Red Star Kim

FEBRUARY 22, 2024

In CBT ( Cognitive Based Therapy ), where the focus is on modifying thinking to facilitate emotional and behavioural change, it is recognized as helping clients define problems, identify the impact of their beliefs and thoughts and examine the meaning of events (Beck & Dozois, 2011).

Negotiation 130

Negotiation Facilitation Emotional Intelligence Sales 130

Red Star Kim

MARCH 30, 2023

There are four core modules and two optional modules: Core Modules Components Facilitator Emotional Intelligence – The skills that matter most for effective leadership Use EQ to lead, engage and succeed as quickly and as powerfully as possible Addresses self-awareness, emotional regulation, adaptability and persuasive communication EQ-I 2.0

Leadership 130

Leadership Emotional Intelligence Digital Transformation Management 130

MDI Training

MARCH 29, 2024

Click below to access our AI-generated audio version: Successful Team Building for Boehringer Ingelheim RCV In the interview with our MDI trainer and partner, Anita Berger On June 29, 2023, around 85 participants gathered at the Casino Baden to participate in a team-building event for Boehringer Ingelheim RCV under the management of Csilla Ponner.

Digital Transformation 52

Digital Transformation Leadership Onboarding Artificial Intelligence 52

Red Star Kim

SEPTEMBER 8, 2023

This supports career development by broadening knowledge, facilitating collaboration and becoming T-shaped. We communicate differently with procurement professionals than other decision-makers and users of professional services. Often, pricing becomes the focus of these negotiations.

Procurement 147

Procurement Value Proposition Finance Artificial Intelligence 147

Red Star Kim

JULY 17, 2023

Earlier in July I was excited to facilitate a new workshop with MBL on confidence. Use non-verbal communication – We considered things we can do with non-verbal communication to appear and be perceived as more confident by others. This post is intended as an additional learning resource for delegates.

Communication 130

Communication Meetings Financial Services Government 130

Red Star Kim

SEPTEMBER 26, 2023

Naturally it is important that the leadership team communicates the rationale for the change. Build enthusiasm for a joint vision of the future Promote dialogue Too often change communications are one-way. Yet communication needs to be two-way. When prolonged, the effects are exhausting and we reach change fatigue quickly.

Management 113

Management Co-Creation Communication Leadership 113

Agile CRM

DECEMBER 23, 2022

Effective Customer Relationships: CRM software can help businesses to manage their customer relationships more effectively by providing them with tools to track and manage customer data, as well as to automate and streamline customer communications. 15 Best CRM Softwares in 2023.

CRM 52

CRM Software Software Energy and Utilities 52

Red Star Kim

APRIL 17, 2023

Last week I facilitated MBL’s full day training session on “Developing more work from referrers and intermediaries”. Delegates were from legal, accountancy and insolvency firms – both M&BD teams and fee-earners.

Management 130

Management Manufacturing Client Relationships Facilitation 130

MDI Training

NOVEMBER 14, 2023

AICo has access to much more know-how, I concentrate on the interaction with the group and the overall control/facilitation. October 2023 | Leadership Impact , MDI Inside , Short Knowledge Bits | 0 Comments Recap: This was the L&D summer at MDI Prefer to listen to the article? Why or why not? AICo is now permanently engaged.

Leadership 105

Leadership Artificial Intelligence Digital Transformation Digitalization 105

Agile CRM

DECEMBER 21, 2022

billion by 2023, growing at a compound annual growth rate of 20.5% from 2018 to 2023. Customers can receive customized offers and communications from users of the solution. Segment is a platform for client data management that facilitates data collection. Tweets by VWO.

e-Learning 52

e-Learning Advertising Customer Experience Marketing 52

MDI Training

OCTOBER 3, 2023

Participants had the opportunity to try out methods such as Dynamic Facilitation and Lego Serious Play, which challenged their problem-solving and communication skills in new ways. October 2023 | Leadership Impact , MDI Inside , Short Knowledge Bits | 0 Comments Recap: This was the L&D summer at MDI Prefer to listen to the article?

Digital Transformation 69

Digital Transformation Leadership Artificial Intelligence Digitalization 69

MDI Training

DECEMBER 4, 2023

As a leader, for example, I could train with an AI to practice non-violent communication and receive individual feedback and explanations. It’s about taking on a supportive and communicative role that focuses on social skills. It is recommended that AI is used to expand knowledge and facilitate work processes.

Leadership 104

Leadership Artificial Intelligence Digital Transformation Digitalization 104

AchieveIt

NOVEMBER 9, 2023

Trends that are shaping the industry Organizations didn’t pause strategy in 2023 2023 marked a shift in approach for strategy leaders compared to the COVID and post-COVID years. However, as 2023 dawned, a new theme began to emerge. The essence of this trend is to communicate the “how” and “what” of strategic plans.

Facilitation 52

Facilitation Stakeholders Government Leadership 52

Agile CRM

DECEMBER 27, 2022

10 Best Website Recording Softwares in 2023. Session Playback: Session playback allows website owners to watch recordings of actual user sessions on their website, giving them insights into user behavior and facilitating better decision-making. The post Best Website Recording Software in 2023 appeared first on Agile CRM Blog.

Software 52

Software Software Digitalization Decision-making 52

MDI Training

SEPTEMBER 29, 2023

Thus, it is more about empathy, cohesion, transparent communication, etc., Transparent communication As a leader, you should be able to talk openly and honestly with your employees about internal and external topics. Leadership in the AI Era," Leadership Horizon 2023 keynote speaker Hamza Khan agreed to an interview with us.

Artificial Intelligence 52

Artificial Intelligence Digital Transformation Leadership Digitalization 52

Planview

SEPTEMBER 18, 2023

As a Leader in the September 2023 Gartner Magic Quadrant for Adaptive Project Management and Reporting and April 2023 Gartner Magic Quadrant for Strategic Portfolio Management , we aim to stay closely connected to the changing tides of the market and the evolving needs of our customers. 14 August 2023.

Management 52

Management Digital Transformation Decision-making Facilitation 52

MDI Training

NOVEMBER 14, 2023

Complex interpersonal communication Interpreting body language, non-verbal communication, and subtle signs is a human strength. In complex interpersonal situations, such as negotiations or conflict resolution, human understanding of communication is invaluable. How does AI influence the management task of delegation? Solution 1.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

MDI Training

FEBRUARY 27, 2023

Generational biases can negatively impact employee engagement by creating a lack of trust, understanding, and communication between different age groups. Age diversity also helps to improve communication and understanding between different generations, leading to a more cohesive and harmonious work environment.

Leadership 97

Leadership Digital Transformation Meetings Innovation 97

Zendesk

JANUARY 7, 2022

Today’s businesses are looking to provide customers with improved experiences while decreasing service costs—and they’re quickly learning that chatbots and conversational AI can facilitate these goals. Conversational AI is a broader term that refers to AI-driven communication technology such as chatbots and virtual assistants (e.g.,

Banking 98

Banking Artificial Intelligence Retail Facilitation 98

Envisio

JULY 17, 2023

Sonoma County, CA, uses benchmarking to solve problems related to homelessness Data out of Sonoma County shows that, to date, there has been a decrease in the number of people without homes in 2023. Homeless youth, in particular, declined – with 294 individuals counted in 2023, compared with 530 in 2022.

Government 52

Government Energy and Utilities Decision-making Facilitation 52

Mike Kunkle

FEBRUARY 5, 2023

Even on the far right, with disciplined workflows, it’s not easy, and often harder if an RFP or RFI process doesn’t allow open communication. And as I just mentioned, on the far left side of a “disorganized/organized” sliding scale, there are cases where it’s absolute chaos and rife with infighting.

B2B 198

B2B Sales Decision-making Negotiation 198

Red Star Kim

APRIL 11, 2023

In early April I facilitated another of MBL’s training workshops on “ Pitch Perfect – How to Prepare & Present Winning Pitches & Tenders” for legal and accounting firms. Client service: Emphasize your firm’s commitment to providing excellent client service, including responsiveness, communication, and collaboration.

Government 130

Government Innovation Meetings Finance 130

Apptivo

AUGUST 24, 2023

This results in missed follow-ups, inconsistent communication, and difficulty in monitoring their sales efforts. Challenge – The sales team frequently travels to various regions and industry events, but struggles with staying informed about customers, managing leads, and tracking sales progress.

CRM 52

CRM Manufacturing Transportation Logistics 52

ACT

SEPTEMBER 12, 2023

But before you set out to scale your business, understand this—over 469,500 new business applications were filed in the US in July 2023 alone. Overhaul your tech stack If you’re a business owner in 2023, you’re likely already using various applications and tools to streamline operations.

Small Business 52

Small Business Marketing CRM Software 52

Mercuri International

MARCH 28, 2023

In our series of three short blog posts, we’ll be taking a look at some of the key issues facing HR as they navigate the increasingly complex landscape of 2023. Communication: HR can facilitate clear and open communication between the employer and employees.

Remote Working 52

Remote Working Client Relationships Facilitation Communication 52

Apptivo

DECEMBER 7, 2023

Whеn customers reach out with a complaint, question or nееd, you’ll havе a rеcord of thеir purchasе and communication history at your fingеrtips to pеrsonalizе your rеsponsе. Consеquеntly, whеn customеrs rеach out for support, agеnts can accеss pеrtinеnt dеtails, facilitating thе dеlivеry of pеrsonalizеd sеrvicе.

CRM 52

CRM Communication Facilitation Management 52

Apptivo

AUGUST 8, 2023

This could range from prospecting and initial communication to follow-ups, meetings, negotiations, closing, and after-sales service. For instance, initial outreach emails, follow-up communication, scheduling meetings, or updating CRM records are typical tasks that can benefit from sales automation.

Sales 52

Sales Artificial Intelligence Software Software 52

Red Star Kim

NOVEMBER 18, 2022

And many are looking forward to her book launch in March 2023. Most of the regular sponsors – Vuture, Mytton Williams, Thomson Reuters HighQ and Conscious – had stands in the refreshment area to facilitate conversation. I suspect that we will all taking micro-breaks and arranging post-match meals to improve future performance.

Value Proposition 130

Value Proposition Procurement Innovation Leadership 130

Red Star Kim

APRIL 12, 2023

Just before Easter I spent a day facilitating the popular PM Forum training workshop “The Proactive M&BD Executive”. Check this out The 10 best legal social media users of 2023 – Legal Cheek and see the material above on buy-in generally.

Media 130

Media Marketing B2C Stakeholders 130

Arpedio

FEBRUARY 20, 2024

It entails understanding customers’ identities, communication preferences, priorities, buying criteria, decision-making processes, and more. Transparency is facilitated through data, underscoring the critical importance of CRM and ABS technologies when employing an account-based approach.

CRM 52

CRM Artificial Intelligence B2B Account Management 52

Apptivo

NOVEMBER 10, 2023

Improvе Salеs Analysis and Forеcasting with Apptivo CRM Boasting a usеr-friеndly intеrfacе, Apptivo provides a seamless еxpеriеncе for sales teams, facilitating еfficiеnt lеad tracking, contact managеmеnt , and dеal progrеssion. Thе businеss landscapе is dynamic, and staying adaptablе is kеy to long-tеrm succеss.

CRM 52

CRM Decision-making Acquisition Facilitation 52

Red Star Kim

NOVEMBER 17, 2023

And click-through rose by 118% They won the 2023 Marketing Week award for “Marketing Team of the Year”. In September the firm was named as the winner of “Innovation in People Management” at the FT Innovative Lawyers Awards 2023 in London. National press coverage rose 300% in 2022.

Marketing 130

Marketing Key Account Management Innovation Account Management 130

Red Star Kim

NOVEMBER 9, 2023

I deliver and facilitate strategy workshops and it’s always good to be able to recommend strategy books to delegates. I liked his checklist here – balancing governance with engagement – and recommending the use of external facilitators (I’m available for hire! I like that he extends to strategy execution and implementation.

Strategic Thinking 147

Strategic Thinking Decision-making Innovation Facilitation 147

PandaDoc

APRIL 6, 2023

Contact details Name, phone number, and email address are essential when communicating with customers. It improves interaction with a customer Once you have customer information in front of you, it is your source of making communication more personalized. Below are examples of information you must (ideally) collect.

CRM 52

CRM Sales Software Software 52

LinkedFusion

SEPTEMBER 12, 2023

When you can meet a consumer for coffee instead of communicating over the phone or email when they are in a different time zone, it is simpler to build relationships. Being a well-known member of a community fosters familiarity, which increases trust in you and your company. Then you can make sure you get the best payout.

Construction 52

Construction Media Small Business CRM 52

Agile CRM

DECEMBER 21, 2022

It provides an easy way to communicate with customers, partners, and other contacts. Additionally, email provider software now offers enhanced security features, allowing businesses to protect their data and communications from malicious attacks. 12 Best Email Provider Softwares in 2023.

Software 52

Software Software eCommerce Decision-making 52

SmartKarrot

JANUARY 18, 2022

SaaS spending across companies of varying operational sizes is expected to reach a value of $500 billion by the year 2023. billion by the year 2023. Therefore, as businesses continue to implement SaaS models into their product distribution strategies, it is crucial to understand and follow the latest trends for enterprise SaaS.

Artificial Intelligence 10

Artificial Intelligence Facilitation Cybersecurity Software 10