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How Royal Became a Trusted Advisor and Streamlined Solutions Saving $300,000 Per Patient

Strategic Account Management Association

Specifically, we collaborated with the insurance network to develop the following list of prioritized objectives: Leverage transportation to ensure patients receive care within the provider network. Teamwork with operations and delivery teams at Royal, including billing and dispatch, was critical. Identifying Customer Roadblocks.

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Character Matters: Learn How to Become a Better SAM

Strategic Account Management Association

Fred Kiel, co-founder of KRW International , a global leadership consulting firm and Kelly Garramone, CEO of KRW and Executive Director of the KRW Research Institute, prove that character “isn’t kumbaya.” Kiel is often referred to as a sage in the field of character science. Tough Leadership ? Good Leadership. They] are the solution.”

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Research update on the most in-demand soft skills

Red Star Kim

LinkedIn Learning reported the 2023 most in-demand soft skills as: Management Communication Customer service Leadership Sales Project Management Research Analytical skills Marketing Teamwork Amongst a list of the most in-demand hard skills were finance, data analysis, operations and customer relationship management.

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Soft skills revisited – with a leadership perspective

Red Star Kim

So, it seemed appropriate to revisit the topic in the light of recent developments – the return to office working, the accelerating digital revolution, the escalating war for talent and the myriad other challenges facing the profession – all of which place huge demands on leaders. New soft skills for remote working. Whether digitally or in person.

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What are the 4 Zones™ of Customer Engagement?

Clarity Engagement Solutions

Additionally, account managers gain the common language they need to foster matrix team collaboration and the framework they require to develop teams and the organisation with a mutual engagement process to get behind. Some of Our Latest Blogs. DID We Pique Your Interest? Click HERE to learn more!

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How to build a winning account management team

Arpedio

How to build a winning account management team Account Management Software ← Back to blog A winning account management team can be your secret weapon to supercharge your company’s growth and customer satisfaction. These teams not only safeguard and nurture vital client relationships but also drive revenue and stability. Let's talk!

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Teamwork Makes the Dream Work!

Farland Group

My colleague Anne Taylor wrote a blog around collaboration and ultimately, how everyone defines it differently. I wanted to share my take on collaboration and why it has evolved since pre-pandemic times. If COVID has taught me anything, it’s that teamwork and the ability to rely on one another is incredibly important.