EXPLORING MULTI CHANNEL CUSTOMER SUPPORT SOFTWARE
Apptivo
DECEMBER 15, 2023
The top features of customer support chat software 7. Customers today expect to connect with companies through the channel of their choice, whether that’s chat, email, phone, or social media. Live Chat: Real-time chat support on websites or apps. Touchpoints & Modes of customer service 4. Touchpoints: 1.Digital
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