Turning lemons into lemonade: Five ways to reset on customer management fundamentals in a post-pandemic world
Strategic Account Management Association
SEPTEMBER 13, 2021
By Dave Duke, Co-Founder and CCO, MetaCX, and Joel Schaafsma, Research General Manager, SAMA. If you aren’t already, now is the time to start this transition by investing in strategic relationships with your customers. Turning lemons into lemonade. It is one of the most optimistic cliches known to man – and with good reason.
Let's personalize your content