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Building and optimizing your diverse, multifunctional “Dream Team”

Strategic Account Management Association

Our aspiration, I believe, should be to create a workforce that reflects the incredible diversity of our customers, our partners, our suppliers and our community. It’s also been shown that diverse perspectives inspire creativity and drive innovation, whereas homogeneous teams will often gravitate towards the status quo.

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Back to the Future: F2F selling is returning, but virtual selling is here to stay

Strategic Account Management Association

COVID-19 has accelerated a trend already underway toward increased virtual interactions between customers and their suppliers. The ability to uncover customer needs, develop solutions, communicate value propositions and negotiate effectively doesn’t vanish just because a salesperson can’t meet her customer face to face.

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9 Unexpected Reasons Why Key Account Management is Important

Account Manager Tips

Account growth, renewals and advocacy are difficult for indirect suppliers because procurement focus on spend management. Invested in the relationship and view you as a strategic supplier. Capture more spend away from alternative suppliers. Innovation. Suppliers are dispensable. But (and it's a big but).

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Leading & Sustaining a Hyper-Growth Company

Sales Gravy

Fostering a Culture of Accountability and Innovation Patricia's leadership style is characterized by a strong emphasis on accountability and a culture that encourages innovation. Building a Strong Culture Creating a culture where employees feel empowered to take initiative, innovate, and contribute to the company's success.

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The Three Pillars of Leadership

Vantage Partners

The leader of others leads teams and drives performance by communicating in ways that motivates, inspires, and builds trust. They align around a shared vision and harness the friction of creative differences and conflict to spark action and innovation.

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The Three Pillars of Leadership

Vantage Partners

The leader of others leads teams and drives performance by communicating in ways that motivates, inspires, and builds trust. They align around a shared vision and harness the friction of creative differences and conflict to spark action and innovation.

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The Business Review: a modern classic, so important also during difficult times

KAM With Passion

What is true in the private life is true in business as well, especially between a supplier and their customers. They need their suppliers to come to them with a “seek to serve” mentality. In order to understand their customer needs, in good like in bad times, suppliers need to run regular Business Reviews with them.