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How healthcare organizations can embrace conversational CX while maintaining HIPAA compliance

Zendesk

Key takeaways: Zendesk messaging is HIPAA-enabled, meaning healthcare organizations can manage their conversations at scale. Messaging allows healthcare organizations to do things like schedule appointments, send reminders, and provide virtual care while protecting patient data. Healthcare organizations want to embrace this evolution.

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Act! Channel Partner Spotlight – Allied Financial Software, Inc.

ACT

Fortunately, Allied Financial Software, Inc. has the products and expertise to help financial and insurance professionals stay organized and on top of their priorities, giving them more time to focus on building relationships with clients and potential prospects. As a sales manager, I started using Act!

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What Is Digital Consulting, and How Do You Start?

Hubspot Sales

The digital world grows larger every day, and it can be hard to keep up. Navigating the ever-changing digital landscape is a challenge — especially if you have a business of your own and are struggling to market yourself and make sales. But you don't have to tackle the trials and tribulations of digital transformation alone.

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Words! What are they good for?

Zendesk

The infamous Log4j , which is widely considered one of the most destructive software flaws ever, was a zero-day vulnerability. Weak passwords, shared databases, and improperly maintained or secured operating systems, software, and firmware are also common attack vectors. Fun fact: Attack surface management is a top concern.

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FORRESTER: Financial Services Innovation Requires Digital Tech, Matchmaking, and Discipline

Planview

But in the past year, the rapid adoption of financial services innovation technology has catapulted banking, insurance, and financial leaders into the now. Digital Financial Innovation Is The Antidote To Disruption. Yet innovating is hard, particularly in rigid and heavily regulated organizations like retail financial services firms.

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How To Identify External Factors That May Affect Your Strategic Plan

ClearPoint Strategy

From goal setting to daily operations, it can be easy for an organization to focus on what it feels it can control internally. Change is inevitable and having the flexibility to deal with unexpected market mutations can mean the difference between survival and extinction for an organization. In this article.

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Jan 19 – Customer Success Jobs

SmartKarrot

Role: Customer Success Specialist Location: Remote, Kelowna, BC Organization: Fullscript As a Customer Success Specialist, you will assist practitioners and patients through three main channels: phones, emails, and live chat. HR Control Panel users, i.e. representatives of the companies that use health insurance programs.