Red Star Kim

JANUARY 8, 2024

Level 4 Advanced Diploma in Counselling National Counselling and Psychotherapy Society (NCPS) accredited Heartwood College May 2021 – April 2023 (Two years) Plus 100+ hours supervised clinical practice My research study was on complex post-traumatic stress syndrome (cPTSD) Mental Health First Aider (2021) About · MHFA England Level 5 Counselling Diploma (..)

Emotional Intelligence 26

Emotional Intelligence Management Marketing Profitability 26

Zendesk

SEPTEMBER 19, 2023

Avery Pennarun, CEO and co-founder of VPN serviceTailscale, has first-hand experience with this criticality after launching his first startup, Net Integration Technologies (Nitix) back in 2001. The startup was later acquired by IBM in 2008.) “We

Investors 91

Investors Facilitation Media B2B 91

Hubspot Sales

JUNE 26, 2019

Daniel Ek, CEO of Spotify, recognized that many of the necessary pieces for product-market fit were already in place when music-sharing platform Napster collapsed in 2001 following allegations of copyright infringement. Your company replicates the great experience for the new users.

Marketing 135

Marketing Value Proposition Banking Manufacturing 135

Account Manager Tips

JANUARY 22, 2022

Like a carpet store that's been going out of business since 2001. They may put off a decision because they didn't realise there was any urgency or a deadline. Don't manufacture fake urgency. That just puts your client under pressure and more likely they'll say no then make a rash decision. Disengaged Quite frankly, you've bored them.

Decision-making 130

Decision-making Key Account Management Account Management B2B 130

Hubspot Sales

AUGUST 3, 2018

But with the number of buyers purchasing homes through real estate agents and brokers growing 18% since 2001 , there’s plenty of work for hungry realtors everywhere. “Be Home” - Corcoran Group. Let us Guide you Home” - Compass. Real estate is a crowded field. How do you do that? A great tagline or slogan is the perfect place to start.

Communication 113

Communication Meetings Sales 113

Customer Think

JUNE 6, 2023

When I started working in Customer Experience in 2001, people hadn’t thought about […] However, understanding the context in which your customer has your experience is critical to your customer strategy. Context is everywhere.

Customer Experience 52

Customer Experience Organization 52

Red Star Kim

JULY 7, 2023

Related change management articles 20 insights on change management processes and communication (kimtasso.com) November 2022 change management (kimtasso.com) August 2022 – Change management standards Nine Change Management insights (May 2022) (kimtasso.com) May 2022 Classic management book reviews – The McKinsey way, Good to great (kimtasso.com) Includes (..)

Management 130

Management Emotional Intelligence e-Learning Leadership 130

Hubspot Sales

JULY 15, 2020

If companies have learned anything from the financial crises of 2001 and 2008 , it’s that adapting to meet the changing needs and priorities of your customers is key. Sales priorities are shifting.

B2B 138

B2B Sales Small Business Profitability 138

CMOE

FEBRUARY 17, 2021

The term agile was coined in the information technology (IT) field in 2001 and was used to refer to a group of methodologies. The leaders at each of these levels perform different duties, but no matter where you sit in the organization, agile thinking matters.

Leadership 78

Leadership Government Information Technology Decision-making 78

Zendesk

FEBRUARY 14, 2022

2001: A Space Odyssey is a cult classic; the quintessential “evil robot takes over” science fiction tale featuring a soft-spoken killer robot with the neighborly name of HAL.

Artificial Intelligence 98

Artificial Intelligence Internet Media Software 98

Hubspot Sales

DECEMBER 14, 2018

Throughout their early years, they struggled, and the 2001 Seattle earthquake meant the factory had to be rebuilt from the bottom up. "I She continues, "It's given me a lot of perspective about the choices available to women today.". During her time as a stay-at-home mother of two, Thompson became an investor in Seattle Chocolate.

Retail 95

Retail Banking Advertising Brainstorming 95

Hubspot Sales

MARCH 10, 2025

LegalZoom Source Established in 2001, LegalZoom is a well-established name in business formation, with offices in Los Angeles, Austin, and the Bay Area. A frustrated user complained that their query went unanswered for 24 hours. The same user also complained that it takes longer than the standard time to apply for an EIN.

Banking 52

Banking Decision-making Advertising Communication 52

ClearPoint Strategy

DECEMBER 10, 2021

During Gerstner’s tenure from 1993-2001, the company increased its income from $3 billion to $7.7 IBM quickly proved that the services business was more viable than hardware product sales, successfully diversifying its offerings and investing in strategic growth areas.

Organization 98

Organization Computers and Electronics Banking Government 98

Brooks Group

JULY 6, 2022

As a result, the Air Force Reserve hasn’t missed their recruiting goal since implementing The Brooks Group’s IMPACT Selling System in 2001. “What” they had to do changed, but “how” they did it — their process — remained the same. The Air National Guard followed suit, and hasn’t missed their recruitment goal since adopting IMPACT in 2007.

Sales 98

Sales Sales Training Retail Advertising 98

QYMATIX

OCTOBER 3, 2023

During his tenure at the helm of GE, 2001 to 2017, two unprecedented and unforeseeable crises hit the global markets : 9/11 in 2001 and the global financial crisis in 2008. Highly unlikely for pure organic sales growth. It might still have been the desired target to fend off competitors. Now CEO Immelt. Big miss there.

Manufacturing 52

Manufacturing Shareholders Sales Acquisition 52

CMOE

NOVEMBER 2, 2023

The current generations in the workplace include: Silent Generation Born between 1925 and 1945 Baby Boomers Born between 1946 and 1964 Generation X (Gen X) Born between 1965 and 1980 Millennials Born between 1981 and 2000 Generation Z (Gen Z) Born between 2001 and 2020 Each of these generations have stereotypes and assumptions about their priorities (..)

Leadership 59

Leadership Communication Innovation Media 59

Nutshell

JUNE 22, 2020

Here are a few SMS sales tools to check out: TextMagic: TextMagic has been in the bulk SMS service game since 2001, making them an experienced partner for all your SMS sales needs. Nutshell users will also appreciate the seamless integration possibilities with your CRM.)

B2B 123

B2B Sales Communication Marketing 123

Openview

SEPTEMBER 28, 2017

unemployment, corporate America is currently facing the most competitive war for talent since 2001. Getting the right people on the bus – and knowing when to tell toxic employees that this is their last stop – is essential to sales team success.

Sales 68

Sales Advertising Sales Training Media 68

Help Scout

JUNE 24, 2021

Kayako originally set out in 2001 to make a more usable help desk. Finally, they even have some AI options you can take advantage of for self-service, though that feature is also limited to the highest-tier plan. Price : Starting at $20 per agent per month. Since then, they’ve continued to add to their product.

eCommerce 85

eCommerce Software Software CRM 85

Service Excellence Partners

NOVEMBER 14, 2017

2001) Antecedents of commitment and trust in customer–supplier relationships in high technology markets. Journal of Neuroimaging , 15: 171-182. [3] 3] Kumar, N., Hibbard, J.D., and Stern, L.W. 1994) The nature and consequences of marketing channel intermediary commitment. Marketing Science Institute , 94-115. [4] 4] Ruyter, K., Moorman, L.,

Decision-making 52

Decision-making Suppliers Customer Experience Marketing 52

Revegy

AUGUST 27, 2020

By our reckoning, nearly 40 percent of leading US industrial companies toppled from the first quartile in their sectors during the 2001 recession, and a third of leading US banks met the same fate,” says McKinsey & Company in Preparing for the next downturn. “At

Manufacturing 52

Manufacturing Banking Finance Publishing 52

Planview

MARCH 30, 2017

The ideas behind four of Pixar’s greatest film (1998’s “A Bug’s Life,” 2001’s “Monsters, Inc.,” Breakthrough ideas can come from anywhere and be sparked by anything: The idea for the firehose nozzle was sketched on a napkin in a bar in 1968. It’s now standard for every firehose.

Innovation 40

Innovation e-Learning Brainstorming Banking 40

Planview

MARCH 30, 2017

The ideas behind four of Pixar’s greatest film (1998’s “A Bug’s Life,” 2001’s “Monsters, Inc.,” Breakthrough ideas can come from anywhere and be sparked by anything: The idea for the firehose nozzle was sketched on a napkin in a bar in 1968. It’s now standard for every firehose.

Innovation 40

Innovation e-Learning Brainstorming Banking 40

ACT

NOVEMBER 18, 2022

The popularity of the Act4Advisors software prompted me to start Allied Financial Software, Inc in 2001 and become an Act! add-on designed specifically for the financial and insurance industry verticals. Certified Consultant in 2002. .

Software 52

Software Software Insurance Financial Services 52

Hubspot Sales

AUGUST 14, 2018

In 2001, Frederic Brochet conducted a study with 54 participating oenology undergraduates. If priming is powerful enough to cause people's performance to suffer, it’s no surprise that when a conscious choice is involved, people will prefer the option they have a positive implicit bias for.

Decision-making 97

Decision-making Energy and Utilities Organization Sales 97

Brooks Group

AUGUST 10, 2022

In 2001, Andrew J. There is a widely held misconception that goals are always positive achievements that people (or in our case, salespeople) pursue. Motivational psychology, however, has found that people are much more likely to work to keep something they already have, than gain something they don’t yet possess. Elliot and Holly J.

Sales 95

Sales Sales Management Sales Training Prioritization 95

Agile CRM

MARCH 11, 2021

In 2001, British Airways adopted a CRM called Ocean wave, which was based on Oracle. This allowed for more visibility and control over projects and eventually, their success. British Airways. British Airways has a long history of CRM failures and are known for their poor customer service. They referred to it as a Customer Data Warehouse.

CRM 52

CRM eCommerce e-Learning Healthcare 52

Hubspot Sales

MAY 22, 2018

She will be receiving an MBA from the University of Notre Dame in May 2001. The business relationships would include accounting services, legal counsel, vendors and suppliers, maintenance providers, banking services, advertising and marketing services, and investment services. Laurie Snyder will fill this general management position.

Finance 145

Finance Business Planning Small Business Investors 145

SmartKarrot

FEBRUARY 3, 2022

Founded in: 2001. Additionally, Superlogica’s events have also left an indelible imprint on the Brazilian education market – Superlógica Xperience is one of Latin America’s largest innovation and technology events. CEO: André Baldini.

e-Learning 10

e-Learning Banking Transportation Financial Services 10

SmartKarrot

JANUARY 18, 2022

Kayako is an Indian SaaS company founded in 2001 by Jamie Edwards and Varun Shoor. Small and medium businesses can use Exotel’s virtual telephony applications and phone numbers without any need for additional equipment or infrastructure. The company builds dedicated customer service platforms for businesses.

e-Learning 11

e-Learning Finance Supply Chain CRM 11

Nutshell

JULY 22, 2020

The flywheel model was first introduced in 2001, but it’s recently experienced a rebirth in the business world and inspired professionals everywhere to re-evaluate the classic sales and marketing funnel. Well, here’s another important term for you to memorize: the marketing flywheel.

Marketing 119

Marketing Co-Creation Customer Experience Advertising 119

Red Star Kim

DECEMBER 7, 2023

The patterns of NLP applied to business interactions By Daryll Scott. Published by Noggin £14.99

Emotional Intelligence 100

Emotional Intelligence Publishing Communication Negotiation 100

Red Star Kim

SEPTEMBER 5, 2023

The best way to learn something is to have to teach it There are currently up to 21 different senses suggested – more brainpower is devoted to processing visual information than any of the other senses There’s a lack of evidence for learning styles (see post: Improve learning effectiveness – Using Kolb’s learning styles (kimtasso.com) ).

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147

Sales Gravy

NOVEMBER 3, 2011

Events that qualify for crisis management include September 11, 2001, the stock market crashes of 1929 and 1987, a child in the hospital, death and serious illness, A crisis is an event that is urgent and important. Crises require immediate response.

Management 40

Management Sales Marketing 40

QYMATIX

AUGUST 2, 2022

In 2001 Frank Wollschläger hired Frank Haberstock, to manage his newly open Hanover branch office. Also in 2001, Wollschläger merged with Georg Noll Werkzeug- und Maschinenhandel and opened Wollschläger Maschinentechnik in Bochum. The Wollschläger Group took over Dalhoff from Essen while bundling all company departments in Bochum.

Acquisition 40

Acquisition Logistics Investors Manufacturing 40

SmartKarrot

FEBRUARY 4, 2022

Founded in: 2001. They built it on a robust cloud infrastructure and allows them to understand and interpret the demands of their target audience so that marketing and advertising campaigns can be tailored to meet those goals. The platform competes Constant Contact and Klaviyo. Founder(s): Ben Chestnut, Dan Kurzius, Mark Armstrong.

Cybersecurity 10

Cybersecurity Software Software Digitalization 10

Peter Simoons

OCTOBER 20, 2024

As Peter Drucker stated in his 2001 book Management Challenges for the 21st Century * “Organisations are no longer built on force. These elements are inseparably connected in a cycle: one cannot exist without the others and together, they become the foundation of any successful team or organisation. Increasingly they are built on trust.

Communication 52

Communication Leadership Stakeholders Management 52