article thumbnail

How Aramex’s Young SAM Program Provides Strategic Value and Impact

Strategic Account Management Association

Director Global Account Management, Aramex. Aramex services include international and domestic express delivery, freight forwarding, integrated logistics and supply chain management, and e-commerce solutions. Segments are managed by leaders specialized in each industry. “In A new central commercial organization was born.

article thumbnail

Valuable resource on change management – The Association of Change Management Professionals (ACMP) Standard for Change Management

Red Star Kim

I have reviewed several books on change management (see the list below) to support those attending training workshops on change management. The standard describes the knowledge, established norms, processes, tasks and skills necessary for change management practitioners. Organizational alignment and change management.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

The Value of E-Learning and CMOE’s Top 5 Trending Courses

CMOE

Learners can build skills incrementally; they aren’t inundated with so many concepts and tools that they don’t know where to start or what to do with the learning. E-learning is cost-effective for organizations. E-delivery ensures that training is consistent and meets standards throughout the organization. Communication.

article thumbnail

Relationship Management Guide – Going Beyond the CRM

Upland

Relationship management in sales is all about delivering value and understanding the people and problems at play within accounts – both from prospective and current customers – in order to help solve their greatest challenges. What is relationship management? Enter the importance of relationship management.

CRM 195
article thumbnail

Back to the Future: F2F selling is returning, but virtual selling is here to stay

Strategic Account Management Association

Just when customer account teams and salespeople were beginning to grow accustomed to virtual-only sales and account management, a return to (some) face-to-face interactions is on the horizon. Customer-facing teams need to continue to up their virtual game, even as they learn how to optimize a balance of virtual and in-person engagement.

article thumbnail

20 insights on change management processes and communication

Red Star Kim

I facilitated an inhouse change management workshop for a law firm recently. We looked at change management through the lens of both individual and organisational change. And here are 20 insights on change management processes and communication. Change management process. reward and recognition).

article thumbnail

Navigating the Challenges of Project Management: Essential Skills and Strategies

CMOE

Statistics show that 70% of projects fail to deliver desired results and 42% of organizations don’t even understand the importance of project management—but they also show that 73% of organizations that use a formal project-management approach always or often have met their goal. Here, we focus on five core skills.