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Promoting Cohesion and Retaining Talent: Leadership in Focus

MDI Training

Promoting Cohesion and Retaining Talent: Leadership in Focus In a changing world of work, where motivation and employee retention are crucial, leaders are increasingly in the spotlight. Current statistics send alarming signals: 60% of leaders receive no leadership development at all. Leadership! What is the reason for this?

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Want to Accelerate Your SAM Journey? Create a Center of Excellence

Strategic Account Management Association

We have seen seismic shifts in industries like events and hospitality that have been devastated by the pandemic. COE: A Critical Lighthouse to Provide Successful Journey Direction and Leadership. In return, local teams can look at their market environments and from them prioritize their local roadmaps. Three Pillars of Success.

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Closing the gender gap in customer service leadership roles

Zendesk

Since last International Women’s Day, women have made significant achievements in leadership representation in the workplace. Yet women are still promoted to higher-ranking and higher-paying leadership roles at lower rates than men. There are more women than men in customer service—yet men hold more leadership positions.

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Here's What Sales Leaders Should Prioritize in 2021 According to a Sandler Expert

Hubspot Sales

How has your sales leadership style changed this year? As companies are facing uncertainty with their ability to operate and sell their products, effective leadership may have a whole new set of requirements. It’s time to rewrite the sales leadership rulebook. Transparency and involvement from company leadership.

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Three Major Changes Challenging Today’s Sales Leadership

Miller Heiman Group

Nearly three-quarters of B2B buyers say they prefer to wait to engage a seller in the buying process until they have uncovered and prioritized their needs. Today’s buyers instead look to eight other resources first, including industry subject-matter experts, vendor websites, industry events, peers and even social networks.

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Turning lemons into lemonade: Five ways to reset on customer management fundamentals in a post-pandemic world

Strategic Account Management Association

The phrase tells us to have a positive mindset and look for the good when faced with a dire, and potentially devastating, turn of events. Now more than ever, many customers are looking for suppliers that effectively offer strategic thought leadership. It is one of the most optimistic cliches known to man – and with good reason.

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How to Create a Leadership-Development Plan in 9 Steps

CMOE

A leadership-development plan is a detailed blueprint of the professional development and learning activities you’re going to engage in during a certain period of time. Its goal is to improve your leadership abilities. Below, you’ll find a simple process to teach you how to create a leadership-development plan.