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Why NPS is Still The Top Dog

Customer Think

The Net Promotor Score (NPS) metric first took the marketing world by storm in 2001. It’s now 2021, and things have changed over the past year, let alone the past two decades. So how much value does the NPS metric still hold after all this time?

Marketing 117
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"Who moved my cheese?" - how GTM will need to change

CoSell

It’s not 2001 or 2008 levels, but it isn’t good It’s time to face the music. Sh*t has hit the fan. We're experiencing the 3rd most significant Nasdaq downturn in 20 yrs, dropping 34% over the last year.

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Sot ditë zie në Kosovë në nderim të ish-Sekretares Albright

Aepiphanni

Ajo ka shërbyer në këtë pozitë deri më vitin 2001, nën administratën e ish-presidentit amerikan, Bill Clinton. Sot do të jetë ditë zie në Kosovë, në nderim të ish-Sekretares Amerikane të Shtetit, Madeleine Albright, e cila vdiq të mërkurën në moshën 84-vjeçare.

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Learn To Self Manage For Sales Success

Sales Gravy

Events that qualify for crisis management include September 11, 2001, the stock market crashes of 1929 and 1987, a child in the hospital, death and serious illness A crisis is an event that is urgent and important. Crises require immediate response.

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Why Don’t Clients Make Decisions? (And How to Help Them Commit)

Account Manager Tips

Like a carpet store that's been going out of business since 2001. Why Don't Clients Make Decisions (and How to Help Them Commit) As a key account manager, your goal is to keep your clients happy and satisfied with your solutions.

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How to Embed Agile Thinking at Every Level of Your Company

CMOE

The term agile was coined in the information technology (IT) field in 2001 and was used to refer to a group of methodologies. Companies often have three levels in the management hierarchy: frontline, mid-level, and senior-level leadership.

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Act! Channel Partner Spotlight – Allied Financial Software, Inc.

ACT

The popularity of the Act4Advisors software prompted me to start Allied Financial Software, Inc in 2001 and become an Act! Creating trustworthy relationships with clients through fast, accurate, and personalised care makes financial services professionals stand out among others.

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Why creative bot names help build your brand—and better customer relationships

Zendesk

2001: A Space Odyssey is a cult classic; the quintessential “evil robot takes over” science fiction tale featuring a soft-spoken killer robot with the neighborly name of HAL.

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The History and Downfall of a German Wholesale Company “Wollschläger” – Part 1

QYMATIX

In 2001 Frank Wollschläger hired Frank Haberstock, to manage his newly open Hanover branch office. Also in 2001, Wollschläger merged with Georg Noll Werkzeug- und Maschinenhandel and opened Wollschläger Maschinentechnik in Bochum. What are the lessons learned from the history of one of the largest wholesale companies from Germany that went down? This is part one of the extremely interesting history of the Wollschläger Group.

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How to use the marketing flywheel method to supercharge your business

Nutshell

The flywheel model was first introduced in 2001, but it’s recently experienced a rebirth in the business world and inspired professionals everywhere to re-evaluate the classic sales and marketing funnel.

Marketing 119
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How Marketing Fails by Failing to Market Itself

SBI Growth

True Story – How I learned to execute Sales Enablement on a field ride in 2001. In 2001 I was an Account Supervisor at VML, a marketing agency. One of the most difficult responsibilities for a B2B marketer is sales enablement. What makes it difficult is the lack of adoption and rejection by sales. The sales field is often critical of any marketing effort. Marketers can feel like they are in a can’t-win position.

Marketing 126
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Ensuring and Growing Your COVID Renewal

Revegy

By our reckoning, nearly 40 percent of leading US industrial companies toppled from the first quartile in their sectors during the 2001 recession, and a third of leading US banks met the same fate,” says McKinsey & Company in Preparing for the next downturn. “At

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Setting SMARTer Goals With Your Sales Team

Brooks Group

In 2001, Andrew J. Importance of Sales Goals. A tremendous amount of research has been done on the importance of setting goals and the strategies for accomplishing them.

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What is Scope Creep & How to Navigate It

Hubspot Sales

Chrysler was on top of most aspects of the development and release of the PT Cruiser in 2001. Any project manager can vouch — almost any project can get away from you if you don't stay on top of it.

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SMS sales: How B2B sellers can close more deals with text messages

Nutshell

Here are a few SMS sales tools to check out: TextMagic: TextMagic has been in the bulk SMS service game since 2001, making them an experienced partner for all your SMS sales needs. Cold calling is great—if your prospects actually pick up the phone.

B2B 123
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The 9 Best SaaS Help Desks + How to Pick the Right Tool

Help Scout

Kayako originally set out in 2001 to make a more usable help desk. Today’s businesses face more competition than ever before. Getting someone to make a one-time purchase is difficult enough, but for SaaS companies that rely on repeat business, the task is even tougher.

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6 Ways To Make Sure Your Customers Get The Message

SBI Growth

What was true when I first founded buyer persona development back in 2001 is still true today – buyer personas not grounded in buyer research and insights are useless. I’ll send an SOS to the world. I’ll send an SOS to the world. I hope that someone gets my. Message in a bottle. Sting (Song: Message in a Bottle). Does your messaging strategy feel more like an SOS strategy? Is it a strategy built on hope? We have all been there. Your team has developed a messaging strategy.

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How B2B Sales Teams Can Restore Their Pipelines in 2020

Hubspot Sales

If companies have learned anything from the financial crises of 2001 and 2008 , it’s that adapting to meet the changing needs and priorities of your customers is key.

B2B 123
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How to Determine Product Market Fit in Your Industry

Hubspot Sales

Daniel Ek, CEO of Spotify, recognized that many of the necessary pieces for product-market fit were already in place when music-sharing platform Napster collapsed in 2001 following allegations of copyright infringement.

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How the 10 Worst Ecommerce CRM Fails of All Time Could Have Been Prevented

Agile CRM

In 2001, British Airways adopted a CRM called Ocean wave, which was based on Oracle.

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The Importance of Branding in Today's B2B Customer Acquisition

SBI Growth

During Greg’s tenure, the brand ‘Yellow Freight’ went from the unpleasant designation by Fortune Magazine as the worst of five national trucking firms in the LTL industry in 1996, to #1 in the industry by 2001. As B2B CMO’s work to transition their teams to lead generation there is a danger of abandoning brand stewardship. There’s intense pressure to show a return. Branding metrics, even when quantified with reliable data can be looked upon with reservation.

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5 Reasons Your Sales Reps Hate Their Jobs and What To Do About It

Openview

unemployment, corporate America is currently facing the most competitive war for talent since 2001. companies spend over $900 billion on their sales forces – three times more than they spend on all advertising media. However, sales teams deliver only 50% of the revenue performance that their strategies and sales forecasts have promised.

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21 Real Estate Slogans to Inspire Your Own

Hubspot Sales

But with the number of buyers purchasing homes through real estate agents and brokers growing 18% since 2001 , there’s plenty of work for hungry realtors everywhere. Real Estate Taglines and Slogans. Move to What Moves You” - Halstead Property. Your Gateway to a Richer Life” - Town and Country Real Estate, The Hamptons. Move/Forward” - Bond Real Estate. Where Dreams Come Home” - Coldwell Banker. Find Your Nook” - Nooklyn.com. “Be Be Home” - Corcoran Group. Let us Guide you Home” - Compass.

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The Sexism and Sweet Success Behind Becoming a First-Time CEO

Hubspot Sales

Throughout their early years, they struggled, and the 2001 Seattle earthquake meant the factory had to be rebuilt from the bottom up. "I If you associate craft chocolate with long beards, serious stares, and masculine aesthetics, you aren't alone -- especially if you were part of the chocolate industry in 2002, like Jean Thompson was. In 1991, Thompson left a career with Microsoft to become a stay-at-home mother for nearly a decade.

Retail 68
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Kainos, Revenue Growth & Net Revenue Retention

Deep Insight

In 2001, he took over as CEO. Kainos, Revenue Growth & Net Revenue Retention. December 1, 2022. John O'Connor. What Drives Growth? For much of 2022, I’ve been discussing the topic of revenue growth with senior executives of B2B companies. What drives it?

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The Psychology of Choice: How to Make Easier Decisions

Hubspot Sales

In 2001, Frederic Brochet conducted a study with 54 participating oenology undergraduates. Psychology of Choice. Choice is our ability to make decisions when presented with two or more options. The psychology of choice explores why we subconsciously make the decisions we do, what motivates those decisions, and what needs these decisions are meant to satisfy. I don't know about you, but I get stressed when someone asks me what I want for lunch.

Sales 94
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Top 20 SaaS Companies in Brazil

SmartKarrot

Founded in: 2001. Brazil’s SaaS landscape is bustling, thanks to the number of innovative startups that entered the horizon in recent years.

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How to Start a Business: A Complete Guide for Startup Entrepreneurs

Hubspot Sales

She will be receiving an MBA from the University of Notre Dame in May 2001. Everyone wants more visitors, more qualified leads, and more revenue. But starting a business isn’t one of those "if you build it, they will come" situations.

Sales 144
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Top 30 SaaS Companies in the US

SmartKarrot

Founded in: 2001. SaaS – Software-as-a-Service – is an umbrella term referring to a range of technologies and tools that facilitate the processing, storage, and management of big data using remote servers.

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Top 30 SaaS Companies in India

SmartKarrot

Kayako is an Indian SaaS company founded in 2001 by Jamie Edwards and Varun Shoor. SaaS (Software as a service) has become a buzzword in recent years. A SaaS company is a service provider that hosts applications and makes them available to customers over the internet.

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An agency leader’s guide to account management, with David C Baker

Account Management Skills

Yeah, whenever you have a widespread disruption, like 2020 was and before that a little bit, and 2011 a lot, 2008 a lot in 2001, people are let go, and they just are forced to essentially work on their own, and they discover they enjoy it, and it goes really well. Today’s episode was a real treat. For me, I have the pleasure of talking to David C. Baker , who is a legend in the agency world.