star Kim
JUNE 15, 2023
At the start of June I had the pleasure of leading PM Forum ’s “Towards KAM (and ABM) – Helping fee-earners with client relationship management” online workshop. Key Account Management (KAM) – Research companies, use KAM technology and maintain momentum. Includes IPOs, acquisitions, grants, accelerators and news.
Business Acquisitions Trending in the Digital Space
Aepiphanni
JUNE 29, 2021
Despite 2020 being a challenging year for everyone, many companies made strategic business acquisitions into the digital space. It’s titled “1st-time acquisitions of digital businesses expected to continue in 2021.”. As a business owner, are your strategic planning wheels turning based on this continuing digital acquisition trend?
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Private client management and marketing: Business plans, recruitment, assessments and automation (Nov 2023)
Red Star Kim
NOVEMBER 13, 2023
It was good to meet the private client lawyers – some recently promoted to head of department – for a workshop on “ Managing and growing your private client practice” earlier this month. Private client management and marketing: Business plans, recruitment, assessments and automation.
A Study in Contrasts: Companies That Go the Distance, and Those That Don’t…
Strategic Communications
APRIL 17, 2024
Lack of Innovation and Differentiation: Some of these brands failed to innovate and offer unique value propositions that set them apart from the competition. Poor Business Decisions and Management: In some cases, the downfall of these brands can be attributed to poor strategic decisions and ineffective leadership.
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PM Conference Report 2022: Strategy implementation, Employer Value Propositions (EVP), Storytelling and Client Feedback
Red Star Kim
NOVEMBER 18, 2022
Leor Franks of Kingsley Napley – a member of both the PM Forum and Managing Partners’ Forum – chaired the event. Having met Vlatka Hlupic, author of “ The Management Shift” (see Book review: The Management Shift by Vlatka Hlupic (kimtasso.com) , I was looking forward to hearing her keynote speech on transforming culture.
Research update on the most in-demand soft skills
Red Star Kim
MAY 2, 2023
Traditional capabilities – notably the management of financial and operational resources—remain highly relevant. The top two skills UK employees would be interested in developing in the future are: Leadership and problem-solving (US Leadership, entrepreneurial skills and project management).
Traits of Startup Unicorns in 2024 [Data + Expert Insights]
Hubspot Sales
MAY 6, 2024
Image Source New Technology Behind almost every unicorn startup is research, innovation, and new technology. Some examples of unicorns that are developing innovative technology are: OpenAI , the company behind ChatGPT. Invest in an actively managed venture capital fund. Some of Canva's key qualities are: Innovation.
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Deep-Insight and DWF Partner on New Key Account Programme
Deep Insight
MARCH 10, 2020
DWF is also one of the most innovative legal firms, having been ranked 11th in Europe by the Financial Times. It has already completed 15 acquisitions and has transformed itself into a global company operating across 14 different jurisdictions. DWF is a global legal business providing Complex, Managed and Connected Services.
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CS Benchmark Results & 2021 Outlook
Desired Path
FEBRUARY 17, 2021
45% of respondents say their CSMs manage over $2.5M ARR and 55% indicated that the CS management team at their organizations manage 6-8 direct reports. 85% of companies participating in the survey saw the same or more churn than 2019. The majority of the participants were from North America with 5% representing APAC.
CS Benchmark Results & 2021 Outlook
Desired Path
FEBRUARY 17, 2021
45% of respondents say their CSMs manage over $2.5M ARR and 55% indicated that the CS management team at their organizations manage 6-8 direct reports. 85% of companies participating in the survey saw the same or more churn than 2019. The majority of the participants were from North America with 5% representing APAC.
CS Benchmark Results & 2021 Outlook
Desired Path
FEBRUARY 17, 2021
45% of respondents say their CSMs manage over $2.5M ARR and 55% indicated that the CS management team at their organizations manage 6-8 direct reports. 85% of companies participating in the survey saw the same or more churn than 2019. The majority of the participants were from North America with 5% representing APAC.
The Ultimate Guide to Startups
Hubspot Sales
JANUARY 21, 2019
Startups are known for being innovative and scrappy — meaning they welcome risks and solve problems in unique, creative ways. That’s a lot , and a ton of those failures are due to incompetence ( mostly around cash flow and management). We’ll also cover a few common startup struggles and how to overcome them. Incubators.
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How a Relationship-led Economy Has Transformed Traditional Marketing
SuperOffice
FEBRUARY 28, 2021
Unfortunately, this style of marketing fails to capture all the key buying factors due to the explosion of product choices, digital channels, and innovative technologies. That’s where innovative technology plays a pivotal role. Lead source, in terms of acquisition and revenue. Customer orders and how much they spent.
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Brainshark Wins in International Business Awards for 7th Straight Year
SBI
AUGUST 15, 2019
announced it is a Stevie® Award winner in The 2019 International Business Awards® (IBAs). WALTHAM, Mass. — August 15, 2019 — Brainshark, Inc. delivering SaaS-based sales enablement and readiness solutions , today announced it is a Stevie® Award winner in The 2019 International Business Awards® (IBAs). Brainshark, Inc.,
SalesTech News: @Brainshark Unveils READY20 – the Only Sales Enablement Event Dedicated to Furthering Sales Readiness
SBI
JANUARY 14, 2020
January 14, 2019 — Brainshark , Inc., Tech innovation showcase – highlighting artificial intelligence (AI)-based and other cutting-edge technologies shaping sales performance, including Brainshark’s latest platform enhancements. Building the Business Case for a Modern Sales Enablement Toolset,” Mary Shea, November 6, 2019.
Brainshark Acquires Rekener to Deliver Industry’s Only Data-Driven Sales Readiness Platform
SBI
DECEMBER 4, 2019
We’re joining forces with Brainshark so sales managers can use data to diagnose what’s working and what’s not working, and then motivate sales reps to improve with training and coaching from Brainshark’s world-class readiness platform. . December 4, 2019 — Brainshark, Inc., Alex Laats, co-founder and CEO at Rekener. WALTHAM, Mass.
News: @ClearSlide Delivers Data-Centered Email Outreach and Improved Content Feedback
SBI
DECEMBER 4, 2019
It’s impressive how they continue to innovate and evolve the platform to empower sellers. San Francisco, December 4, 2019 — ClearSlide introduces its Winter 2020 update offering users powerful tools for data-driven email outreach and support for real-time collaboration and feedback to build more effective content strategies.
What Are The Top 50 SaaS Companies in 2020?
SmartKarrot
APRIL 13, 2020
Ever since its inception in the 1960s, SaaS has evolved from a mere time-sharing system to innovative and efficient applications that can be accessed on multiple computers. Source: Byteant , December 2019. This is increasing the spending as more and more features are being offered, through acquisitions or expansion. Solarwinds.
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Industry news: @ZuantApp Quantifies ROI for Event Marketers Worldwide; Kicks Off 2020 with Record Client Growth
SBI
FEBRUARY 19, 2020
Zuant has added 36 new clients since January 2019, 10 of which joined in January 2020, including 3M (six divisions), Dow Chemical, Honeywell, Sleep Number (two divisions), Uber, Verizon (three divisions) and others. The company added 36 new clients since January 2019, 10 of which joined in January 2020. Opportunity Management.
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Conversica Delivers Advanced New Capabilities
SBI
AUGUST 12, 2019
These innovative product enhancements are proof that we’re putting these ideas into action as we continue to build out our award-winning platform - Alex Terry, Chief Executive Officer for Conversica. August 12, 2019 — Conversica , Inc., FOSTER CITY, Calif. Conversica. deborah.mullan@conversica.com. There is a section that states.
Qstream Unveils ‘Qcert,’ First-of-its-Kind Micro-Certification that Validates Mastery of Essential Job Skills and Competencies
SBI
NOVEMBER 13, 2019
Qcert gives management the assurance that teams are field ready by validating that employees have a strong grasp of the critical knowledge and skills they need to excel in their position. Organizations face a ‘moving target’ of market change, regulation, company practices, competition and innovation. SAN FRANCISCO, Feb.
Top 10 Blog Posts & SalesTech Acquisitions of 2019
SBI
DECEMBER 30, 2019
Top 10 Blog Posts & SalesTech Acquisitions of 2019. TOP 5 BLOG POSTS OF 2019. Sales Management Association’s latest research on Emerging Practices in Sales Training and Development hit on various aspects of sales training and enablement that we need to lift our game as sales enablement leaders.
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A Product Platform Empowers Your Organization and Unlocks Customer Value
SBI Growth
NOVEMBER 27, 2018
To get there, you must set the standard across four key facets of your organization: Product Management Operations Human Resources Customer Success and Customer Experience. A Platform elevates your offerings from merely functionally adequate to a driver of an emotional bond with your customers.
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Top CRM trends for 2021
Insightly
MARCH 11, 2021
The history of customer relationship management spans over five decades and has spurred the continuous evolution of CRM technology. billion in 2019 and is projected to reach $113.46 This synergy has enabled chatbots to complete more contact management tasks without any human interference. The global CRM market was valued at $47.79
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Product Adoption: Frequently Asked Questions
SmartKarrot
JUNE 30, 2021
Everett Rogers, a professor of psychology in 1962 developed a concept called ‘diffusion of innovations.’ Customer success managers can help improve product adoption by using some strategies to drive customer renewal, engagement, product adoption, and drive repeatable, scalable, practical goals. What is the Product Adoption Curve?
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Why change may make your customer results worse
Jermaine Edwards
MAY 6, 2020
In 2019 we began working with a large manufacturer of silicon products. They realised two things: The growth of IOT brought in rapid entry of competitors offering innovative and quick access tools for organisations. Pivoting is one type of change and an important change to master when managing and supporting your customers.
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A Truly Agile Federal Government Focuses on Flow
Planview
OCTOBER 19, 2023
William Eggers, Mike Turley, Government Trends 2020, Deloitte Insights, 2019 As the digital-first world further intensifies the urgent need for faster IT modernization across the U.S. federal government, IT and program leaders must find a better way to manage their software delivery organizations to improve decision-making where it matters.
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Travel chatbots: top examples that travelers and businesses love
Zendesk
NOVEMBER 9, 2021
If a request isn’t taken care of efficiently, Edward will route a request all the way to the general manager. The bot has helped more than 30,000 guests from 99 countries speaking 59 different languages, and so far in 2019, has managed 69 percent of all guest requests—saving approximately 95 working days. Southwest Airlines.
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@Seismic Raises $92M in Series F Funding Led by the Permira Funds, Valuing Company at ~$1.6B
SBI
SEPTEMBER 29, 2020
Seismic , the industry-leading sales enablement and marketing orchestration platform provider, and Permira, the global private equity firm, today announced Seismic has raised a Series F round of $92M led by a company backed by the Permira funds to accelerate Seismic’s rapid innovation, international growth, and M&A activity.
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The Proven Process for Developing a Go-to-Market Strategy [+Templates]
Hubspot Sales
AUGUST 21, 2023
Poor product-market fit can dampen a launch — even if the product is well-designed and innovative. Work Out Kinks While a go-to-market strategy isn't guaranteed to prevent failure, it can help you manage expectations and work out any kinks before you invest in bringing a product to market. Reduce customer acquisition costs.
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DiscoverOrg and ZoomInfo Merge Brands to Launch Innovative B2B Data Platform To Power Go-To-Market Success
SBI
SEPTEMBER 10, 2019
DiscoverOrg and ZoomInfo Merge Brands to Launch Innovative B2B Data Platform To Power Go-To-Market Success. Vancouver, WA and Boston, MA – September 10, 2019 — DiscoverOrg announced today that it is launching a new flagship Go-To-Market (GTM) platform and changing its name to ZoomInfo. ZoomInfo CEO Henry Schuck.
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Showpad Secures $70 Million in Series D Funding
SBI
JUNE 25, 2019
June 25, 2019 – Showpad , the leading sales enablement solution, has secured $70 million in Series D funding, a combination of debt and equity, led by Dawn Capital and Insight Partners with participation from existing investor Hummingbird Ventures and new investor Korelya Capital. Pieterjan Bouten, CEO of Showpad. In the U.S.,
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The Future of Sales Roundtable: 2022 Pay Practices and Trends Survey Read-Out
SalesGlobe
NOVEMBER 15, 2022
We’ll probably be drawing upon some content from that today, but also some books around problem solving for sales like the Innovative Sale and the book called Quotas! So it was bookings was always the strongest one for that new acquisition. But then what we saw is that we had some technology innovation. Mark Donnolo.
Sales 52
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Top 30 SaaS Companies in India
SmartKarrot
JANUARY 18, 2022
Found in 2015 by Vijay Yalamanchili, Keka, Keka is an HR and payroll management software designed for modern organizations. In addition to HR and payroll, the firm offers services like applicant tracking, leave and attendance management, time tracking, and more. Found in 1996 by Sridhar Vembu, Zoho Corporation Pvt Ltd. IBSFintech.
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Anatomy of a Price Increase: A Nutshell Oral History
Nutshell
OCTOBER 8, 2018
BEN GOLDSTEIN, CONTENT MARKETING MANAGER “I wrote the email series announcing the price increase as well as the explainer page on our website, and I worked with Mike on the copy for the ‘You’re a Pro’ upgrade campaign.”. They’ve long ago paid for themselves from an acquisition cost perspective, and anything beyond that is gravy.
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Soft skills for tough barristers (Reflection, Self-Coaching, Change, EQ, Awareness, Goal-setting, Communications) Counsel Magazine
Red Star Kim
JANUARY 23, 2023
If your review suggests you need to develop your soft skills, it can be an uncomfortable prospect for a tough barrister as it involves more than knowledge-acquisition. What innovative approaches could I adopt? The seasonal break allows time to step back and reflect on what you’ve achieved and where you’re heading. What are my O ptions?
How Freshworks customers are transforming their business with the art of easy
Freshworks
NOVEMBER 16, 2021
Since our founding, Freshworks has championed business innovations that make delight easy, fast, and smart for customers and their employees. After a recent acquisition, they brought in a third instance of Freshdesk, which proved to be ‘phenomenal’ for his team. They are delighted when you care. A bunch of them were outsourced.
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93 Seismic Acquires Percolate to Create Exceptional Content Experiences at Every Point in the Customer Journey
SBI
NOVEMBER 7, 2019
Seismic , the market leader for sales enablement platforms, today announced the acquisition of Percolate, a leading marketing campaign orchestration and content management platform. San Diego, CA and New York, NY (November 5, 2019) –. With the acquisition, Seismic boasts a roster of 750 customers. About Seismic.
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Top 25 SaaS Companies in Israel
SmartKarrot
JANUARY 28, 2022
Adaptive Shield is a SaaS company that offers a security posture management platform that is used to help organizations manage and secure their cloud services. Founded in: 2019. Founded in: 2019. Cato Networks offers network security management software that is hosted in the cloud. Founder/CEO: Isaac Saft.
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