Customer Think

FEBRUARY 2, 2024

By leveraging artificial intelligence, manufacturers are optimizing their operations, enhancing supply chains, and overcoming challenges. Artificial Intelligence, a part of the digital transformation in the manufacturing industry, often termed as Industry 4.0, enables manufacturers to refine production […]

Artificial Intelligence 57

Artificial Intelligence Manufacturing Supply Chain Digital Transformation 57

Customer Think

DECEMBER 10, 2021

Retail has been challenged on every front over the last 12 plus months, resulting in several changes within the customer experience (CX) industry – livestream shopping, social commerce, and supply chain disruptions are just a few examples that have forced a dramatic pivot towards digital transformation.

Customer Experience 138

Customer Experience Supply Chain Digital Transformation Retail 138

Red Star Kim

OCTOBER 13, 2023

And that some content – e.g. digital skills – is best learned through video whereas “softer” skills through personal interactions. How to deliver M&BD training and promote learning effectiveness Our second interactive exercise considered how to promote learning and harness different training opportunities. What are soft skills?

Supply Chain 162

Supply Chain Emotional Intelligence Construction Innovation 162

Strategic Account Management Association

FEBRUARY 3, 2022

This gives me insight into the state of enterprise sales organizations outside my own, lending me a bird’s eye view into the ways that revenue teams are embracing the current state and accelerating the digital transformations that have become all the more urgent for every one of us over the last two years.

Account Planning 400

Account Planning Supply Chain Prioritization Digital Transformation 400

Upland

JUNE 14, 2023

These include an uncertain economic landscape, attracting and retaining top-notch talent, crossing the digital divide, and staying relevant even as the competition grows fiercer. These issues revolve specifically around supply chain, increasing inflation, and tightening job markets.

Artificial Intelligence 195

Artificial Intelligence Digital Transformation Account Planning Supply Chain 195

Planview

OCTOBER 11, 2022

Digitally enhanced experiences and advancements in high-speed networking technologies are hitting the medical industry at the right time. Connected medical devices had been increasing for years, but the pandemic accelerated the adoption of digital healthcare solutions for both patients and providers. Supply Chain.

Supply Chain 52

Supply Chain Cybersecurity Healthcare Innovation 52

Flevy

FEBRUARY 25, 2024

Supply Chain Resilience Definition : The ability of the supply chain to anticipate, adapt to, and recover from disruptions. Relevance : A resilient supply chain supports strategic objectives by ensuring continuity, reducing risks, and maintaining competitive advantage in times of disruption.

Supply Chain 52

Supply Chain Management Digital Transformation Decision-making 52

OnStrategyHQ

DECEMBER 9, 2022

Inflation rates, shifts in consumer spending, supply chain issues, demand curves, and global economic health may all be a part of your economic analysis. Supply chain issues. Continued pressure on the supply chain and inflation is causing increased overhead costs. Emergency curfews closing stores early.

Supply Chain 96

Supply Chain Food and Beverage Government Computers and Electronics 96

Planview

NOVEMBER 9, 2022

Drive Toward Digitally Enhanced Product Experiences – Similar to the companies that produce medical devices, organizations that create physical products are experiencing increased pressure to supplement those products with some form of digitization.

Supply Chain 52

Supply Chain Innovation Prioritization Digitalization 52

Luminas Strategy

NOVEMBER 1, 2022

As leaders, we were forced to react and accelerate digital investments and virtual models in order to engage customers and evolve our operating models to realize the full potential of those investments. For example, real-time supply chain visibility is likely to come later on the road map, given how complex it is to implement.

Supply Chain 52

Supply Chain B2B Marketing Digitalization 52

Strategic Account Management Association

SEPTEMBER 22, 2020

8 webinar, “The new health system supply chain mandate: What every SAM needs to know,” hosted by SAMA and presented by Advisory Board’s Brandi Greenberg. . For example, expanded virtual care can exacerbate the digital divide that excludes individuals without access to or fully understanding of the needed technologies.

Supply Chain 400

Supply Chain Artificial Intelligence Innovation Suppliers 400

Customer Think

NOVEMBER 3, 2021

Companies need reliable support systems, services and deliveries—consider the current supply-chain crisis. Business buyers are highly dependent on their suppliers, for the success of their own businesses. Once in place, companies avoid chan.

Supply Chain 78

Supply Chain Suppliers B2B Marketing 78

Shapecast

AUGUST 5, 2020

Shapecast, the leading provider of data-driven strategy execution and digital transformation solutions and Group50, a leading strategy advisory firm, have today announced a partnership. Group50 consultants are subject matter experts in Manufacturing, Distribution and global Supply Chains. 5th August 2020.

Supply Chain 52

Supply Chain Digital Transformation Manufacturing Digitalization 52

ACT

OCTOBER 25, 2022

Throughout the pandemic, increased resilience and adaptability became necessary as SMBs were forced to quickly adopt new ways of working to remain open and profitable while navigating numerous supply chain and resource limitations. Why is there such resistance to software integration by SMBs? Further, CRMs like Act!

Supply Chain 52

Supply Chain CRM Small Business Software 52

Customer Think

MARCH 9, 2023

Paired with labor shortages and supply chain delays, today’s macroeconomic factors make it more challenging for businesses to grow […] We know that the past several years have brought many unforeseen challenges for businesses of all sizes.

Supply Chain 52

Supply Chain Small Business Sales Digitalization 52

Apptivo

APRIL 27, 2022

The Logistics and Supply Chain management module. The supply chain management module tracks the movement of goods and supplies of an organization’s supply chain. Help increase supply chain visibility. A good ERP solution will help protect digital information from unauthorized access.

Supply Chain 98

Supply Chain Procurement Manufacturing Logistics 98

SuperOffice

DECEMBER 21, 2021

Of course, each industry has its own set of issues and needs that must be addressed by countless digital tools and integrations. As you well know, the ongoing need for digital enhancements has led to an IT landscape that is constantly changing. Increased supply chain visibility. CRM for IT. CRM for Manufacturing.

Construction 75

Construction Manufacturing CRM Supply Chain 75

Zendesk

NOVEMBER 28, 2022

After the chaos and uncertainty of the past few years, with supply chain woes, staffing shortages, and inflationary pressures, there is some good news for the retail industry. This extraordinary growth in digital channels is linked to the consumer trend of shopping online to buy holiday gifts during the pandemic.

Retail 98

Retail eCommerce Supply Chain Digitalization 98

Red Star Kim

DECEMBER 22, 2022

Export and import issues (supply chain issues from Brexit). Digital transformation. Preference for digital/virtual meetings. Book review: Build your digital marketing strategy by Steve Brennan (kimtasso.com). Sociological. Generation differences (e.g. less attendance at university). Different family structures.

Supply Chain 147

Supply Chain Government Transportation Digital Transformation 147

Flevy

DECEMBER 9, 2022

cost reduction, operational strengths, IT infrastructure and systems, supply chain , or customers data. Top 100 in Digital Transformation. Enterprises aspiring to expand into adjacent markets or to other industries should first undertake an in-depth analysis of their capabilities and their suitability for nearby markets—e.g.

Supply Chain 114

Supply Chain Value Proposition Digital Transformation Profitability 114

Brooks Group

MAY 17, 2022

We’re currently facing the highest inflation rate in four decades, a labor shortage fueled by the “Great Resignation”, a broken supply chain , serious disruption in the agriculture and energy industries (caused by the war in Ukraine)—and all the while—uncertainty around Covid still lingers in the background.

Supply Chain 88

Supply Chain Co-Creation Facilitation Sales 88

Planview

APRIL 4, 2018

Linda: I would say more on the digital front for us. There’s a lot that the various groups within Johnson and Johnson can do across the board with digital technology, and the capabilities and opportunities it presents. We are 120,000 employees in J&J total with 60,000 people in Supply Chain.

Supply Chain 63

Supply Chain Innovation eCommerce Digitalization 63

Aepiphanni

JANUARY 28, 2021

The COVID crisis reinvigorated the need to innovate, more so to digitize everything from supply-chain reinvention to AI in healthcare. Tech advancement & digitization benefits continue to favor industrial growth. Shift from complicated supply chains. New generation of innovative entrepreneurs.

Supply Chain 40

Supply Chain Remote Working Suppliers Innovation 40

PandaDoc

NOVEMBER 6, 2020

As digital shoppers use their smartphones and laptops to spend their way to record levels of online sales, consumer preference for digital shopping is rapidly spilling over into the B2B market. billion worldwide by 2021, businesses need to be present in the digital space where decisions are being made. Reach More Customers.

Digitalization 40

Digitalization B2B eCommerce Supply Chain 40

Planview

MAY 25, 2023

Understanding Strategic Portfolio Management According to Gartner, 70% of digital investments will fail to deliver the expected business outcomes due to the absence of a strategic portfolio management approach. For modern businesses, disruptions and a need for reprioritization aren’t just things to prepare for – they’re inevitable.

Supply Chain 52

Supply Chain Management Decision-making Digitalization 52

Mercuri International

MAY 12, 2022

With greater transparency due to the wider availability of digital information, companies are having to compete on the totality of their offering – it’s not just the product, but the service, expertise and support that surrounds it, for example. That ‘risk’ of high capital outlay is countered by the potential benefits to the business.

Account Management 52

Account Management Supply Chain Management Stakeholders 52

Zendesk

NOVEMBER 14, 2022

The pain isn’t felt evenly across industries or regions, but global economies are collectively reeling from the combined toll of the pandemic, the war in Ukraine, and ongoing supply chain issues. In this or similar climates we may be tempted to maintain the status quo or even stand still—to halt investments or growth projects.

Supply Chain 98

Supply Chain Decision-making Banking Meetings 98

Planview

AUGUST 7, 2023

For these decisions, we see analysts factoring in 26+ variables and running complex competing scenarios to determine the impact of shifting initiatives forward and back a quarter, potential regulatory changes, confidence in factors, risk adjustments, supply chain dependencies, and changing materials costs.

Decision-making 52

Decision-making Supply Chain Manufacturing Insurance 52

Hubspot Sales

MAY 15, 2020

Consumers increasingly expect customized products and, thanks to advances in digital and manufacturing technology, brands can enable them to personalize or customize products they want online. Cognitive supply chain management gains momentum. These figures reflect the high demand for personalized services.

eCommerce 145

eCommerce Supply Chain Retail Artificial Intelligence 145

ACT

MAY 16, 2023

From your vendors and supply chain to manufacturing process and administration, go through every department. Identify areas that can be improved If you already have a set of processes in place, you need to start analyzing them from scratch. This can help you understand where you’re lagging in terms of sustainability.

Small Business 52

Small Business Supply Chain Energy and Utilities Manufacturing 52

Zendesk

JULY 12, 2023

Customers may have given hoteliers a pass on the price-versus-experience equation due to the pandemic, supply chain issues, global economic conditions, etc. Yet guests are not getting more in return. But this will not last. Guests will begin to demand more for their dollar.

Supply Chain 93

Supply Chain Digital Transformation Innovation Management 93

SmartKarrot

OCTOBER 16, 2023

One effective way to achieve this is through the implementation of digital playbooks in business continuity planning. This approach combines the power of digital tools with strategic guidance to ensure smooth operations, optimize customer success , and drive sustained growth. What is Business Continuity Planning?

Digitalization 10

Digitalization Supply Chain Cybersecurity Transportation 10

Zendesk

FEBRUARY 16, 2021

Last year changed consumer behaviors and sped up businesses’ transition into a digital-first world. Stuck at home, consumers increasingly turned to online solutions—think: digital banking, on-demand food and grocery delivery apps, online shopping, telehealth, and more. This has caused a disruption in both production and supply chains.

Supply Chain 76

Supply Chain Financial Services Healthcare Manufacturing 76

Zendesk

SEPTEMBER 23, 2021

McKinsey & Company reports that the shift to digital sales led to 30 percent higher acquisition efficiency for businesses. Consumers’ buying behaviors have become increasingly digital since COVID-19, and businesses are responding accordingly. To engage potential customers, companies need to adopt a digital-first mindset—and fast.

Acquisition 97

Acquisition Supply Chain Advertising Digitalization 97

Zendesk

MAY 9, 2023

The digital transformation in retail has fundamentally changed the way the entire industry operates. From supply chain management to predictive analytics, it has increased speed and efficiency across all areas of the retail business.

Artificial Intelligence 52

Artificial Intelligence Retail Supply Chain Digital Transformation 52

Account Management Skills

NOVEMBER 21, 2022

This episode is for you if you’re interested in any of the following three areas: You’d like to know what the Client Services Director does in an award-winning digital marketing agency. Now Beth is CSD at digital marketing agency, Hallam. Hallam is a strategic digital marketing agency with a B Corp status.

Digitalization 104

Digitalization Account Management Marketing Leadership 104

MDI Training

MARCH 4, 2024

With your background in both digital well – being research and teaching businesses the skills they need to succeed, could you share some insights on how GenAI can be harnessed to boost both organizational productivity and employee well – being simultaneously? Education Industry: a. It has made their lives easier.

Leadership 59

Leadership Digital Transformation Co-Creation Artificial Intelligence 59