Flevy

FEBRUARY 26, 2024

Digital Transformation Strategy encompasses the integration of digital technology into all areas of an organization, fundamentally changing operations and business models. We’ve living in the Digital Age. Pretty much every organization is pursuing a Digital Transformation Strategy to some degree.

Digital Transformation 52

Digital Transformation Digitalization Management Innovation 52

Flevy

MARCH 21, 2024

They allow us to cut through noise, zero in on the key issues, and facilitate the development of insightful recommendations. The importance and usefulness of business frameworks in the consulting world—especially among the global strategy firms—cannot be overstated. FlevyPro is currently used by 100s of consultants and business executives.

Energy and Utilities 52

Energy and Utilities Innovation Stakeholders Decision-making 52

Planview

MARCH 8, 2024

Led by the Women@Planview Employee Resource Group (ERG), we’re hosting seven events in our offices around the world this month, from Bangalore to Vancouver. Nearly 115 years ago, Clara Zetkin set a vision: that every country, every year, would celebrate women on the same day. Planview is proud to participate.

Banking 105

Banking Government Innovation Leadership 105

KAMCast

JUNE 10, 2021

How ENGAGED are they? Employee engagement is not a new thing. It’s long been acknowledged that happy and engaged teams lead to happy and engaged customers which ultimately create happy and engaged shareholders. In this episode we tackle a fundamental mission to MAKE THE WORLD A BETTER PLACE TO WORK.

Shareholders 52

Shareholders Account Management Key Account Management Information Technology 52

Flevy

MARCH 26, 2024

Given the intricate web of touchpoints, channels, and interactions customers navigate, capturing the entirety of the customer engagement with a brand poses a significant challenge. They allow us to cut through noise, zero in on the key issues, and facilitate the development of insightful recommendations.

Customer Experience 52

Customer Experience Digitalization Digital Transformation Organization 52

Apptivo

JUNE 14, 2021

They invest in advanced automation tools to streamline their operations and put together the inter-departmental engagement. With the influence of this powerful cloud solution, sales and marketing teams can manage an exclusive database to feed information on their customers, leads, opportunities, employees, and contacts.

CRM 98

CRM Retail Software Software 98

Planview

FEBRUARY 10, 2022

Agile transformation fundamentally changes the role of metrics and how they are used. How do you know whether your Agile transformation is on the right track, or heading in the right direction? Understanding Agile transformation metrics for executives is key to proving the ROI of your Agile transformation. Start with “Why”.

Innovation 64

Innovation Facilitation Organization Marketing 64

Zendesk

MAY 9, 2023

The digital transformation in retail has fundamentally changed the way the entire industry operates. Retailers that expand AI and mobile wayfinding—and ensure any employee can help customers with any question—enable customers to find answers and shop on their own terms. That means providing great CX, every interaction, every time.

Artificial Intelligence 52

Artificial Intelligence Retail Supply Chain Digital Transformation 52

Red Star Kim

OCTOBER 19, 2023

We explored the fundamentals of relationships, managing inbound calls and planning outbound calls. Accountants, lawyers, paralegals, patent attorneys and financial advisers (both professional advisors and dedicated business development professionals) joined me at an MBL workshop on telephone skills for client service and selling.

Emotional Intelligence 130

Emotional Intelligence Value Proposition Decision-making Digitalization 130

Hubspot Sales

AUGUST 10, 2020

Essentially, you must be able to communicate with others in an engaging, empathetic, people-focused way. What does it really take to be successful in sales? Well, the answer to that question largely depends on what your definition of success is. For some reps, attaining their quota each month means they’re crushing it.

Sales 142

Sales Negotiation Communication Leadership 142

ACT

JANUARY 13, 2023

To achieve this, SMBs had to adopt technology quickly in 2020 to maintain profitability and employee productivity, and we continue to see the ripple effects today. To achieve this, SMBs had to adopt technology quickly in 2020 to maintain profitability and employee productivity, and we continue to see the ripple effects today.

Cybersecurity 52

Cybersecurity Small Business Artificial Intelligence Onboarding 52

Red Star Kim

JULY 7, 2023

Their change challenges included new technology adoption, shifting from dedicated to centralised services, succession, team performance and strategy development. The workshop explored why change is difficult, the role of leadership, supporting individual transition and models for navigating organisational change.

Management 130

Management Emotional Intelligence e-Learning Leadership 130

Hubspot Sales

JANUARY 13, 2021

Another benefit is that, by honing the skills of a new team member, you get a refresher on the fundamentals of the role, which can serve to sharpen your knowledge and skills also. Increasing Engagement. I will always be a believer in sales mentorship programs. But what's in it for the mentor?

Sales 104

Sales Leadership Meetings Organization 104

Brooks Group

FEBRUARY 28, 2023

By leveraging virtual technologies such as webinars or e-Learning platforms, companies can ensure that their employees receive consistent instruction regardless of physical location. This means that employees can learn at their speed and focus on what is most important to them and your business.

Sales Training 52

Sales Training e-Learning Sales Digitalization 52

Excelerate

MARCH 26, 2024

Have you ever felt like you're stuck in a workday twilight zone, endlessly having déjà vu moments talking about and trying to fix the same issues? Then, someone will suggest a magical solution: "A new system or system change will do the trick!" People Power: The Heart of Adoption Processes and tech are nothing unless people use them.

Government 52

Government Prioritization Digital Transformation Organization 52

Arpedio

APRIL 15, 2024

The adoption of AI technologies is not merely a trend; it represents a fundamental shift that empowers businesses to optimize their sales processes, improve customer engagement, and drive revenue growth. This improves the overall efficiency and effectiveness of sales strategies.

Artificial Intelligence 52

Artificial Intelligence Decision-making Innovation Prioritization 52

Apptivo

AUGUST 24, 2023

” We’re about to expose the fundamental five benefits that mobile CRM bestows on your organization in the pages of this blog, repeating Shakespeare’s words: “The readiness is all.” Criteria to look for while choosing a Mobile CRM 6. ” Let’s begin with some basics of Mobile CRM.

CRM 52

CRM Manufacturing Transportation Logistics 52

CMOE

JULY 27, 2022

It’s no wonder that. 40 percent of Fortune 500 companies use LMS extensively to remain competitive. 77 percent of B2B marketers use educational materials to nurture their leads. Learners can build skills incrementally; they aren’t inundated with so many concepts and tools that they don’t know where to start or what to do with the learning.

e-Learning 52

e-Learning Strategic Thinking Digitalization Leadership 52

Jermaine Edwards

NOVEMBER 25, 2021

A lot has changed in those five years from new strategies and technologies, to of course the pandemic that completely changed the way we engage and serve our customers. In 2016 I wrote a post on the five foundation steps for stakeholder management success in key account management, that was well received and guided lots of leaders.

Stakeholders 130

Stakeholders Decision-making Shareholders Key Account Management 130

Hubspot Sales

JULY 5, 2021

If you have a fundamental disconnect in strategy and standards between sales and customer success, you're limiting both departments' potential. An organization's success is the sum of all its departments' efforts. Isolation between departments can be easy to fall into and have big-time implications on sales. How Company Silos Hurt Sales.

Facilitation 111

Facilitation Sales Leadership Customer Success 111

Showpad

JUNE 24, 2019

Humbled by the support of our awesome families, employees, partners, and investors. Year over year, we hired more than 120 employees in our U.S. As we continue to scale the business, Louis and myself are committed to making sure we stay true to the fundamental values upon which Showpad is built. Stay tuned!

Investors 74

Investors Innovation Marketing Sales 74

Hubspot Sales

APRIL 15, 2020

Or do you just need to make a few fundamental changes to the way that you operate? First it’s important to ensure that your employees have the tools they need to be successful even if they are working remotely, or in a new environment where they don’t have their team members and typical resources nearby. So, what exactly do you do?

B2B 105

B2B Supply Chain Sales Digitalization 105

CMOE

MARCH 31, 2022

Unfortunately, managers often run into challenges that prevent them from engaging in strategic thought and action with consistency and regularity. According to research from Harvard Business Review, 95% of employees in large organizations are either unaware of or don’t understand the strategies of the companies they work for.

Strategic Thinking 98

Strategic Thinking Management Shareholders Leadership 98

AchieveIt

NOVEMBER 1, 2023

There are more than 30 million small businesses in the U.S. If I asked you to divide these companies into categories based on annual revenue, how many would fall into the $1-10 million revenue tier? How about $10-50 million or above $50 million? These businesses comprise only about 4% of those in the U.S. Only 17,000 out of more than 30 million!

Energy and Utilities 52

Energy and Utilities Decision-making Innovation Business Planning 52

Miller Heiman Group

OCTOBER 10, 2019

Sellers need to not just meet buyer expectations but exceed them by finding the right moments to engage their buyers and give informed answers to the problems they experience. A culture of continuous development recognizes what employees bring to an organization—both their current value and their capacity for development.

Management 60

Management Sales Onboarding Sales Training 60

Openview

APRIL 2, 2019

One way to keep everyone engaged is to keep everyone focused on improving the metrics. Most of us know that one of the keys to thriving in the SaaS landscape is getting customers to renew subscriptions. According to Totango , 56% of SaaS companies treat renewals as a high priority. It’s not a perfunctory operational obligation.

Stakeholders 102

Stakeholders Sales 102

Mike Kunkle

NOVEMBER 23, 2023

In this post, I will offer advice about how to measure the ROI of your sales enablement program. This is a complex topic that is beyond the scope of one blog post, but I will do my best to provide a solid kickstart for you and offer what I hope will be some helpful perspective and good resources to continue to pursue. No surprise there, either.

Sales 258

Sales Finance Decision-making Profitability 258

Showpad

JANUARY 15, 2021

The difference now is that recent, truly transformative events have pushed sales operations forward toward innovation and a fundamental rethinking of how best to communicate, collaborate, serve clients and drive revenue. As Forbes notes, there’s no “if” or “when” to B2B sales transformation anymore.

B2B 83

B2B Artificial Intelligence Sales Digitalization 83

Showpad

NOVEMBER 17, 2020

Facebook was one of the first companies to announce the development and appointment of a Head of Remote Work after it announced it would formally allow all of its employees to work from home until at least July 2021. Ensuring remote employees, as well as hybrid-remote workers, have proper access to company tools, platforms and equipment.

Remote Working 52

Remote Working Artificial Intelligence Procurement Onboarding 52

Revenue Storm

MARCH 15, 2022

Over five million people have voluntarily left the workforce, and 57% of employees say it is easier to switch jobs for a promotion. Over five million people have voluntarily left the workforce, and 57% of employees say it is easier to switch jobs for a promotion. Unfortunately, the timing could not be worse for this trend to emerge.

Leadership 78

Leadership Prioritization Communication Organization 78

OnStrategyHQ

MARCH 26, 2024

In this exercise, we dive into why and how businesses can embrace AI to enhance operational efficiency and fundamentally reshape their organizations. In this exercise, we dive into why and how businesses can embrace AI to enhance operational efficiency and fundamentally reshape their organizations. We’re here to help!

Value Proposition 52

Value Proposition Artificial Intelligence Cybersecurity Decision-making 52

Red Star Kim

JANUARY 16, 2023

34% Employee turnover. On 12 th January Keith Hardie at the PM Forum hosted a presentation by Alastair Beddow of Meridian West on the 11 th Annual International Marketing Benchmark. I’ve added my reflections. Survey respondents. 75% were from the UK, 14% Australia, 3% Ireland, 3% Canada and 5% from the rest of the world. 43% Fee pressures.

Marketing 130

Marketing Co-Creation Government Artificial Intelligence 130

Flevy

MARCH 20, 2024

Fundamentals ChatGPT & Prompt Engineering As the fastest growing app of all time, it may come as no surprise that a consulting framework presentation on ChatGPT took first place. They allow us to cut through noise, zero in on the key issues, and facilitate the development of insightful recommendations.

Digital Transformation 52

Digital Transformation Digitalization Artificial Intelligence Government 52

AchieveIt

MARCH 22, 2023

Corporate strategic planning is essential to businesses and one of the basics of a business plan. It allows you to proceed toward your objectives with direction and focus. However, setting strategic goals is more complex than writing them down during a board meeting. In This Article What Is Corporate Strategic Planning?

Software 52

Software Software Communication Organization 52

Aptology

FEBRUARY 24, 2021

They can now access powerful emailing tools, AI softwares, autodialers, call recorders, and several customer engagement tools that can free up sales reps from time-costly activities that ultimately diminishes time to sell, and therefore sales performance. Utilizing Behavior To Improve Sales Performance.

Emotional Intelligence 52

Emotional Intelligence Sales Software Software 52

CMOE

SEPTEMBER 28, 2021

Culture is a key contributor to building a world class organization because it leads to higher quality and standards of excellence, better decisions, increased customer satisfaction, more innovation, and most importantly greater levels of employee engagement and retention. What is culture exactly?

Leadership 52

Leadership Decision-making Communication Organization 52

Engage Selling

FEBRUARY 27, 2013

Sales people who do not execute the fundamental practices that lead to success make more mistakes and lose more business. Sales people who do not execute the fundamental practices that lead to success make more mistakes and lose more business. Sales Coaching motivating employees optimizing sales sales quota selling The Sales Leader'

Sales Training 48

Sales Training Sales 48