Mike Kunkle

JUNE 12, 2022

Unfortunately, many company executives still needed to make tough choices, even with their revenue-producing teams. Unfortunately, many company executives still needed to make tough choices, even with their revenue-producing teams. Brainstorm creative options with team members. Strategy First.

Sales 130

Sales Decision-making Virtual Selling Remote Working 130

Hubspot Sales

SEPTEMBER 8, 2023

You need to make an important business call but you’re far away from a desk phone. Thankfully, modern technology can help. Gone are the days where you need a telephone to make a call. How does a softphone work? Softphone Benefits Best Softphones How Does a Softphone Work? billion by the end of 2033.

Internet 96

Internet Remote Working Software Software 96

Hubspot Sales

APRIL 5, 2023

There are many things to consider if you are interested in starting your career in sales. You’ll also need a thorough knowledge of sales trends and stats to succeed. With a modest, go-get-'em attitude, you can learn the stats you need to know to anticipate what a career in sales has in store for you.

Software 120

Software Software Sales Meetings 120

Xant

MAY 13, 2021

of sales reps that operated as outside sales reps went from working in the Delta lounge to working in their home offices. Sales teams navigated unexpected changes to their processes and motions and are still learning how to adapt today. In 2020, 52.8% The Death of the Conference Room Meeting.

Sales 99

Sales Stakeholders Digitalization Construction 99

Showpad

MAY 12, 2022

Yet, working together, they’ve built a high-performance sales enablement function at TOUGHBOOK Europe—the European Mobile Solutions Business Division of electronics giant Panasonic. They designed new industry research methods that include both customers and sales reps. But there was still much more work to be done.

Telecommunications 98

Telecommunications Manufacturing Value Proposition Sales 98

Showpad

DECEMBER 5, 2021

In this interview, Tom shares how the partnership between marketing and sales made all the difference in rolling out a new digit al sales strategy. . “If If you continue to focus on just telling your company story, it won’t work,” Tom said. How do you think about sales and marketing today? .

Digitalization 98

Digitalization B2B Sales Customer Value 98

Hubspot Sales

APRIL 11, 2023

Your sales team plays an essential role in driving revenue and reaching goals that stretch across the organization. So should you be worried about churn in your sales department? Sales teams have higher-than-average turnover rates than other business units. Why do sales teams experience high turnover?

Sales 122

Sales Brainstorming Leadership Insurance 122

Nutshell

APRIL 28, 2020

Last year, remote work was a growing trend. As the COVID-19 pandemic continues to sweep across the globe, professionals in nearly every industry have been forced to work from home in order to follow social distancing best practices. Working from home is an adjustment for most people. That’s OK!

Remote Working 121

Remote Working Sales Software Software 121

Showpad

NOVEMBER 28, 2021

Technology Leea uses: Showpad, Outreach, and ZoomInfo. In this interview, Leea shares with us how she’s implemented marketing automation, digital deal rooms, and digital media content to support the sales team in a hybrid sales environment. . “We Our sales team was doing really great before COVID.

Digitalization 98

Digitalization Sales Environment Sales Communication 98

Hubspot Sales

JULY 15, 2020

Digital transformation and a shifting sales landscape are driving both general interest in and a pronounced need for salespeople that might not physically interface with prospects. As time has gone on, many B2B companies have begun to incorporate that brand of sales — known as B2B inside sales — into their overall sales infrastructure.

B2B 84

B2B Construction Digital Transformation Sales 84

Zendesk

FEBRUARY 21, 2024

Evolving technology means customers are no longer limited to shopping locally. Buyers are just a few clicks away from purchasing a product from a small business on the other side of the globe. These convenient online shopping options breed fierce competition between brands and create pressure for sales teams.

Sales 52

Sales Computers and Electronics Decision-making Software 52

SalesGlobe

NOVEMBER 10, 2023

And it’s the same for sales. As I was preparing to speak at a conference on “Building a Modern Sales Structure, from KPIs and What Matters Most” I kept shifting my thinking to “what matters most”. I continue to engage with our clients, who are mostly focused on solving their greatest sales challenges centered around growth.

Sales 52

Sales Account Planning B2C Organization 52

Red Star Kim

SEPTEMBER 22, 2022

Client service and sales opportunities for professionals in the digital age” some key issues emerged: Telephone skills: Anxiety, voice, etiquette and the client experience. And partly because during this time, when people were working from home, it was hard to learn telephone skills from the people around you.

Emotional Intelligence 130

Emotional Intelligence Communication e-Learning Digitalization 130

Showpad

OCTOBER 21, 2020

Remote workforces were one of the biggest trends of the 2010s, as many employers and employees embraced work from home. This structure provides many benefits, but can complicate things a bit for sales operations. Managing a sales team remotely is a challenge that managers will need to rise to meet.

Management 98

Management Sales Onboarding Meetings 98

Hubspot Sales

NOVEMBER 29, 2018

As technology advances, so has the real estate industry. Potential clients could search for the videos online, individuals who were interested in a property reached out to Corcoran's team, and the business grew. The 2017 Profile of Home Buyers and Sellers reported 51% of buyers found the home they purchased on the internet.

Internet 139

Internet Negotiation Profitability Communication 139

Zendesk

MARCH 25, 2021

According to Fortune, more and more high-volume call centers (or contact centers) are moving to remote work and staying that way , which means greater opportunity for work-from-home call center representatives. What skills and qualifications do call center representatives need?

Remote Working 92

Remote Working Software Software Communication 92

Hubspot Sales

MAY 25, 2020

As the nature of work shifts, economic repercussions impact businesses, and large gatherings of people are limited, salespeople must find new avenues for building genuine relationships. 95% of B2B sales and marketing professionals are already using LinkedIn to connect with potential prospects. The good news? Stay Calm and Focused.

Digitalization 110

Digitalization CRM B2B Software 110

Hubspot Sales

SEPTEMBER 30, 2021

And, as you begin to scale, your sales team will be one of the first teams you'll want to ensure are prepped for the increase in demand. Fortunately, there are a few key strategies you can implement as a sales leader to ensure your sales team — and sales process — doesn't experience serious growing pains as your business scales.

Sales 79

Sales Onboarding Sales Leadership Remote Working 79

Hubspot Sales

APRIL 8, 2020

Field sales has been dying for years. They're not excited about working inside, so they are happy to be distracted from telephone sales by customer service and administrative activities — meaning not a lot of selling actually gets done. Why Inside Sales is Outpacing Field Sales.

Sales 120

Sales eCommerce Account Management Organization 120

QYMATIX

NOVEMBER 13, 2023

Across B2B wholesale future trends 2024, you’ll see a few key themes: technology, personalisation and change. We’ll break down what you can expect in 2024 and where these movements are coming from in this quick, 5-minute read. Some are accelerations of global movements, while others are specific to the B2B space.

B2B 52

B2B Artificial Intelligence Suppliers e-Learning 52

SalesGlobe

MAY 11, 2022

The notion of a “typical” workplace is evolving before our very eyes, and with it, remote work sales compensation plans. As quickly as the pandemic drove offices to remote work, major cities in the U.S. Now, companies are facing a fork in the road when it comes to remote work and remote work compensation plans.

Remote Working 52

Remote Working Communication Organization Innovation 52

Zendesk

MARCH 1, 2024

Intelligent call routing (ICR) is a refined telecommunications technology that efficiently directs incoming calls based on various factors, such as the caller’s needs and agent availability. These rules consider factors like the caller’s needs and the agent’s expertise, workload, and even language proficiency.

Telecommunications 52

Telecommunications Prioritization Customer Experience Software 52

Showpad

NOVEMBER 17, 2020

The “Head of Remote Work” job spec is still being fleshed out company by company, with few organizations following the same parameters or descriptions. So what exactly does a Head of Remote Work do, and would your organization benefit from one? What is a Head of Remote Work? Emerging technologies for a remote workforce.

Remote Working 52

Remote Working Artificial Intelligence Procurement Onboarding 52

Hubspot Sales

JUNE 15, 2020

This new normal has left many sales organizations across the globe scrambling to provide their sellers the resources they need to operate successfully and efficiently from home and drive remote selling. When moving to virtual sales meetings, most would argue that video conferencing is the go-to. But is this enough?

Decision-making 102

Decision-making Value Selling Meetings Organization 102

Brooks Group

NOVEMBER 10, 2023

Sales leaders, the driving force behind a company’s revenue generation, understand that time is of the essence. At the same time, deals take longer to make their way through the sales process than they used to. In a dynamic and competitive world, sales efficiency is paramount. That’s true in any sales landscape.

Value Proposition 52

Value Proposition Negotiation Sales Decision-making 52

Brooks Group

SEPTEMBER 27, 2023

Energizing your team and focusing on the goals of the year ahead have never been more important. Your sales kickoff – that annual team get-together that is equal parts goal-setting and pep-rally – remains critical and relevant in an uncertain sales climate. This requires upskilling for many sales organizations.

Brainstorming 52

Brainstorming Sales Meetings Prioritization 52

Mercuri International

SEPTEMBER 30, 2022

“In three years, 54% of company employees will need significant retraining of their skills“. That’s what emerged from the World Economic Forum 2020 1. What we are experiencing is called the fourth industrial revolution, where we are forced to reinvent ourselves to keep up with technology and new needs.

Interpersonal Skills 52

Interpersonal Skills Negotiation e-Learning Digitalization 52

ACT

JUNE 14, 2021

Remember when companies used to think remote working was impossible, and team collaboration could only happen in face-to-face meetings? Thanks to ubiquitous connectivity, automation, and mobile technology, many small businesses and entrepreneurs were able to survive, and even thrive, in a year of massive global upheaval.

Remote Working 52

Remote Working Small Business Management Internet 52

SalesGlobe

DECEMBER 21, 2020

We did, however, survey sales leaders from around the world, consult with SalesGlobe clients from Fortune 1000 companies, and interview experts on selling, strategy, communication, and sales technology in our weekly Rethink Sales Virtual Round Tables. After all, nearly everybody is home! Don’t panic.

Food and Beverage 52

Food and Beverage Brainstorming Manufacturing Acquisition 52

Hubspot Sales

JUNE 8, 2021

If you hear "ABC" and "Always be closing" pops into your mind, a sales career may be the perfect match for you. You've come to the right place to learn what it's like to have a career in sales, and it's about much more than the close. Sales seems like a fast-paced, hardball kind of career. What's a typical sales career path?

Finance 111

Finance Sales Account Management Leadership 111

Zendesk

DECEMBER 7, 2021

But in order to achieve this, companies need a way to quickly analyze customer data and act on it. Artificial intelligence (AI) customer experience uses technology—such as machine learning, chatbots, and conversational UX—to make every touchpoint as efficient and hassle-free as possible. We’ve got a few ideas.

Customer Experience 97

Customer Experience Artificial Intelligence Onboarding Retail 97

CoSell

FEBRUARY 2, 2021

All of the indicators from industry experts, news, and sales consultancies point to the ongoing reliance on collaborative selling. Not only do trends confirm that software will become more utilized, but teams will become more skilled in making the best use of technology. One key expression of this is voice technology.

Artificial Intelligence 75

Artificial Intelligence CRM Software Software 75

SalesGlobe

JANUARY 16, 2022

Pre-COVID-19, I began researching and writing about why inside sales really matters in a business-to-business (B2B) sales environment and the powerhouse this channel can be to support a sales strategy and a great customer experience.

Sales Environment 52

Sales Environment Sales Manufacturing Leadership 52

Xant

MAY 13, 2021

of sales reps that operated as outside sales reps went from working in the Delta lounge to working in their home offices. Sales teams navigated unexpected changes to their processes and motions and are still learning how to adapt today. In 2020, 52.8% The Death of the Conference Room Meeting.

Sales 52

Sales Stakeholders Digitalization Construction 52

Zendesk

JUNE 9, 2022

You’re heading to the beach in a week, and your friend sends you an Instagram photo of the perfect $50 sundress from a local boutique. Apologizing, the sales associate gives you a promo code to use for free overnight shipping. They can’t continue from one channel to the next. You give up and decide to buy a dress elsewhere.

CRM 98

CRM Media Advertising Customer Experience 98

Zendesk

FEBRUARY 17, 2021

Related read: 5 trends from retail’s 2020 Big Show ]. Nazzisi heads a team of 24 agents who answer questions and manage customer experiences with Zendesk. By digging into the customer data, the team at Birchbox uncovered how many people wanted to actually speak to an agent in person. Listening to customers to create better CX.

Retail 98

Retail e-Learning Customer Experience Insurance 98

Zendesk

MAY 20, 2022

We kicked off Zendesk Relate 2022 on May 11 with a live keynote streamed from the beautiful San Francisco Museum of Modern Art, followed by the first of three digital broadcasts. It truly was a global event, with registrants from more than 170 countries. Insights from our partners and customers.

Procurement 98

Procurement Digitalization Customer Experience Leadership 98