Arpedio

MARCH 26, 2024

Pre-sales strategy refers to the set of activities, processes, and methodologies that organizations employ to engage with potential customers before the actual sales transaction takes place. Lead Qualification: Assessing leads based on criteria such as fit, interest, and readiness to buy, to prioritize sales efforts effectively.

Value Proposition 52

Value Proposition Prioritization Sales Organization 52

Planview

NOVEMBER 29, 2023

To achieve a significant boost in this area, it is imperative to establish and maintain end-to-end visibility into the value streams that comprise an organization’s operations. A case in point is the journey of a global financial services company that recently adopted Planview’s Value Stream Management (VSM) solution.

Financial Services 59

Financial Services Customer Value Customer Experience Decision-making 59

Sales Management Plus -- SMP

MARCH 5, 2024

By analyzing the data, they can readily identify: Product categories underrepresented in customer purchases: This unveils potential areas for upselling and cross-selling, maximizing sales potential. Branch Performance Analysis Branch managers can gain valuable insights into branch performance across various product categories.

Account Management 52

Account Management Facilitation Sales Prioritization 52

Flevy

MARCH 21, 2024

For consulting firms, these frameworks are part of the bread and butter that enable them to consistently deliver value to client organizations across industries and geographies. This framework is designed not only for new CEOs , but also for guiding any substantial transformation project within an organization.

Energy and Utilities 52

Energy and Utilities Innovation Stakeholders Decision-making 52

ClearPoint Strategy

JULY 28, 2021

How do you identify the right goals for your organization? A strategy map is your fail-safe to help you work through your organization’s priorities and goals in the proper order. A typical strategy map organizes objectives into four categories, or perspectives. The four perspectives for for-profit organizations include: Finance.

Value Proposition 98

Value Proposition Software Software Government 98

Arpedio

APRIL 30, 2024

Understanding Value Selling In today’s competitive business landscape, value-based selling has emerged as a game-changing approach for driving sales success. So, what sets value-based selling apart? By addressing these pain points effectively, you can tailor your value proposition to meet their specific needs.

Value Selling 52

Value Selling Value Proposition Negotiation Decision-making 52

Arpedio

MARCH 18, 2024

This entails identifying lucrative opportunities, targeting an initial area of market presence, and ensuring that the entire organization is aligned and geared towards this strategic expansion. Organizations that prioritize customer success are poised to not only win initial business but also pave the way for sustained expansion.

Digitalization 52

Digitalization Construction Digital Transformation Supply Chain 52

Hubspot Sales

JULY 7, 2019

To develop a value-based action plan, one must discover what their customer values most. By focusing on your customers’ value expectations, you create opportunities to grow customer relationships that are more strategic in nature, which safeguards against competition while increasing customer loyalty.

Account Planning 118

Account Planning Co-Creation Account Management Negotiation 118

PandaDoc

APRIL 17, 2024

Well, are you a SaaS company or an organization that deals with yearly or multiyear subscriptions and/or contracts? Key takeaways ACV stands for “annual contract value.” What does ACV stand for in sales The meaning of ACV in sales is “annual contract value” and is a metric that tells you the revenue generated by a contract over a year.

Sales 52

Sales Internet Profitability CRM 52

OnStrategyHQ

APRIL 1, 2022

The purpose of a SWOT analysis is to objectively review what your organization is and isn’t doing well to create a synthesized view of the current state of your organization. A SWOT analysis is a great way to identify, organize, and fully determine your current state. Read our introductory post here ! External Data Sources.

Supply Chain 52

Supply Chain Prioritization Media Organization 52

Cosawi

SEPTEMBER 13, 2021

They are accountable for aligning the organization to the business and strategic account planning processes, as well as connecting and aligning how the strategic accounts engage with the rest of the commercial teams in the markets and local affiliates. In short, the COE helps the SAM elevate his and her game. View the Full PDF Article Here.

Account Management 52

Account Management Leadership Account Planning Communication 52

Janek Performance Group: Account Planning

OCTOBER 25, 2023

Clearly, sales organizations need to improve account planning. Here, let’s examine some tips to build better relationships in account planning: Know Your Clients All sales organizations qualify prospects. This includes knowing their organization, industry, and ability to pay. As sales environments shift, so do organizations.

Account Planning 52

Account Planning Decision-making Communication B2B 52

Upland

JANUARY 29, 2024

Account planning focuses on your customers first—and the sales numbers follow. By gaining a thorough understanding, sales professionals can tailor their offerings to align precisely with what the customer values most. Know your customers’ goals Too many sellers start with what their product can do and go from there.

Account Planning 195

Account Planning Sales Decision-making Shareholders 195

Apptivo

SEPTEMBER 20, 2023

Every app serves a certain purpose for an organization, and what Field Service Management App has to provide is listed below: Operational Optimization FSM apps grease the wheels of scheduling and dispatching, making sure field service pros are on the right track to their tasks. What field service management app can do for your business?

Telecommunications 52

Telecommunications Construction Decision-making Software 52

Arpedio

APRIL 3, 2024

The solution selling approach requires a deep understanding of the customer’s industry, business environment, and competitive landscape. It involves engaging with stakeholders at various levels of the organization to uncover opportunities and develop tailored solutions that align with the customer’s strategic objectives.

Value Proposition 40

Value Proposition Stakeholders Decision-making Organization 40

PandaDoc

MAY 7, 2024

There are five crucial lead management metrics to keep track of: sources, scores, conversion time, conversion rates, and customer value. What is lead management Lead management tracks and analyzes leads to see how likely they are to turn into fully-fledged customers or clients.

Management 52

Management Software Software Advertising 52

Planview

APRIL 6, 2023

It examines anonymized data from over 3600 value streams, representing over 38K individuals across the value chain from ideation to value. To my knowledge, we are the only organization with access to such a large and complex value stream data set. They have that awareness, and they organize around it.

Software 52

Software Software Decision-making Digitalization 52

Mercuri International

JULY 1, 2021

An interesting academic study from 2019 looked at seven separate ‘elements of internal alignment’ – shared values, style, skills, staff, strategy, structure, and systems. Thus, making internal alignment central in KAM in order to exchange value and serve the key accounts (KA) long-term.”.

Key Account Management 64

Key Account Management Value Proposition Account Management Profitability 64

Planview

JULY 11, 2023

Other decisions are made at the individual level on prioritization and focus on a given day. Particularly with digital product delivery, technology has advanced such that the barrier to placing a digital product in a customer’s hands is much lower. So how can you make smarter decisions faster? They also must be made at high speed.

Decision-making 52

Decision-making Artificial Intelligence Manufacturing Digitalization 52

Arpedio

JUNE 1, 2023

This recognition underscored the need for account managers to prioritize customer value and gain insights into individualized customer interactions, emphasizing the significance of maintaining strong relationships, linking transactions, and ensuring a superior customer experience.

Co-Creation 52

Co-Creation Account Management Account Planning B2B 52

SBI

JULY 1, 2020

Now, with the economic uncertainties of 2020, sales teams of all sizes are desperate for a more strategic approach to building dependable and ongoing opportunities to optimize customer revenue in their most strategic accounts. Deepen Customer Insights. Manage Relationships More Strategically.

Account Planning 72

Account Planning Decision-making Stakeholders Leadership 72

SmartKarrot

APRIL 19, 2022

Role: Vice President of Customer Success Location: San Francisco Bay Area, US (On-site) Organization: Arable As a Vice President of Customer Success, you will develop the strategy to drive customer value realization and retention on Arable’s solutions, across priority regions and customer segments.

Customer Success 19

Customer Success Client Onboarding Performance Review Customer Value 19

Cosawi

FEBRUARY 27, 2023

Today, as advisors in the strategic account management space, we are surprised and disheartened to see that marketing is often not only missing at the strategic account team table but also working from an inside-out products focus, rather than an outside-in customer focus. So, what does marketing bring to the table?

Marketing 52

Marketing Suppliers Investors Account Planning 52

SmartKarrot

AUGUST 24, 2022

Role: Director of Customer Success Location: Westborough, MA, US (Hybrid) Organization: Connectbase As a Director of Customer Success, you will ensure customers derive maximum value from the Connectbase platform and utilize it to its fullest capability. Manage the post-sale relationship of Catchlight B2B accounts.

Customer Success 19

Customer Success Onboarding Client Relationships Leadership 19

SmartKarrot

FEBRUARY 2, 2022

Role: Customer Success Director Location: Remote, Minneapolis, MN, US Organization: Numerator As a Customer Success Director, you will manage a client relationship after onboarding is complete to drive ongoing realized value against measurable long-term strategic goals to ensure long-term success.

Customer Success 19

Customer Success Onboarding Client Relationships Stakeholders 19

SmartKarrot

FEBRUARY 23, 2022

Role: Customer Success Director Location: Seattle, WA, US (Hybrid) Organization: DexCare As a Customer Success Director, you will drive customer loyalty, ensure the customers are satisfied and realizing measurable value from the products, support, and services.

Customer Success 19

Customer Success Co-Creation Onboarding Profitability 19

SmartKarrot

JUNE 27, 2022

As the amount of demand and the immense competition continues to increase exponentially in our current business landscape, all modern businesses must prioritize avoiding moral and ethical dilemmas during day-to-day business operations. Prioritizing Revenue Over Customer Experiences.

Customer Success 10

Customer Success Advertising Prioritization Profitability 10

SmartKarrot

FEBRUARY 15, 2022

Role: Senior Director of Customer Success Location: Minneapolis–Saint Paul, MN, US Organization: Patterson Companies, Inc. Build and lead a team of onboarding, customer training, and account management professionals. Ability to solve customer problems independently as well as with internal or external resources.

Customer Success 19

Customer Success Customer Experience Stakeholders Onboarding 19

Zendesk

FEBRUARY 12, 2024

CXChronicles Podcast Listen here Best for: Building a customer-centric business culture The CXChronicles Podcast focuses on how businesses can improve customer experiences by building a customer-centric culture. This podcast is especially useful for businesses interested in reducing churn and maximizing lifetime customer value.

Customer Experience 52

Customer Experience e-Learning eCommerce Artificial Intelligence 52

SmartKarrot

FEBRUARY 3, 2022

This is especially true if it has gained recognition amongst the C-Suite executives in an organization. . So, what are some of the questions that can help a B2B SaaS (Software as a Service) company determines the value of customer success as a department in an organization? It is the end goal of every team.

Customer Success 10

Customer Success Prioritization Decision-making B2B 10

OnStrategyHQ

MAY 17, 2023

This course’s first section will help define your core purpose and values. Core Values: Outlining the behaviors and values you expect from your team and organization. Definition The mission statement describes an organization’s purpose or reason for existing. Output: Phrases to use in a mission statement.

Organization 40

Organization Brainstorming Leadership Decision-making 40

SmartKarrot

JUNE 2, 2021

Role: Director of Customer Success Location: New York, NY, US Organization: Diligent Corporation As a Director of Customer Success, you will lead Customer Success practice for the BoardEffect brand in AMER, EMEA, and APAC regions, with a focus on building strong, trusted customer relationships.

Customer Success 10

Customer Success Onboarding Performance Review Facilitation 10

SBI

JANUARY 31, 2020

Accurate and actionable data is the lifeblood of high-performing Go-To-Market organizations,” said Andrew Gilman, Head of Marketing, NWN Corporation. Enterprise technology sales teams will now have a more efficient way to: Prioritize outreach with better visibility into recent and relevant activity at target accounts. Account Planning.

Account Planning 29

Account Planning Digital Transformation B2B Sales 29

SBI

OCTOBER 28, 2019

Renewal information to help manage timelines and prioritize tasks. The ability to leverage information from several sources within the platform to populate a customized, up-to-date whitespace map. Join us for “From Vendor to Strategic Partner: Uncovering Insights to Generate Customer Value” webinar. Account Planning.

Account Planning 20

Account Planning Decision-making Acquisition Client Relationships 20

SmartKarrot

MARCH 24, 2022

Well, the first reason is that it costs five times more money to attract new customers than to retain the existing ones. The entire team needs to gain the customers’ trust – so product mastery is necessary. They must learn to read data, create customer value maps, and adopt customer-centric orientation practices.

Customer Success 10

Customer Success Customer Value Prioritization Communication 10

SmartKarrot

JUNE 30, 2022

Customer success is one aspect of corporate SaaS mergers and acquisitions that is sometimes overlooked. Organizations are guilty of putting it on the back burner even though it is one of the most crucial factors in success. Maintaining the focus on customer success throughout the mergers and acquisitions process is difficult.

Acquisition 10

Acquisition Customer Success Energy and Utilities Logistics 10

Planview

DECEMBER 28, 2022

Organizations must constantly adapt through strategic decision-making to ensure success with minimal risk or cutbacks. How High-Performing Organizations Stay Ahead of Uncertainty. Strategy requires organizations to define, focus, and plan the intended customer value and required functions that match the team’s goals.

Management 52

Management Prioritization Decision-making Innovation 52