Account Management Skills

NOVEMBER 15, 2021

Today’s episode will be particularly beneficial for you if you’re an agency owner looking to grow. I chat to ‘Agencynomics’ co-author, Peter Hoole , about some common challenges faced by agency owners today, when it comes to business growth. He’s also acting CFO for a number of high growth agencies.

Finance 52

Finance Account Management Profitability Management 52

Account Management Skills

APRIL 20, 2021

This is the top 10 tips to be successful in agency account management. The first piece of advice that I’d like to pull out is from episode number one. The first piece of advice that I’d like to pull out is from episode number one. She’s dealt with hundreds of agencies through her time. Transcript: 00:48.

Account Management 52

Account Management Management Procurement Decision-making 52

Account Management Skills

MAY 10, 2021

This episode is for you if you’re interested in the finance and operations side of the agency business. Mark Probert is an expert in helping agencies scale fast. He also shares why agencies are hiring ahead of the business need currently, and also shares his thoughts on the most conducive agency business model for growth.

Finance 40

Finance Account Management Banking Management 40

Liston Witherill

MARCH 17, 2021

          Theory of Constraints: What’s Hindering Your Agency’s Growth? Putting me in charge of delivery, your agency would be a huge mistake. I ran my own agency for years have since converted my business to a solo practice.

Manufacturing 40

Manufacturing Profitability Marketing Strategic Thinking 40

ClearPoint Strategy

OCTOBER 22, 2021

What no one talks about is how hard it is to create one—the thousands of hours spent behind the scenes annually, gathering and inputting data, doing calculations, making charts, and producing dashboards by the outsized number of skilled employees dedicated to the task. How many MBAs does it take to produce a strategy report??). Let’s dive in!

Decision-making 98

Decision-making Stakeholders Software Software 98

Account Management Skills

JUNE 22, 2021

I spoke to experts in this area, Ryan O’Keeffe , and Steve Richards from Jago. They work with entrepreneurs, business leaders and employees and they’ve done a lot of work with agencies and agency owners particularly. Their agency is called Jago. Episode 36 is all about personal branding.

Emotional Intelligence 52

Emotional Intelligence Account Management Banking Management 52

Account Management Skills

MARCH 16, 2021

In this episode Martin Lucas , Mathematical Psychologist and Founder of the company Gap In the Matrix is about to blow the lid off many of the sacred cows in the agency world. Why measuring impressions isn’t useful. * Why the attribution model for measuring online ad performance is wrong. * Transcript: Jenny.

Advertising 40

Advertising Decision-making Profitability Marketing 40

OnStrategyHQ

DECEMBER 21, 2023

What do we need to accomplish or acquire to move from our current state to our bold vision of the future? The steps in between that lead from where you are to where you want to be are your action plan or strategy. Assess organizational performance or employee skills and training. Implement a change management process.

Software 52

Software Software Construction Organization 52

Outbound Engine

FEBRUARY 11, 2019

Fortunately, the right email marketing software can put email marketing within reach for any business owner, no matter their level of expertise. These range from low-cost, less fully featured providers to enterprise behemoths that can do pretty much anything and cost more than the average American’s annual salary. MailChimp. $50/month

Software 53

Software Software Marketing CRM 53

Help Scout

SEPTEMBER 14, 2021

In this guide, we cover some common topics surrounding small business customer service and provide some insights gained from our years of working in support — as well as insights from small business leaders who’ve created great customer service programs of their own. They just need to be a little more focused with their efforts.

Small Business 127

Small Business Energy and Utilities Decision-making Leadership 127

MTD Sales Training

FEBRUARY 16, 2012

Social media can be a powerful sales tool when you know how to get the best from it, especially when it comes to using LinkedIn. Over 40% of LinkedIn’s users work in companies with more than 10,000 employees – LinkedIn Ads. The way your buyers make their purchasing decisions has changed, but are you changing the way that you sell?

Internet 113

Internet Media Sales Training Decision-making 113

Account Management Skills

FEBRUARY 6, 2023

My guest is Mark Sainthill, an agency M&A expert. If you’re an agency owner, you’re thinking about selling either now or at some point in the future, Mark talked about the main things you need to consider if you want to sell and why market conditions and timing are really key. Welcome to Episode 80.

Acquisition 52

Acquisition Finance e-Learning Advertising 52

Hubspot Sales

JUNE 17, 2019

Many business owners, managers, and sales reps think contract management is just a matter of getting a signature and storing the contract away in a CRM. It’s common to receive feedback from potential clients at this stage. But, in this case, you’d be wrong. The result for the vast majority of businesses? What is Contract Management?

Sales 96

Sales Software Software Government 96

LinkedFusion

OCTOBER 11, 2023

It may be challenging when resources are scarce, both in terms of money and employees. However, there are now incredible opportunities to level the playing field with the introduction of social media websites such as LinkedIn and automation technologies. It is a lifeline for sustainable development.

Small Business 52

Small Business Advertising Media Marketing 52

Analytics-Based Performance Management

SEPTEMBER 15, 2019

For this data, there is no governmental regulatory agency enforcing rules, so the CFO can apply any accounting practice or cost allocation method that he or she likes. It was the navigator’s job to make sure the captain safely and efficiently sailed the ship from one point to another. That would require a lot of work.

Decision-making 40

Decision-making Profitability Management Software 40

Account Management Skills

AUGUST 21, 2023

This episode is for you if you’re curious to know how an SEO strategy agency is using AI tools to reduce the amount of repetitive, tedious tasks and free up the team to work on more of the strategic thinking for their clients. And we have been working on SEO because we are an SEO agency, we do SEO strategy. Welcome to episode 92.

e-Learning 52

e-Learning Digitalization Publishing Account Management 52

Account Management Skills

JUNE 5, 2023

My guest is Rob Da Costa , an agency growth consultant from Da Costa Coaching. During our chat, one theme keeps emerging, which is ensuring you have the right systems and processes in place in your agency. You’ll therefore understand why he wrote ‘The Self Running Agency’, which free to download on his website.

Management 52

Management Account Management Suppliers Onboarding 52

Hubspot Sales

AUGUST 20, 2018

Events tailored for every level in the organization: Find content perfect for individual contributors, managers, directors, executives, partners, owners, agencies, influencers, and more. Major industry events are all about entertainment, motivation, and connection, right? Well, sure. Think again. Need more proof? “I

Manufacturing 54

Manufacturing Meetings Prioritization Account Management 54

Account Management Skills

MAY 22, 2023

Mike and I discuss: – the common mistakes agencies make when negotiating with procurement – what procurement looks for when selecting an agency – and why they are interested in your financials. Be sure to follow Mike on LinkedIn and grab a free copy of his guide from his website. Welcome to episode 87.

Procurement 52

Procurement Negotiation Supply Chain Insurance 52

Hubspot Sales

FEBRUARY 13, 2024

A shareholder of a company is a partial owner of that business — someone who likely purchased stock to “hold a share” of that organization. They're last to receive payments from the proceeds if the company declares bankruptcy. One of the big questions on that front is, “What's a shareholder versus a stakeholder?”

Shareholders 85

Shareholders Stakeholders Government Suppliers 85

Account Management Skills

FEBRUARY 20, 2023

Katherine Strachan is the founder of CopyHouse , an award winning B2B content marketing agency for fast growing FinTech and Tech brands. In 2020, Kathryn was a freelance copywriter and just three years later, in February 2023, she has an agency with a team of 25 people. Welcome to Episode 81. So a huge welcome. Welcome, Kathryn.

Stakeholders 52

Stakeholders B2B Decision-making Marketing 52

Account Management Skills

DECEMBER 14, 2021

This chat is going to be particularly interesting for you if you’re curious where agencies will be headed in the next 10 years. From everything I’ve researched over the last couple of months, the biggest change coming for agencies in the next decade is web3. Welcome to Episode 51. to the show. Jeff 00:29.

Internet 52

Internet Digitalization Advertising Supply Chain 52

Account Management Skills

APRIL 26, 2023

This episode is for you if you’re interested in understanding how a project management team and an account management team work together in an internal communications agency. Transcript: Jenny Plant 00:00 So today I’m delighted to be chatting to the lovely Sara and Lindsay from internal communications agency Brilliant Ink.

Account Management 40

Account Management Decision-making Stakeholders Management 40

SmartKarrot

NOVEMBER 2, 2020

In this context, we reached out to business owners, influencers, startup founders to know what customer retention tactics they are using in the coronavirus pandemic. The best way to know how to retain customers is to hear it from other business owners who do just the same. What do Experts have to say?

Co-Creation 21

Co-Creation Digitalization Media e-Learning 21

Red Star Kim

FEBRUARY 28, 2023

This post summarises some of the key themes emerging from the recent online MBL “How to manage and grow your private client practice” full day session . There were comments about the importance of the Employee Value Proposition (EVP) which is similar to the firm’s overall brand but with a focus on what value there is for potential employees.

Emotional Intelligence 130

Emotional Intelligence Management Business Planning Value Proposition 130

SmartKarrot

DECEMBER 22, 2020

Manage customer escalations as the senior business owner for their success. Monitor team performance on key metrics and employee satisfaction. Drive strategy to ensure measurable customer success, retention, and expansion across various customer segments. This is a “player/coach” role by design.

Customer Success 10

Customer Success Onboarding Stakeholders Profitability 10

Hubspot Sales

SEPTEMBER 23, 2021

Sourcing capital is one of the most pressing, frustrating challenges any small business owner has to face. Small business grants can come from a variety of sources — the federal government, state governments, certain private companies, and various nonprofits all offer this kind of funding to small businesses. Your elevator pitch.

Small Business 79

Small Business Government Logistics Investors 79

Hubspot Sales

APRIL 23, 2021

Trying to do it all as a business owner will quickly lead to burnout. Xero is for accountants, bookkeepers, and small business owners who need help managing finances. QuickBooks is an accounting software tool designed for businesses ranging from solo freelancers to mid-sized companies. Some focus on specialized tasks (i.e.

Small Business 94

Small Business Finance Banking eCommerce 94

Hubspot Sales

JANUARY 17, 2020

Have a great business idea and want to see it through from concept to execution? Does the idea of managing a team of employees make you cringe? Wondering how being a solopreneur differs from traditional entrepreneurship? Solopreneurs are both founders and employees. Do you love working independently? Virtual assistant.

Profitability 122

Profitability Small Business Media Internet 122

AchieveIt

OCTOBER 17, 2023

To accelerate execution and move from a reactive organization to a proactive one, strategy leaders need to develop a system that effectively doles out responsibility — that’s where accountability comes in. When a team of multiple individuals is the “owner” of an initiative, there is no one clear accountable party.

Leadership 52

Leadership Communication Stakeholders Organization 52

Hubspot Sales

NOVEMBER 28, 2022

What we like: Chili Piper helps with removing friction from the meeting-scheduling and handoff process. The 25 Best Lead Distribution Software. Finding a Lead Distribution Software That Fits Your Needs. The Best Lead Distribution Software. When it comes to lead distribution software, you may be overwhelmed by the number of options.

Software 101

Software Software CRM Prioritization 101

PandaDoc

JUNE 21, 2022

With a traditional plan, the business owner needs to prove that they’ve considered their business fully and show a potential investor (or banking agent) how they plan to invest the funds to create a successful enterprise. But, even if you’ve got some experience with business operations, actually bringing that idea to life is no simple task.

Business Planning 98

Business Planning Investors Retail Banking 98

Hubspot Sales

DECEMBER 18, 2019

It’s a simple, straightforward benchmark that can tell you how well your sales efforts stack up with your goals and your competitors’ performance. It might go without saying, but I’ll say it anyway: you want your salespeople, teams, and processes to be as efficient as possible. Price: Plans starting at $20 per month per user. Capsule CRM.

CRM 103

CRM Small Business Advertising Communication 103

Hubspot Sales

AUGUST 21, 2023

Ultimately, you want to create a plan that sets the product apart from the competition and generates leads and customer retention. Ultimately, you want to create a plan that sets the product apart from the competition and generates leads and customer retention. What is a Go-to-Market Strategy?

Marketing 98

Marketing Brainstorming Decision-making Advertising 98

LinkedFusion

SEPTEMBER 1, 2023

Imagine yourself as an entrepreneur who has created a solution to an issue that a certain population is experiencing. The voyage doesn’t finish there, though. While it may seem simple to find this group, communicate your solution, and convey that you have the answer to their problem, many stumble at this stage. What Is a Buyer Persona?

B2C 52

B2C Marketing Decision-making B2B 52

SmartKarrot

SEPTEMBER 25, 2020

In the past few years, the SaaS industry has grown from scarcity to abundance. Interestingly, it uses AI to keep you in the loop while you are away from the platform. With the influence of AI, it not only makes all its services more beneficial for the user but also generates huge productivity profits from them. Let’s find out!

Cybersecurity 8

Cybersecurity e-Learning Artificial Intelligence Software 8

SmartKarrot

SEPTEMBER 25, 2020

In the past few years, the SaaS industry has grown from scarcity to abundance. Interestingly, it uses AI to keep you in the loop while you are away from the platform. With the influence of AI, it not only makes all its services more beneficial for the user but also generates huge productivity profits from them. Let’s find out!

Cybersecurity 8

Cybersecurity e-Learning Artificial Intelligence Software 8