ACT

JANUARY 13, 2023

Managing those relationships is essential for your long-term success, and Customer Relationship Management (CRM) software is a vital tool for handling customer interactions in small and medium companies, whether business-to-business (B2B) or business-to-consumer (B2C). The B2C sales process is much more straightforward.

B2C 52

B2C CRM Software Software 52

Zendesk

DECEMBER 7, 2021

A great customer experience features efficient and personalized interactions at each step of the buyer’s journey. Companies are increasingly leaning on artificial intelligence (AI) to automatically collect and organize customer data at each touchpoint so they can deliver better experiences. We’ve got a few ideas.

Customer Experience 97

Customer Experience Artificial Intelligence Onboarding Retail 97

Arpedio

OCTOBER 17, 2023

Account management software tools Account Management Software ← Back to blog Account management software solutions have transformed the way businesses handle their account planning and client interactions. In this blog post, we’ll delve deeper into the importance of account management software and how it can revolutionize your business.

Account Management 52

Account Management Software Software Management 52

DemandFarm

AUGUST 11, 2023

However, over the past decade, the selling process has undergone a complete transformation. We have transitioned to cloud-based and software selling models, shifting our focus to the customer’s product experience. We need to take a more expansive view of RevOps as a whole.

Key Account Management 52

Key Account Management Account Management Digitalization Digital Transformation 52

Arpedio

NOVEMBER 6, 2023

Enter sales automation software—a transformative solution that empowers sales professionals to streamline their workflows, enhance efficiency, and achieve greater sales success. Sales automation tools are the catalysts of this transformation, and in the following, we’ll embark on a journey to explore their remarkable potential.

Software 52

Software Software Sales Artificial Intelligence 52

Showpad

JUNE 15, 2021

Buyers gained control over the selling process as they became smarter and more informed. The old way of B2B selling is over. What’s needed today is a new approach, what we call “ modern selling.” Modern selling requires creativity, business acumen and the ability to translate complex ideas in a simple way.

CRM 98

CRM B2B Marketing Sales Leadership 98

Showpad

SEPTEMBER 1, 2020

So far, we have covered a lot in this series for you as an executive. You learned about the three critical success factors of enablement , how to l everage sales enablement for digital transformation and how your leadership is required to lead through change. A lot of stuff to cover — let’s get into it.

Sales 132

Sales Stakeholders Onboarding Leadership 132

Hubspot Sales

OCTOBER 15, 2020

Running a retail business feels more complicated today than ever before. Add in a global pandemic and its economic impacts , and success can seem an impossible task. You must provide products that consumers genuinely desire. You must provide products that consumers genuinely desire. Those were the days.

Logistics 99

Logistics Retail Manufacturing Supply Chain 99

Insightly

JUNE 21, 2021

Modern consumers are looking for value and solutions. If you don’t clearly present how your product or service solves specific customer needs, then marketing and selling your products will be a real challenge. Over time, you want to work toward decreasing TTV for your customers. What is time to value ?

Customer Success 72

Customer Success Onboarding Customer Experience Meetings 72

Zendesk

FEBRUARY 22, 2023

This increasingly vital retail customer experience helps customers communicate with businesses on the channel of their choice and allows for connected conversations. In this guide, learn more about omnichannel retailing, its benefits, upcoming trends, and how to craft an omnichannel strategy. What is omnichannel retailing?

Retail 52

Retail Customer Experience Media Decision-making 52

Insightly

JUNE 22, 2021

Modern consumers are looking for value and solutions. If you don’t clearly present how your product or service solves specific customer needs, then marketing and selling your products will be a real challenge. . Over time, you want to work toward decreasing TTV for your customers. What is time to value ?

Customer Success 86

Customer Success Onboarding Customer Experience Meetings 86

PandaDoc

APRIL 24, 2023

You’re probably here because you want to build a successful sales enablement strategy for your business. Read on to discover how to create effective sales strategies through the power of enablement and turn your team into an all-star performance machine. At its core, it means training your sales team to sell as effectively as possible.

Sales 52

Sales e-Learning Onboarding Software 52

SuperOffice

DECEMBER 8, 2020

Many studies proved that having long-term relationships with customers, brings your more profit. According to Fundera , 65% of a company’s business comes from existing customers, and 43% of customers spend more money with brands they’re loyal to. Build a relationship BEFORE selling a solution.

Marketing 98

Marketing Customer Experience Profitability Media 98

LinkedFusion

SEPTEMBER 12, 2023

These marketing strategies help businesses generate new opportunities. You can find both local, national, and international leads using lead generation strategies. This requires that you have checked your SEO, know the keywords in your niche, and more. So, is there another way to reach out faster to your client?

Construction 52

Construction Media Small Business CRM 52

Red Star Kim

APRIL 12, 2023

With a full house of marketing and business development executives from legal and accountancy firms across the UK it was an interactive, valuable and fun day (Thank you delegates for your spirited engagement and thanks to Morag Campbell for your superb technical hosting!).

Media 130

Media Marketing B2C Stakeholders 130

Zendesk

MAY 19, 2022

If you’ve ever taken sales training of any kind, you know that mastering sales vocabulary is shockingly difficult. These transactions can be with partners, distributors, suppliers, or clients. Business-to-customer (B2C) refers to sales that happen between businesses and individual consumers. Let’s dive in. Sales metrics terms.

B2C 98

B2C Sales CRM Profitability 98

Hubspot Sales

SEPTEMBER 29, 2020

According to Wyzowl, people watch significantly more video content than they ever have before. In fact, consumers continue to use video as an integral part of their journey with brands and are excited to see even more video content in the year ahead. Remember, the main objective of a video sales letter is to sell.

Sales 103

Sales Banking Software Software 103

OnStrategyHQ

MARCH 22, 2024

Many CEOs are wondering how to take advantage of AI for their business and competitive advantage. Read on to learn how to recognize and leverage your AI advantage to enhance business growth. Read on to learn how to recognize and leverage your AI advantage to enhance business growth. Why and How is AI Disruptive?

Artificial Intelligence 40

Artificial Intelligence Value Proposition Innovation Organization 40

Zendesk

OCTOBER 20, 2023

The Infinity Gauntlet is more than just a glove—it is the essential object designed to hold and harness the unlimited power of the six Infinity Stones. Delivering excellent customer service can drive revenue, increase customer retention , stimulate business growth, and improve customer satisfaction. What is a customer service plan?

B2C 52

B2C Customer Experience B2B Software 52

Insightly

JULY 12, 2023

You must be hyper aware of which demand gen channels are performing so you can spend your budget wisely. At the same time, you must always be exploring and testing new channels so when existing channels begin to show signs of overuse, you have options. What is ‘demand generation?’ Let’s take a closer look.

CRM 52

CRM Leadership Marketing Decision-making 52

Zendesk

AUGUST 19, 2021

As technology becomes more sophisticated, so do virtual sales and marketing techniques. Newer channels and automations allow brands to bypass the “hard sell” and engage consumers with something a little friendlier and more conversational. How is conversational marketing different from other lead generation strategies?

Marketing 98

Marketing Software Software Customer Experience 98

Apptivo

AUGUST 17, 2023

How to Make the Most of AI in CRM 2. Benefits of integrating CRM with Artificial intelligence 4. It helps professionals to make data-driven decisions, unearth useful insights, and concentrate on high-value, creative endeavors that necessitate human brilliance. Why do Artificial Intelligence and CRM make the best pair?

Artificial Intelligence 52

Artificial Intelligence CRM Healthcare Manufacturing 52

Hubspot Sales

MAY 7, 2024

No matter your niche, product, or service, and no matter how prepared you are, your business will throw you a curveball. I tell you this from experience. More on that later. Competencies That Every Entrepreneur Needs How to Build Competency What is Entrepreneurial Competency? Sometimes, life just happens.

Interpersonal Skills 64

Interpersonal Skills Decision-making eCommerce Prioritization 64

PandaDoc

OCTOBER 3, 2023

Do you feel like your selling job is becoming harder and harder over time? Don’t worry — you are not alone: 69% of your colleagues feel the exact same way, according to Salesforce’s State of Sales 5th edition. How to overcome these challenges, you ask? However, human judgment and oversight will remain essential.

Artificial Intelligence 52

Artificial Intelligence Sales CRM e-Learning 52

Zendesk

JUNE 3, 2021

Now, more than ever, customers are looking to connect with brands on their favorite social media platforms. In addition to meeting customers where they are, social media is a great method for customer outreach whether or not you pay to promote content. Young consumers often take a liking to authentic, irreverent brands.

Media 98

Media Advertising Internet Small Business 98

Insightly

JUNE 21, 2021

Modern consumers are looking for value and solutions. If you don’t clearly present how your product or service solves specific customer needs, then marketing and selling your products will be a real challenge. Over time, you want to work toward decreasing TTV for your customers. What is time to value ?

Customer Success 52

Customer Success Onboarding Customer Experience Meetings 52

Insightly

OCTOBER 19, 2022

However, it’s evolving so quickly that what was touted as a high-tech solution a few years ago might already seem obsolete — or at least slower and less intuitive than newer options. If you can relate, it might be time to rethink your CRM. Have You Outgrown Your Current CRM? Why Rethink Your CRM Software?

CRM 52

CRM Onboarding Decision-making Finance 52

ACT

APRIL 20, 2022

Email marketing is pretty much limited to email, which can’t give you a broader insight into customer preferences and behaviour. In the age of social media, you might think that email marketing is dead. See for yourself how important email marketing is: Is there a way to make email marketing easier? billion in 2020. .

Marketing 52

Marketing Small Business Media Software 52

DemandFarm

APRIL 28, 2023

A recent Salesforce study revealed that over 95% of sales operations professionals and sales leaders believe that Artificial Intelligence (AI) coupled with automation gives sales reps more time to focus on selling. The world of sales is evolving at a breakneck pace. The days of manual processes and guesswork are long gone.

Artificial Intelligence 52

Artificial Intelligence Key Account Management Decision-making Account Management 52

ACT

JANUARY 13, 2023

It’s probably no surprise that this last year came and went in a blur, and now we’re talking about the smart strategies we want to implement in 2023 to be more efficient and productive than ever before. The very definition of SMBs separates them from larger businesses, making their SMB solutions and technology requirements will differ.

Cybersecurity 52

Cybersecurity Small Business Artificial Intelligence Onboarding 52

ACT

DECEMBER 2, 2022

In fact, did you know that 50 percent of small businesses fail within their first five years? But surviving and even growing is more than just possible with the right strategy and tools. In this article, we’ll share small business growth strategies that will enable you to outperform your competitors even in the most challenging times.

Small Business 52

Small Business Business Growth CRM Financial Services 52

Brooks Group

FEBRUARY 13, 2023

What Does ‘Virtual Selling’ Mean? Virtual Selling Technology Virtual selling is when a salesperson utilizes the power of virtual meetings technology, such as Zoom or Skype, to pitch a sale to a prospect. Read on to learn everything you need about virtual selling , from its challenges to opportunities.

Virtual Selling 52

Virtual Selling Internet Sales Sales Training 52

PandaDoc

APRIL 25, 2023

A sales plan is a roadmap that outlines your business’s strategy for selling its products or services. Acting as an essential tool for businesses of all sizes and in all industries, a robust sales plan helps to identify sales goals, target markets, and sales tactics to achieve those goals. Here are some of the most common types.

Sales 52

Sales Government Business Planning CRM 52

PandaDoc

DECEMBER 19, 2022

B2B sales organizations may often find that this process is highly time-consuming and requires significant investments in manual labor. In this article, we share how leads, prospects, and customers form the backbone of an effective sales process, enabling sales teams to tackle fatigue and sometimes mundane work.

B2B 98

B2B Sales Decision-making Publishing 98

Apptivo

MAY 14, 2021

The one major aspect where businesses are confused as to plan their future actions and how to plot their post-pandemic strategy. The one major aspect where businesses are confused as to plan their future actions and how to plot their post-pandemic strategy. Many businesses might take it as a temporary change, but it isn’t.

CRM 71

CRM Digital Transformation Digitalization eCommerce 71

Miller Heiman Group

MARCH 10, 2020

But when buyers start to see companies and their sellers as interchangeable vendors who can easily be replaced, they have little reason to remain committed to one business. And it costs five times more to acquire a new customer than retain one, according to Forrester. So how can B2B businesses improve the customer experience?

Interpersonal Skills 64

Interpersonal Skills Customer Experience Brainstorming B2B 64

OnStrategyHQ

NOVEMBER 10, 2023

This isn’t a comprehensive guide for building your AI strategy but rather a background and foundation for helping your organization begin the conversation to bring AI into your organization holistically in 2024. History provides other relevant examples that show how tech must align with business fundamentals.

Value Proposition 40

Value Proposition Innovation Artificial Intelligence Organization 40