Red Star Kim

MAY 9, 2023

Williams: Books, Biography, Blogs, Audiobooks, Kindle ). There’s no information about the author in the book but it seems he overcame shyness and social anxiety to become a bestselling author, specializing in topics such as confidence, emotional intelligence and communication (I can’t track down his credentials Amazon.co.uk: James W.

Emotional Intelligence 130

Emotional Intelligence e-Learning Communication Finance 130

Drift

JANUARY 3, 2019

Interested in contributing content to the Drift blog? 59% of customers prefer to do an extensive amount of research before talking to a salesperson when buying a software product, according to a Forrester report from 2015. Editor’s Note: The following is a guest post. Email Gail Axelrod at gaxelrod@drift.com.

Software 69

Software Software Sales Marketing 69

Red Star Kim

AUGUST 30, 2022

For information on a popular learning model: Improve learning effectiveness – Using Kolb’s learning styles (kimtasso.com) August 2015. And I am also half-way through the final two-year course (I studied part-time for three years in 2015 on previous counselling qualifications) to finally become an accredited counsellor/therapist.

Marketing 130

Marketing Digitalization Insurance Communication 130

The Center for Sales Strategy

JULY 19, 2018

The following blog post was first published in 2015 by the late Steve Marx , founder of The Center for Sales Strategy, and has been one of the most popular posts in the blog’s history. Even though the text is updated, the message has never been more relevant. To learn more about Steve Marx, click here.

Publishing 83

Publishing Sales 83

Red Star Kim

DECEMBER 7, 2023

However, NLP (Neuro Linguistic Programming) has arisen a few times at recent training workshops so I thought I would publish the review as a blog post. This book review was published in Magazine – PM Forum way back in 2008. Book review – Can we start again? The patterns of NLP applied to business interactions by Daryll Scott.

Emotional Intelligence 130

Emotional Intelligence Publishing Communication Negotiation 130

Red Star Kim

NOVEMBER 24, 2023

(kimtasso.com) August 2023 Pitching, differentiation and competitor analysis (kimtasso.com) June 2023 Leadership Development Programme from the Managing Partners’ Forum (kimtasso.com) March 2023 Annual International Marketing Benchmark – PM Forum and Meridian West (kimtasso.com) January 2023 Previous PM Forum conference reports Conference – (..)

Digitalization 130

Digitalization Leadership Marketing Brainstorming 130

Red Star Kim

AUGUST 29, 2023

Change management) appeared first on Kim Tasso.

Management 130

Management Marketing Decision-making Government 130

Hubspot Sales

SEPTEMBER 30, 2020

Editor's Note: This blog post was originally published in April 2015, but was updated in September 2020 for comprehensiveness and freshness. If you feel like you've nailed in-office marketing-sales alignment, but want to transition your strategy to remote work setting, you might enjoy these expert insights.

Marketing 130

Marketing Remote Working Sales Publishing 130

SBI Growth

OCTOBER 29, 2019

Uber has been credited with many disruptive Customer Experience Trends, so it’s no surprise that in 2015, Chris Messina coined the term “Conversational commerce” in a brief Medium article. Since 2015, conversational commerce has seen many. The Basics of Conversational Commerce.

Customer Experience 59

Customer Experience B2C Customer Success B2B 59

Red Star Kim

FEBRUARY 12, 2024

20% It’s a key part of our strategy 40% A lot 40% About average Which of the following traditional channels do you use the most 33% Print/display advertisements 50% Reports 17% Pitches Which is the main digital channel that you use 20% Web site 40% Social media 40% Email Which social media do you use most 50% Facebook 17% LinkedIn 17% Twitter/X/Threads (..)

Media 130

Media Financial Services Advertising Decision-making 130

Red Star Kim

FEBRUARY 15, 2024

8% Achieving consensus/buy in 8% Managing disagreement between partners/teams 25% Dealing with fixed views 17% Managing involvement from other functions 8% Being confident of the outcome/results 17% Justifying the investment 17% Discussing implementation and evaluation criteria Related coaching and consulting posts Learning & Development Update: (..)

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Groove HQ

DECEMBER 10, 2018

The original version first appeared on the Groove blog on April 7, 2015. The post The Ultimate Guide to Customer Service Training appeared first on Groove Blog. Editor’s note: This post has been updated for accuracy and freshness.

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Red Star Kim

OCTOBER 20, 2023

Video – The art of storytelling – Kim Tasso explains and demonstrates selling legal services with storytelling (kimtasso.com) Storytelling book reviews: The Story Advantage and The Story Factor (kimtasso.com) Related posts 22 tips on being a persuasive writer in professional services (kimtasso.com) August 2023 Hooks, Headlines and Hard-Wired (..)

Media 130

Media Communication Marketing Digitalization 130

Deep Insight

SEPTEMBER 29, 2022

Way back in 2014, I wrote a blog called What is a ‘Good’ B2B Net Promoter Score? In that blog, I said that “a Net Promoter Score of about +10 is par for the course” for B2B companies and that a “a Net Promoter Score of +30 is excellent.” What is a Good Net Promoter Score? September 28, 2022. John O'Connor. Times have changed.

Shareholders 52

Shareholders B2B B2C Customer Experience 52

Hubspot Sales

DECEMBER 22, 2017

March 26, 2015. March 26, 2015. I also went through Dharmesh's slide deck about the HubSpot culture and recently read your presentation about how to launch and grow a blog. I was hired two weeks later, joining the Sidekick blog team. Now, here I am today, excited to be creating content for this blog. It's great.

Insurance 107

Insurance Decision-making Marketing Management 107

Red Star Kim

AUGUST 14, 2023

0% Print/display advertisements 0% Brochures/leaflets 0% Hardcopy newsletters 33% Presentations 0% Reports 33% Pitches 33% Other Which is the main digital channel/medium you use?

Artificial Intelligence 130

Artificial Intelligence Value Proposition Media Emotional Intelligence 130

Red Star Kim

OCTOBER 10, 2023

Tailor employee development programmes Sydney Finkelstein in March 2015 wrote Why a One-Size-Fits-All Approach to Employee Development Doesn’t Work (hbr.org) “Exceptional bosses don’t leave it to HR to create career progression programs for their team members.

Artificial Intelligence 130

Artificial Intelligence Emotional Intelligence Decision-making Digitalization 130

Red Star Kim

JANUARY 5, 2023

A related issue is the time constraints on M&BD departments and fee-earners who need to prepare a regular source of relevant content to distribute through events, web sites, blogs, emails and social media to stay on the radar and front of mind for referrers. Increased competition and limited differentiation.

Management 130

Management Media Key Account Management Communication 130

Mercuri International

JUNE 30, 2021

In a previous blog post, we looked at the link between well-being and productivity, making the case that a happy workforce was not just a goal in itself, but essential to long-term business growth. days in 2015.?. They found that American’s annual vacation has gone from almost 3 weeks (20.3 days) in 2000 to 16.2

Construction 98

Construction Publishing Business Growth Decision-making 98

Red Star Kim

AUGUST 11, 2022

Change management book – Switch (Chip & Dan Heath) (kimtasso.com) September 2015. Change management – Change Catalyst book review by Kim Tasso September 2018. change management and organisational change (kimtasso.com) January 2017.

Management 130

Management Stakeholders Digital Transformation e-Learning 130

Mercuri International

SEPTEMBER 30, 2022

The material to be learned can be acquired from a book, an article, or a recommended blog and there is time to focus on these. 1 Bersin (2015). If the context is “Education” , then suitable formats are traditional methods, from learning in the classroom with a teacher to e-learning and the virtual classroom. References.

e-Learning 52

e-Learning Meetings Management Sales 52

Red Star Kim

JUNE 15, 2023

by Laura Dawson (PM Magazine March 2021) Making account management work by Francesca Ayers , Get Serious (PM Magazine April 2020) KAM culture – ten years on by Elizabeth Corcoran, Eversheds Sutherland (PM Magazine April 2019) Book reviews Executive Engagement Strategies by Bev Burgess (kimtasso.com) August 2020 A practitioner’s guide to Account-Based (..)

Key Account Management 130

Key Account Management Account Management Management Client Relationships 130

KAMCast

NOVEMBER 19, 2020

He co-founded Business Film Booth with his business partner Dave Foulkes in 2015. Ed is a video marketing blogger for Social Media Examiner , the world’s largest social media marketing resource blog; and also presents and produces videos and courses for T he Influencer Marketing hub , a leading social marketing resource for brands.

Co-Creation 52

Co-Creation Key Account Management Internet Media 52

Red Star Kim

JULY 7, 2023

Related change management articles 20 insights on change management processes and communication (kimtasso.com) November 2022 change management (kimtasso.com) August 2022 – Change management standards Nine Change Management insights (May 2022) (kimtasso.com) May 2022 Classic management book reviews – The McKinsey way, Good to great (kimtasso.com) Includes (..)

Management 130

Management Emotional Intelligence e-Learning Leadership 130

Red Star Kim

JULY 11, 2022

PPS I’m putting together a separate blog on the question – which keeps arising – of future trends in professional services marketing and business development. marketing planning – stepping stones, persuasion, motivation (kimtasso.com) September 2015. Delegate key takeaways and actions. Review our business plan.

Innovation 130

Innovation Marketing Stakeholders Value Proposition 130

Zendesk

MARCH 22, 2021

Whether you’re writing a blog post or shooting a video, the goal is always to highlight your brand’s value to a customer in a way that’s engaging, digestible, and to-the-point. Instead of just featuring a few flattering quotes, consider turning particularly rich customer stories into full blog posts. Customer testimonial articles.

Advertising 98

Advertising B2B B2C Customer Experience 98

Red Star Kim

MARCH 1, 2024

Related engagement and buy-in posts Employee Communications and Alumni Programmes (kimtasso.com) August 2023 Campaigns, thought leadership and project management (kimtasso.com) June 2023 Influence and persuasion skills with Aristotle and Knights and Dinosaurs (kimtasso.com) May 2023 The Proactive M&BD Executive – Culture shock, marketing models (..)

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

Red Star Kim

OCTOBER 13, 2023

(Video) (kimtasso.com) July 2021 Digital and soft skills – Microsoft on skills needed for an inclusive economy (kimtasso.com) September 2020 Emerging marketing and business development roles (kimtasso.com) September 2020 Range – How generalists triumph in a specialized world” by David Epstein (kimtasso.com) August 2020 Innovation in Marketing (..)

Supply Chain 162

Supply Chain Emotional Intelligence Construction Innovation 162

Insightly

JANUARY 26, 2024

In 2015, HubSpot added a CRM component. This blog post presented a lot of information, but here is a summary: If your business is in the Fortune 1000 and can afford a team of CRM specialists, the power and customizability of Salesforce may be a good fit. Then, Insightly came along in 2013 and learned from the debuts of each.

CRM 52

CRM Artificial Intelligence Decision-making Management 52

Red Star Kim

SEPTEMBER 26, 2022

practical and professional skills for marketing assistants (kimtasso.com) checklist of 25 actions November 2015. Six insights from marketing and business development assistants (kimtasso.com) November 2019. The post Insights into the needs of the latest generation of M&BD Assistants appeared first on Kim Tasso.

Digitalization 147

Digitalization Media Marketing Communication 147

Red Star Kim

FEBRUARY 8, 2024

Methods to capture target information include: surveys, adverts, web site visits, analytics, landing page pop ups, forms/subscriptions, Chatbots/LiveChat, emails, content marketing (especially thought leadership), blogs, social media and videos. As well as prospecting tools for CRM ( Vainu , Apollo , Bloobirds ).

Value Proposition 130

Value Proposition Key Account Management Digitalization Sales 130

Red Star Kim

MARCH 24, 2023

47% 10%-40% of fee-earners 35% 50%-70% of fee-earners 18% About 50% Comparing personality types : Personality type M&BD assistants Fee-earners Dog 76% 6% Cat 24% 53% Bear 41% Top takeaways from M&BD Assistants People Generate more fee-earner engagement Build strong relationships with fee-earners Speak to people in person more Raise my profile (..)

Marketing 130

Marketing Digitalization Communication Media 130

Red Star Kim

SEPTEMBER 8, 2023

Former partner of Eversheds law firm, Kevin Doolan wrote “Mastering services pricing” in 2015. For beginners I would suggest “The psychology of price – how to use price to increase demand, profit and customer satisfaction” by Leigh Caldwell (a cognitive economist). It’s not specific to professional services though.

Procurement 147

Procurement Value Proposition Finance Artificial Intelligence 147

Nutshell

MAY 21, 2021

Let me tell you about the last time I got fired: From October 2007 to December 2014, I managed a mixed martial arts blog that I won’t name here, because it’s been almost completely scrubbed from the internet by this point. By the end of my tenure at the blog, my salary was about $85,000/year. These were the dark times.

Marketing 62

Marketing Publishing Media Internet 62

Red Star Kim

JANUARY 28, 2024

Change management resources Change management books Book review: The Management Shift by Vlatka Hlupic (kimtasso.com) October 2022 Book review: Influential Internal Communication by Jenni Field (kimtasso.com) September 2022 Your personal transition – Endings, neutral zone and new beginnings (kimtasso.com) June 2020 Book review: Neuroscience for (..)

Emotional Intelligence 130

Emotional Intelligence Leadership Management Facilitation 130

SBI

JULY 14, 2021

Founded in 2015, Chorus is a leader in Conversation Intelligence, a space that industry analysts rank as the highest impact and highest satisfaction category of sales enablement technology available today. Read Henry Schuck’s blog post to learn more about the Chorus acquisition. About Chorus.ai.

Acquisition 34

Acquisition Artificial Intelligence Software Software 34

Red Star Kim

JANUARY 8, 2024

Level 4 Advanced Diploma in Counselling National Counselling and Psychotherapy Society (NCPS) accredited Heartwood College May 2021 – April 2023 (Two years) Plus 100+ hours supervised clinical practice My research study was on complex post-traumatic stress syndrome (cPTSD) Mental Health First Aider (2021) About · MHFA England Level 5 Counselling Diploma (..)

Emotional Intelligence 26

Emotional Intelligence Management Marketing Profitability 26