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The Importance of Building Trust In Times of Uncertainty

Whetstone

The Importance of Trust in Uncertain Times As we saw in 2008, when the economic climate is uncertain, customers seek stability and reliability from their partners. Trust becomes a critical factor in their decision-making process. Aim to make your insights of such value that they are circulated internally.

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Leadership conversation skills: SCARF model of neuroscience in social interactions, collaboration and relationships

Red Star Kim

Leadership conversation skills: SCARF model of neuroscience in social interactions, collaboration and relationships The SCARF model The premise of the SCARF model is that the brain makes us behave in certain ways to minimize threats and maximize rewards. SCARF: A brain-based model for collaborating with and influencing others.

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B2B Book Club Selection (November 2022)

Account Manager Tips

In 2008, Jodi Glickman launched Great on the Job, a communications consulting firm whose distinguished client list includes Harvard Business School, Wharton, The Stern School of Business, Merrill Lynch, and Citigroup. Having clear insight can transform the way in which we understand things, the decisions we make and the actions we take.

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Braze co-founder Mark Ghermezian: “Whatever CRM is, that’s what we need to build”

Zendesk

In 2008, when iPhones were just coming into the market and mobile apps were the new talk of the developer community, Ghermezian had an idea: to build a bridge between the growing population of app developers and their end users. It was a decision grounded in logic as much as gut feeling. Braze, he says, was 12 years in the making.

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Why Your Organisation Needs A Customer Crisis Plan

Jermaine Edwards

Many organisations saw this in 2008, 2011 and now 2020. This doesn’t mean it will be easy nor will you not have to make tough decisions. It just means the effort and tough decisions will be worthwhile. Selecting the right team and identifying those resources makes a big difference. Two – VUCA Decision Making.

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When To Give Your Work Away, and When to Charge

Strategic Communications

that this answer can make the most sense: “Yes, there are definitely times when giving your work?or and to have objective criteria that you use to make sound decisions. Early on (I started Strategic Communications in 2008) I would often agree to meet with individuals so they could “pick my brain.”

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10 Tips to Help You Commit to Constant Prospecting

Strategic Communications

It’s wisdom that I was well aware of when I started my business, Strategic Communications , in 2008, and at first was very easy to do. I wasn’t that busy after all during the early days (especially since this was 2008 and the beginning of a recession!). I had to meet client needs and deadlines.