Gartner’s predictions for 2021: CRM customer service and support
Zendesk
FEBRUARY 12, 2021
When you think about the future of customer service and how it affects your organization, consider where exactly your support team fits into your business. In a recent report from Gartner, Predicts 2021: CRM Customer Service and Support , you’ll learn more about: Why “huddles” between department leaders can be a game changer.
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