Jeffrey Gitomer

APRIL 13, 2011

Look for new opportunities to succeed – you’ll never see how change can work in your favor if you’re mad. Write down all the good things that can come of change – and expand on the opportunities they can bring you and your company. Remember that you’re the greatest. Thanks for posting.

Leadership 129

Leadership Media Sales Sales Management 129

Red Star Kim

DECEMBER 14, 2022

Early in December we enjoyed an interactive and productive day at Taylor Wessing (Thank you for hosting!) We discussed various models to support the development of your personal brand e.g. PIA (Presence, Impact and Authority) How do you make a personal impact – Make a difference (kimtasso.com). – Kim Tasso.

Marketing 130

Marketing Management Interpersonal Skills Profitability 130

MDI Training

JANUARY 24, 2024

AI Co-Trainer in MDI Management Development Do you prefer to listen to this article? Click below to access our AI-generated version of this blog article! Today, for the first time, I would like to allow him to share his experience as a co-trainer in the seminars with me in his blog post. Enjoy reading!

Artificial Intelligence 52

Artificial Intelligence Digital Transformation Management Leadership 52

Hubspot Sales

APRIL 6, 2020

when you send your follow-up email. That's why we've created this guide — loaded with insider tips and templates, it's here to help you send effective post-networking follow-up emails. The following email templates will help you show your recipients the value you provide and develop meaningful relationships with them.

Meetings 116

Meetings e-Learning CRM Organization 116

Outbound Engine

NOVEMBER 18, 2019

You can spend money on TV ads, SEO and PPC campaigns, and even direct mail, but you’re investing a small fortune on marketing channels that don’t grow your word-of-mouth business. Auto repair and specialty shops need to invest in low-cost marketing ideas that target past and present customers. Thank People for Their Business.

Marketing 80

Marketing Media 80

Arpedio

JUNE 1, 2023

Key Takeaways From SAMA 2023 Annual Conference ← Back to blog Once again, The Strategic Account Management Association (SAMA) brought together sales and strategic account management professionals from around the globe for their annual conference. Our customers are changing even faster. Let them feel the ownership that you have.

Co-Creation 52

Co-Creation Account Management Account Planning B2B 52

Hubspot Sales

FEBRUARY 13, 2018

Use social media to find prospects you can help. Get referrals from current customers. Write blogs. Over the last 10 years, inbound marketing has proven to be a great way to generate leads and acquire customers and help you hit your quota. What if you have to generate your own leads?

Marketing 111

Marketing Media B2C Digitalization 111

Hubspot Sales

JANUARY 12, 2018

to your prospects and/or current customers. People received 121 emails per day on average , meaning you have to work incredibly hard to cut through the noise and win a response. It has an “emotional connection”; plus, there’s the excitement of seeing if you got anything good. It also helps you catch your prospect’s attention.

B2C 140

B2C Insurance B2B Financial Services 140

Jeffrey Gitomer

JULY 7, 2011

Why Can’t You Get More Referrals? Tweet Share The definition of “referral” will surprise you, and at the same time make you understand why you don’t get as many as you expect or ask for. Do you ask for referrals? Do you get as many as you think you should?

Leadership 119

Leadership Media Sales Sales Management 119

Hubspot Sales

APRIL 8, 2020

If you want to get a job, close a deal, or foster a valuable business relationship, though, you have to find a way. Besides polishing your resume, doing well during an interview, and impressing potential customers in pitch meetings, there’s another factor you can work to perfect: follow-up emails. The question is, how?

Decision-making 99

Decision-making Meetings Media Communication 99

Mike Kunkle

MAY 15, 2019

While much is being written on artificial intelligence (AI), there are many wide-ranging conceptions on the impact on the sales process, the sales force, and the customer as well. Every C-level executive is contemplating what this means to their business approach and ability to serve the customer. How to prepare for this shift?

Artificial Intelligence 130

Artificial Intelligence B2B Co-Creation Decision-making 130

Hubspot Sales

OCTOBER 18, 2017

You hang up, take off your headset, and enter meeting notes into your CRM. But don’t forget to send that buyer a recap email before you move on to the next item on your agenda. It’s likelier buyers will actually remember the biggest takeaways if you reinforce those takeaways in an email. 1) Call recap. Best, Phoebe.

Retail 101

Retail Meetings Decision-making Stakeholders 101

Scovel

SEPTEMBER 22, 2021

Qualifying questions are targeted inquiries used to identify strong prospects based on your ideal candidate profile, so you can fastly determine whether or not continued pursuit of the lead is worth the necessary resource expenditure. You should also note which questions worked well. How did you hear about us?

Decision-making 59

Decision-making CRM B2B Digitalization 59

Hubspot Sales

MAY 4, 2020

I get this question from fellow salespeople — both inside and outside my company — all the time: How do you reach out to prospects for the first time? If you want to speed up your sales cycle while still incorporating research and personalization, I would suggest automating your email prospecting with templates like the following.

Sales 75

Sales Publishing Marketing 75

Outbound Engine

NOVEMBER 26, 2018

If you’re a follower of our blog, you’re familiar with the importance of following up with customers after a sale and continuing to nurture relationships long term. The holiday season is a great time to check in with clients and remind them that you are thankful for their business and their relationship.

Media 56

Media Publishing Marketing Sales 56

Hubspot Sales

NOVEMBER 20, 2017

What if you tripled your typical email response rate? You can only send LinkedIn messages to your first-degree connections. Depending on your plan, you get 3 (Career) to 30 (Recruiter Lite) InMail credits per month. Find the LinkedIn user you want to contact. You fit the bill. Thanks, [Your name].

Management 145

Management Marketing Sales 145

Outbound Engine

OCTOBER 6, 2020

However, even when someone tells their friend about your business, the next thing they do is Google you to see what others have to say. Here’s the bottom line: One way or another, potential customers will likely decide whether to do business with you based on what others are saying about you online. Step 1: Do Good Work.

Small Business 92

Small Business Insurance Publishing Media 92

Nutshell

MAY 21, 2021

Let me tell you about the last time I got fired: From October 2007 to December 2014, I managed a mixed martial arts blog that I won’t name here, because it’s been almost completely scrubbed from the internet by this point. By the end of my tenure at the blog, my salary was about $85,000/year. Folks, I was freaked.

Marketing 62

Marketing Publishing Media Internet 62

Engage Selling

APRIL 5, 2013

The consequences of stepping over this line could cost you the sale, lose you business or – worse yet – lose you a loyal customer for life. The key to staying on the right side of this line lies in the questions you ask and, especially, how you ask them. Take notes. Pause and listen.

Profitability 75

Profitability Sales 75

Hubspot Sales

NOVEMBER 30, 2017

and buying presents for people you know very little about. Did you pick the colleague in your work gift exchange who pulls overnight shifts by himself? We can't help you with everyone on your list (didn't your second cousin Pete say he liked golf once? A customer reference. Wherever you are, there your internet is.

Internet 142

Internet Transportation Software Software 142

Mike Kunkle

JUNE 12, 2022

If you absolutely can’t avoid it and find yourself needing to resize and retool your sales force again at this time, I have some advice that I hope might help. But at a time like this, you can’t afford not to be strategic and logical. You won’t hit a target you can’t see. Reengineering Sales Performance.

Sales 130

Sales Decision-making Virtual Selling Remote Working 130

Red Star Kim

OCTOBER 17, 2022

From the offices of our hosts (Thank you firm Boodle Hatfield!) Digital marketers will tell you that the first two words are the most important. I know that some of you will want to know how this post scores. You can say something hurtful in ten seconds, but ten years later, the wounds are still there.”

Remote Working 130

Remote Working Communication Internet Decision-making 130

Red Star Kim

APRIL 12, 2023

With a full house of marketing and business development executives from legal and accountancy firms across the UK it was an interactive, valuable and fun day (Thank you delegates for your spirited engagement and thanks to Morag Campbell for your superb technical hosting!). Do you feel there is a lot of crossover between them?”

Media 130

Media Marketing B2C Stakeholders 130

Hubspot Sales

FEBRUARY 12, 2018

But that’s to your advantage: A Valentine’s Day-themed email will stand out in your prospects’ work inboxes, make them curious, and ultimately, earn you the opens and replies you’re looking for. I can’t offer you truffles, but …. If you’re interested, you can book some time on my calendar here: [Link to Meetings tool.].

B2C 99

B2C Decision-making Meetings Marketing 99

Hubspot Sales

JANUARY 15, 2018

Select your relationship to the recommender and your position at the time you worked together. Write a brief note about what you would like the recommender to say, and click the "Send" button. Are you looking for a new job? Identify the person you'd like to recommend you. Click the "More." Is a strong writer.

Decision-making 109

Decision-making Communication Management Organization 109

Hubspot Sales

OCTOBER 5, 2017

Prospecting: The process of searching for potential customers, clients, or buyers in order to develop new business. The end goal is to move prospects through the sales funnel until they eventually convert into revenue-generating customers. Goal: Turn Opportunities Into Customers. Here is what the funnel looks like: 1.

Sales 145

Sales Decision-making Prioritization Media 145

Zendesk

AUGUST 16, 2023

Businesses are rethinking how they get things done thanks to advances in generative artificial intelligence (AI). Read on to learn when you should use each service. ChatGPT and Bard aren’t ready to be used as customer-facing tools on their own, but generative AI models can enhance the performance of a company’s specialized bots.

Internet 52

Internet Artificial Intelligence Decision-making Customer Experience 52

Insightly

MARCH 13, 2023

Should you build a custom CRM , customize a general app to act like a CRM, or buy a customizable CRM? We’ll explore those options in this blog post. Customer Relationship Management (CRM) software is an ideal tool for tracking, organizing, and analyzing customer data. This can be costly as well.

CRM 52

CRM Software Software Insurance 52

Nutshell

JANUARY 30, 2020

Powerful and versatile, CRMs are used to manage every aspect of the sales pipeline , from signing up newsletter subscribers to nurturing longtime customers, and literally everything in between. They typically contain company news, announcements, customer shoutouts, recent blog content, and are far from being considered “selling material.”

CRM 155

CRM Marketing Decision-making Advertising 155

Hubspot Sales

JANUARY 22, 2018

After all, sparking your prospect's curiosity is often the simplest and most effective way to get them to open your email -- and once they've done that, you can win a response by writing a relevant, timely email. 1) "Have you tried [restaurant in prospect's town]?". And you don't have to pretend you've gone there.

Advertising 111

Advertising Sales Finance Organization 111

Hubspot Sales

SEPTEMBER 17, 2019

Thanks to subtle body language cues you're probably not aware of, it’s much trickier to disguise any nervousness or anxiety when you’re face to face. You also might feel thrown off by presenting on your prospect’s territory, instead of your own. Ask your prospect if you can arrive 15 minutes early to set up. Always arrive early.

Meetings 94

Meetings eCommerce Sales Marketing 94

Hubspot Sales

JANUARY 26, 2021

I recently posted the question of “Should you start a business in uncertain times?” So, should you start a business in uncertain economic times? You shouldn't start a business if you're gambling on more than yourself,” he said. If you’re a new company, there is still plenty of opportunity available for you. TL;DR: Yes.

Decision-making 140

Decision-making Finance Investors Banking 140

Zendesk

DECEMBER 1, 2021

It’s what every business strives to achieve: attract new customers, provide unparalleled service and goods, and build a relationship that ends up in years of repeat business. Getting there, however, requires more than good intentions—it takes implementing a customer lifecycle management process. Customer engagement is key here.

Management 52

Management Procurement CRM Customer Experience 52

Red Star Kim

SEPTEMBER 8, 2023

Thanks to Simmons & Simmons for hosting the event at Citypoint. We noted that these shaped many of our sector-based strategies. I urged delegates to visit the nearby Museum | Bank of England where interactive, educational exhibits allow you to experiment with economic interventions. Books on pricing?

Procurement 147

Procurement Value Proposition Finance Artificial Intelligence 147

Scovel

SEPTEMBER 22, 2021

Qualifying questions are targeted inquiries used to identify strong prospects based on your ideal candidate profile, so you can fastly determine whether or not continued pursuit of the lead is worth the necessary resource expenditure. You should also note which questions worked well. Who is the main decision-maker?

Decision-making 52

Decision-making CRM Prioritization Profitability 52

Jeffrey Gitomer

AUGUST 31, 2011

. “What Should I Say When The Customer Calls And He’s Mad As Hell?” ” You can say, “I apologize,” but that’s not what the customer is looking for. You can begin to tell your story about what happened, but that’s not what the customer is looking for. Share this Post.

Leadership 127

Leadership Media Sales Training Meetings 127

Hubspot Sales

MAY 7, 2020

You don’t have to call all the leads who are just looking for information or education — those leads need to be nurtured, and Marketing is the right team to do it. But what if you don’t have enough inbound leads? You still have to keep your pipeline full, so how do you create net new opportunities if your inbound leads are running dry?

Cybersecurity 130

Cybersecurity Value Proposition Decision-making Stakeholders 130