Strategic Account Management Association

SEPTEMBER 22, 2020

As a strategic account manager (SAM), you know how important it is to speak your customers’ language and see the world through your customers’ eyes. But for SAMs across the health care industry, the customers’ language and worldview are changing. For one, AI is only as good as the data and algorithms that support it.

Supply Chain 400

Supply Chain Artificial Intelligence Innovation Suppliers 400

Customer Think

NOVEMBER 13, 2023

The holiday season isn’t just a time of festive cheer and gift-giving; for retailers, it’s a gold mine of customer data and a critical period for driving sales. However, as […]

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Retail Marketing Sales Digitalization 64

Customer Think

DECEMBER 19, 2022

A recent Marketoonist cartoon hits on the secret to delivering a personalized customer experience (CX). A little girl on Santa’s lap asks, “with iOS privacy changes and cookies going away, how will you even know if I’m naughty or nice?” It’s called first-party data.” Santa’s response?

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Customer Experience Digitalization Marketing 115

Strategic Communications

OCTOBER 3, 2023

For marketers, the clearest use case is content generation, with great potential to create hyper-personalized, hyper-targeted marketing messages based on customer behavior, personas, and buying histories, along with other data available from internal and external sources. So what exactly are catalytic experiences?

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Marketing Advertising Co-Creation Digitalization 80

Zendesk

OCTOBER 19, 2023

As businesses rush to tap generative AI’s vast potential to transform the customer experience, analysts watching this modern-day gold rush have responded with both optimism and caution. Companies need to be transparent about their use of AI and disclose when AI is making decisions,” Kingsley said.

Financial Services 59

Financial Services Healthcare Decision-making Leadership 59

Apptivo

APRIL 17, 2023

Five reasons why protecting your customer’s information is crucial 2. How can customer data protection be done? A data breach or unauthorized access may be disastrous for a company. Business owners risk fines by not taking Customer data protection seriously. According to research , hackers make $1.5

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Cybersecurity Government eCommerce Digitalization 52

Arpedio

OCTOBER 10, 2023

Creating personalized content for Account-Based Selling ← Back to blog There’s no way around it. In this blog post, we’ll delve into the significance of personalization within ABS. By tailoring your content and outreach, you increase the chances of turning prospects into customers.

Decision-making 52

Decision-making Account Planning Marketing Stakeholders 52

Customer Think

DECEMBER 26, 2021

Three impactful ways to use AI and unified customer profiles to tailor experiences in real-time The world is cautiously optimistic about using artificial intelligence (AI) from customer data due to privacy and AI-bias concerns. At the same time, AI is proven to boost sales for businesses.

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Artificial Intelligence Marketing Sales Digitalization 128

Planview

JANUARY 17, 2024

In this blog post, we’ll uncover why dedicating resources to tackle WIP and bottleneck resolution can lead to long-term time and resource savings. Data Security and Privacy Implement stringent data security and privacy measures when managing WIP. This includes automating data entry and document processing.

Financial Services 59

Financial Services Management Prioritization Facilitation 59

Arpedio

FEBRUARY 19, 2024

In today’s fast-paced and competitive business environment, staying ahead of the curve requires embracing innovative technologies that enhance efficiency, productivity, and customer engagement. This blog post explores the role of AI in sales and its significance in modern business practices.

Artificial Intelligence 52

Artificial Intelligence Sales Government Decision-making 52

Arpedio

APRIL 11, 2024

By leveraging AI technologies , sales teams can gain valuable insights from vast datasets, personalize customer interactions at scale, and predict future trends with greater accuracy. AI for sales represents a paradigm shift in how businesses approach customer acquisition and relationship management.

Artificial Intelligence 52

Artificial Intelligence Prioritization Sales Innovation 52

Insightly

OCTOBER 20, 2023

Customer Relationship Management or CRM trends are a leading indicator of overall trends in SaaS. Therefore, a quick look back in history shows that features and data sets available in CRM quickly permeate other areas of SaaS. This blog post will explore the current trends in CRM and what’s to come in 2024.

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CRM Customer Experience Software Software 52

Insightly

OCTOBER 20, 2023

Customer Relationship Management or CRM trends are a leading indicator of overall trends in SaaS. Therefore, a quick look back in history shows that features and data sets available in CRM quickly permeate other areas of SaaS. This blog post will explore the current trends in CRM and what’s to come in 2024.

CRM 52

CRM Customer Experience Software Software 52

Nutshell

FEBRUARY 28, 2023

Your customer relationship management (CRM) software can be the most powerful tool in your business’s toolbox. It can help you organize your customer information, speed up your sales process, and close more deals, ultimately helping you earn more revenue and grow your business. Nutshell is designed to make data management easy.

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CRM Decision-making Software Software 71

PandaDoc

MARCH 4, 2024

A virtual data room , or VDR, is a secure, online space acting as a repository of a company’s documentation, and serves as a virtual hub where company users share real-time information with other investors, clients or stakeholders when executing investment banking deals. What is a data room for investment banking?

Banking 52

Banking Investors Acquisition Stakeholders 52

MDI Training

MARCH 4, 2024

Beyond the Horizon: GenAI and Ethical Leadership In this blog post, keynote speaker Bailey Parnell gives us a few snippets of her exciting keynote speech at our upcoming Leadership Horizon event. In the same example, GenAI raises concerns about patient data privacy, consent, biases, and job displacement of healthcare workers.

Leadership 59

Leadership Digital Transformation Co-Creation Artificial Intelligence 59

Customer Think

SEPTEMBER 19, 2021

Where there is no brand trust, there is no customer relationship. At a time when privacy dictates loyalty, such is the reputational challenge for today’s CMO. Data privacy is front and center in every digital technology conversation today.

Marketing 84

Marketing Digitalization Management 84

Insightly

AUGUST 9, 2023

Healthcare providers must prioritize patient satisfaction, data security, and compliance with regulations like the Health Insurance Portability and Accountability Act (HIPAA). Having a Customer Relationship Management (CRM) system can provide additional help.

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Healthcare CRM Insurance Software 52

Apptivo

OCTOBER 27, 2023

what is customer data platform? Challеngеs to Watch Out while implementing CDP Today, wе’rе diving into a gamе-changing topic that can propеl your businеss to nеw hеights: “Thе implеmеntation of a Customеr Data Platform (CDP). That’s whеrе a Customеr Data Platform comеs in. How a CDP Works in Rеal Lifе 4.

Software 52

Software Software Organization Management 52

MDI Training

JULY 26, 2023

In this blog post, you will learn about the areas where this technology is particularly suitable and what you, as a leader, need to pay special attention to. Customer Service and Recruiting A form of artificial intelligence that you are probably familiar with is chatbots that provide automated responses to customer questions.

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Artificial Intelligence Digital Transformation Leadership Digitalization 98

Customer Think

MARCH 16, 2023

In today’s digitally-driven world, onboarding has become a critical process for organizations seeking to expand their customer base and stay competitive. But along with that, it has also raised concerns about data privacy and security. The shift towards digital onboarding has made the process more convenient and efficient.

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Onboarding Digitalization Prioritization Organization 59

Apptivo

SEPTEMBER 7, 2023

In this blog, wе’ll guidе you through thе procеss of choosing thе right mobilе CRM app to mееt your spеcific businеss nееds. Rеal-Timе Data: Mobilе CRM apps еnablе businеssеs to accеss rеal-timе data on customеr intеractions, salеs progrеss, and invеntory lеvеls. Why Mobilе CRM is gaining significant prominеncе?

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CRM Logistics Supply Chain Manufacturing 52

Mercuri International

SEPTEMBER 8, 2023

In this blog post, we will delve into the broader AI domain, its implications for B2B marketers, and the challenges that come with harnessing its power responsibly. For instance, if AI systems are trained on biased data, they could reinforce existing prejudices, resulting in skewed marketing campaigns or unfair treatment of customers.

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Artificial Intelligence B2B Advertising Publishing 64

PandaDoc

MARCH 22, 2024

This is where virtual data rooms (VDRs) come in. Let’s highlight how virtual data rooms can help you enhance the due diligence process by ensuring data security, streamlining workflows, and facilitating seamless collaboration. What is a due diligence data room? How can a virtual data room help with due diligence?

Computers and Electronics 52

Computers and Electronics e-Learning Facilitation Software 52

PandaDoc

MARCH 29, 2024

All activities thereafter, such as payment processing, customer onboarding, and delivery, apply to deal closure and do not need to involve a deal desk. Upgrade your tech stack with automation tools Customer relationship management software (CRM) is a tool extensively used by sales teams to manage, track, and optimize the customer lifecycle.

Negotiation 52

Negotiation Stakeholders Profitability Government 52

Insightly

MARCH 21, 2023

Insurance agencies strive to bring value to their customers and provide peace of mind in life’s biggest moments. Whether you’re focused on auto, home, life, or health insurance, every situation is unique and every customer has distinct needs. At the same time, every second matters. That’s where a CRM comes in.

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Insurance CRM Software Software 52

LinkedFusion

OCTOBER 11, 2023

Understanding the Significance of Lead Generation The Backbone of Business Growth Lead generation is the process of attracting and converting potential customers into qualified leads who have shown interest in your product or service. It is the critical first step in the sales funnel and a pivotal factor in business success.

Small Business 52

Small Business Advertising Media Marketing 52

Red Star Kim

MARCH 17, 2023

IP lawyers will be intrigued to know that Nike protected its logo and slogans in preparation for selling virtual goods – which will also increase the value of Nike NFTs Gucci – (Events) Collaboration with Roblox and VRChat to create virtual fashion shows and hosted limited-time events for customers to engage with their brands.

Marketing 130

Marketing Transportation Leadership Digitalization 130

PandaDoc

APRIL 3, 2023

Your average deal size (ADS) in this case is: Then you can compare this data with either the total contract value (TCV) or lifetime value (LTV), depending on how you operate your quota structure, sales cycle, and other variables. Why it matters: With this in mind, it will help you estimate the difficulty of getting new customers.

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Prioritization Sales Decision-making Government 98

PandaDoc

MARCH 1, 2024

Mergers and acquisitions require buyers and sellers alike to enter in a vast amount of confidential company data. A virtual data room (VDR) solves this problem. What is a data room in M&A transactions? In the past, M&A data rooms used to be physical rooms in the seller’s office or on their business premises.

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Acquisition Stakeholders Government Software 52

Apptivo

JANUARY 31, 2023

Keeping track of every customer’s name, phone numbers and unique preferences can be challenging in the fast-paced corporate world of today. To enrich that contact information with relevant data for sales and marketing. To provide personalization data to sales and marketing when engaging with the contact; and 5.

Management 59

Management Sales Software Software 59

Apptivo

SEPTEMBER 13, 2023

Outbound sales, also known as outbound selling or outbound marketing, is a sales technique in which a company’s sales team contacts potential customers by various means of proactive outreach. They also include capabilities like call recording and easy CRM integration , which help to increase efficiency and data management.

CRM 52

CRM Sales Decision-making Software 52

MDI Training

JULY 26, 2023

In this blog post, you will learn about the areas where this technology is particularly suitable and what you, as a leader, should pay special attention to. Customer Service and Recruiting A form of artificial intelligence that you are probably familiar with is chatbots that provide automated responses to customer questions.

Artificial Intelligence 52

Artificial Intelligence Digital Transformation Leadership Digitalization 52

SalesGlobe

OCTOBER 10, 2023

Below are a few ways in which AI can benefit the Sales team: Virtual Assistant – Regarding repetitive tasks such as data entry, prospecting, segment, and lead generation, B2B Sales teams can use AI to automate these tasks. Sales teams can use AI to obtain customer data and glean behavioral insights.

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B2B Artificial Intelligence Sales Decision-making 52

Apptivo

AUGUST 17, 2023

Ways to use AI in Customer Relationship Management(CRM) 5. In finance, AI systems are analyzing data at breakneck speeds, making trading choices, and optimizing risk management measures. In this blog, we’ll delve deep into the world of AI and its transformative impact on CRM. How to Make the Most of AI in CRM 2.

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Artificial Intelligence CRM Healthcare Manufacturing 52

PandaDoc

OCTOBER 3, 2023

Machine learning and artificial intelligence can handle them: analyze tons of data and make strategic predictions, cover multiple communication channels, provide valuable advice, and automate most of your routine tasks. Key takeaways AI can enhance sales processes in many ways, from providing customer insights to automating tasks.

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Artificial Intelligence Sales CRM e-Learning 52

Agile CRM

JANUARY 21, 2021

For the same reason, customers have turned more towards digital channels, both social media, and email, which makes it more important for marketers to concentrate on reaching out to customers where they spend the most time. Solutions come equipped with everything needed to provide an overall enriched customer experience.

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CRM Media Facilitation Marketing 78