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Make smarter decisions using business intelligence

Insightly

The days of using intuition over data to make business decisions are mostly gone. However, certain metrics provide significant insight into business health and drive the smartest growth decisions. These are important distinctions that inform different types of forward-looking business growth decisions.

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Make smarter decisions using business intelligence

Insightly

The days of using intuition over data to make business decisions are mostly gone. However, certain metrics provide significant insight into business health and drive the smartest growth decisions. These are important distinctions that inform different types of forward-looking business growth decisions.

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Soft skills revisited – with a leadership perspective

Red Star Kim

This article “Soft skills revisited – with a leadership perspective” has just been published on Lexology. Its four categories were cognitive, digital, self-leadership and interpersonal. One of her seven books is “Essential Soft Skills for Lawyers” published by Globe Law and Business.

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Why Leadership is Important in Sales

DemandFarm

Efficient sales leadership becomes essential to navigate these challenges and remain competitive. While motivational speeches matter, true leadership demands flexibility, keen observation, and the agility to adjust leadership styles to market changes for efficient sales. Different leadership styles intertwine with sales.

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The 4 Most Important Behaviors For Continuous Improvement Leadership

Kainexus

McKinsey published a study that reveals the four most important behaviors of successful leaders. As the report says, “Over 90% of CEOs are already planning to increase investment in leadership development because they see it as the single most important human-capital issue their organizations face.” Modeling desired behaviors?

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Research update on the most in-demand soft skills

Red Star Kim

Following my past research (some of which was published in my 2020 book Essential soft skills for lawyers (kimtasso.com) ) I keep an eye out for the latest information relating to the soft skills (particularly leadership skills) most in demand and how these relate to the professional services sector. And why are they so important?

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How Value-Based Pricing Can Save the Customer Experience Industry

Holden Advisors

The Temkin Group (a CX consultancy now owned by Qualtrics) published a study stating?that They aren’t seeing the return on their CX investment and that’s resulting in smaller teams and less leadership support of CX initiatives. What makes these categories even more powerful, is that all of them are areas that CXOs care about.