Red Star Kim

JUNE 27, 2023

I’ve worked on a lot of digital projects in the past but want to refresh my knowledge and transfer skills to comms projects and campaigns. 41% Marketing 24% PR/Communications 24% Business development 6% Events 6% Content creation How confident are you about developing and implementing campaigns?

Leadership 130

Leadership Management Stakeholders Communication 130

Hubspot Sales

MARCH 3, 2020

Though the original concept for the CRM was introduced in the late 1980s, this valuable software did not become a staple for businesses until the 2010s. Shortly before the start of the last decade, 12% of businesses in the US used a cloud-based CRM solution — by 2019 87% of businesses relied on cloud-based CRM software. Demo software.

Artificial Intelligence 91

Artificial Intelligence Sales Retail Transportation 91

Zendesk

AUGUST 11, 2021

Service has moved from customers calling at the first sign of trouble to wanting to communicate with businesses on more convenient digital channels they’re already using in their personal lives—email, live chat, and messaging apps like WhatsApp and Facebook Messenger. How to build a successful digital-first service strategy.

Digitalization 64

Digitalization Customer Experience Decision-making Healthcare 64

Hubspot Sales

AUGUST 11, 2020

It’s safe to say 2020 has been the year of virtual meetings. In fact, since the COVID-19 outbreak began, the video conferencing software has seen a 500% increase in demand , and 67% of companies have increased their spending on video conferencing tools. Best for: Universal video software. month per host. Image Source.

Software 143

Software Software Meetings Decision-making 143

Nutshell

JULY 17, 2020

Combined sales and marketing software helps growth teams communicate better, coordinate their efforts, and save money. . There are two common problems with using multiple software platforms for all your sales and marketing tasks. But what is sales and marketing software, really? Saving Money. Building Trust.

Software 71

Software Software Marketing Sales 71

Zendesk

AUGUST 3, 2021

Five or 10 years ago, only the most progressive companies had remote workforces, staffed by digital nomads who could work from sunlit balconies in exotic places. In fact, Zendesk research revealed that 90 percent of tech decision makers said that 2020 accelerated the adoption of digital technology.

Future of Work 98

Future of Work Remote Working Logistics Digitalization 98

PandaDoc

FEBRUARY 21, 2021

However, enterprises with complex documents and large files benefit from the multiple features and integrations found in electronic signature software tools. With options available for companies ranging in size from SMB to enterprise, PandaDoc leads the electronic signature software industry.

Software 52

Software Software Computers and Electronics e-Learning 52

PandaDoc

SEPTEMBER 14, 2022

< try to continue communicating > 2. If all the executives had the same communication skills as you, the world would be a much better place! The simplest example is software outsourcing companies. Use sales automation software along with your CRM to cover more ground simultaneously. Thanks for your time!

Decision-making 52

Decision-making Sales e-Learning Software 52

Strategic Communications

FEBRUARY 21, 2024

Impact on Specific Professions GenAI has the potential to replace or reduce the need for humans in jobs such as ad creation, customer service, and software code writing, which have already been affected by AI to some extent. In 2023, Politico reports, 3087 digital, broadcast and print news jobs were lost. ” Ouch!

Publishing 52

Publishing B2B Communication Digitalization 52

MDI Training

MAY 20, 2021

Impuls Series - The Future of Workplace Learning Part 2 with Marina Begic: Digital Business Development Expert and Senior L&D Consultant. Those who already had a learning management system (LMS) in place probably found it easier to make digital learning materials and videos available to their employees and co-workers.

e-Learning 86

e-Learning Leadership Digitalization Digital Transformation 86

Showpad

OCTOBER 9, 2020

This post will recap TRANSFORM 2020 keynotes, breakouts and sessions and give you some new ideas about sales enablement you can put into practice right now. 2020 has seen us shift to full remote work and tweak go-to-market strategies as the buyers’ needs are changing. The 2020 Enabling Excellence award winners.

Co-Creation 40

Co-Creation Healthcare B2B Customer Knowledge 40

Zendesk

APRIL 26, 2021

What started as a global health crisis became the accelerant in our transition to a truly digital-first world. Communication skills. Customer service software skills. Good customer service requires a mix of the right skills and customer service software that meets customers needs and sets support teams up for success.

Interpersonal Skills 98

Interpersonal Skills Software Software Remote Working 98

Insightly

MAY 25, 2021

In March 2020, Pew Research reported that only 7% of civilian workers in the United States have access to a flexible workplace. Bureau of Labor Statistics in September 2020, 64% of Americans are now working at home. Others introduced new technology to improve digital operations and meet new customer trends. The tech stack.

Finance 105

Finance e-Learning CRM Software 105

Zendesk

MAY 3, 2021

The finance world’s shift to digital has been a long time coming, but its speed accelerated during the pandemic, which means we have a lot to look forward to. While 54 percent of financial services companies saw budget increases for CX in 2020, 21 percent faced decreases. No industry is immune to digital transformation.

Prioritization 52

Prioritization Healthcare Manufacturing Retail 52

Zendesk

SEPTEMBER 23, 2021

McKinsey & Company reports that the shift to digital sales led to 30 percent higher acquisition efficiency for businesses. Consumers’ buying behaviors have become increasingly digital since COVID-19, and businesses are responding accordingly. To engage potential customers, companies need to adopt a digital-first mindset—and fast.

Acquisition 97

Acquisition Supply Chain Advertising Digitalization 97

Hubspot Sales

NOVEMBER 17, 2020

2020 has been a year of massive change. But what does "growth" mean in 2020? In August 2020, Yelp reported that 165,735 businesses indicated that they have closed, and 97,966 (60%) of those were reported as permanent closures. Customer Empathy in Communications and Policies Build Trust. Your customer.

Virtual Selling 126

Virtual Selling Shareholders Decision-making Communication 126

Zendesk

DECEMBER 21, 2021

A huge part of the customer experience now takes place on social media and in more casual communication channels (i.e. Take time to set up your social media accounts and your easy website communication. Sales representatives were the key to keeping many companies alive in 2020 and into 2021. Embrace technology and digital sales.

Suppliers 98

Suppliers Sales CRM Media 98

Hubspot Sales

MAY 25, 2020

For instance, consider going for mid-tier decision-makers, rather than continually trying to communicate with busy business owners. For instance, in 2020 we have seen many areas implementing stay-at-home orders. As a result, many businesses began offering software solutions that supported a remote workforce.

Digitalization 108

Digitalization CRM B2B Software 108

Zendesk

AUGUST 10, 2021

But what started as an emergency order quickly became the new way of life, giving rise to a truly digital-first marketplace. In fact, the Zendesk Customer Experience Trends Report found that ecommerce sales increased by 30 percent in 2020. Set your personal phone and communication channels to “do not disturb” so you’re able to focus.

Sales 104

Sales Digitalization Media Software 104

QYMATIX

APRIL 6, 2021

The year 2020 was a turbulent year with many ups and downs that will go down in history and produced one thing above all: Change. To ensure that your sales organization is ready for the next normal, we present below the four most important lessons for B2B sales from the year 2020. New Year – New Normal? Sales from anywhere.

B2B 40

B2B Sales Digitalization Software 40

QYMATIX

AUGUST 10, 2021

One of the surprising by-effects of the 2020-2021 pandemic is that employing dynamic pricing software has become unavoidable for manufacturing and industrial distribution companies. A pricing analytics software supports B2B sales teams by providing accurate pricing prediction. Being online is nowadays not sufficient.

B2B 40

B2B Management Manufacturing Software 40

ACT

MAY 30, 2023

In fact, Fidelity Investments said that remote working reduced their emissions by 87 percent in 2020. To go paperless , you should try to digitize as many processes as possible. Using digital tools like Act! What’s more, it streamlines communication with your customers and within the team.

Energy and Utilities 52

Energy and Utilities Small Business Remote Working Transportation 52

Apptivo

OCTOBER 21, 2021

billion in 2020 , showing a growth rate of 10.1%. Fundamentally, CRM software is a program that helps company sales teams, customer service teams, and marketing teams achieve three functions. A cornerstone of any digital tool is its ability to automate repetitive tasks. ERP Software — Gather sales and accounting data.

CRM 98

CRM Healthcare Digital Transformation Software 98

SuperOffice

MAY 16, 2021

As our lives become increasing ly digital , both the way businesses provide customer support and what customers expect from brands have changed. The solution is digital. digital customer engagement solutions. For example, is there a service issue with your software? So, what kind of service do customer s want these days?

CRM 129

CRM Digitalization Customer Experience Digital Transformation 129

Planview

OCTOBER 11, 2022

Digitally enhanced experiences and advancements in high-speed networking technologies are hitting the medical industry at the right time. Connected medical devices had been increasing for years, but the pandemic accelerated the adoption of digital healthcare solutions for both patients and providers. billion in 2021 to $187.60

Supply Chain 52

Supply Chain Cybersecurity Healthcare Innovation 52

SmartKarrot

SEPTEMBER 18, 2020

Additionally, the company makes eBooks, mobile applications and digital curricula. With 31 million monthly users, the platform makes communicating school-related deadlines and objectives simpler. Through Rosetta Stone’s software and web services, students can gain proficiency in 30 languages, including English. BeRecruited.

e-Learning 21

e-Learning Healthcare Manufacturing Digitalization 21

Zendesk

FEBRUARY 16, 2021

Last year changed consumer behaviors and sped up businesses’ transition into a digital-first world. Stuck at home, consumers increasingly turned to online solutions—think: digital banking, on-demand food and grocery delivery apps, online shopping, telehealth, and more. Businesses had to up their game. Media and Entertainment.

Supply Chain 76

Supply Chain Financial Services Healthcare Manufacturing 76

QYMATIX

NOVEMBER 1, 2022

And all the steps are taken over by software. As in the above definition of hyper-automation, you need digital tools. For the hyper-automation process described in this article as an example, you would need two collaborative tools: An ERP (enterprise resource planning) system as a data source and AI-based sales forecasting software.

Artificial Intelligence 40

Artificial Intelligence Sales Management Management B2B 40

Showpad

MAY 7, 2021

For clear reasons, 2020 was a watershed year for sales — and business at-large. Before COVID, 52% of global respondents said traditional sales interactions were more important to customers, compared to the 48% that preferred digital sales interactions. And these digital-first strategies aren’t likely to change anytime soon.

Sales 59

Sales Digitalization Onboarding Remote Working 59

Hubspot Sales

APRIL 27, 2023

The SaaS (Software-as-a-Service) business model is one of the fastest-growing of the last decade. That's how much SaaS, as a global industry, is projected to be worth by 2026 — nearly double how much it was worth in 2020 ($158 billion). occupations. What's more, you’ll likely find plentiful job opportunities in the field.

Sales 110

Sales Account Management Communication Sales Management 110

ACT

APRIL 20, 2022

Marketing automation, on the other hand, captures and tracks every user’s digital interaction with your business so you can turn all of those data points into actionable marketing intelligence across any email, website, app, or social media platform. billion in 2020. . How do you choose the best marketing automation software ?

Marketing 52

Marketing Small Business Media Software 52

MDI Training

FEBRUARY 9, 2021

Most companies have been undergoing massive changes since the beginning of 2020. Many of them are actively trying to shape the digital transformation. His core competence is leadership in the digital transformation. The Future of Workplace Learning – Digitization Boost. Effective change communication with PCM.

Management 69

Management Digital Transformation Leadership Stakeholders 69

PandaDoc

AUGUST 17, 2020

It’s no secret that the ongoing coronavirus pandemic has caused huge shifts in digital marketing and business operations. Out of these effects, it’s the growing dependency on online communication platforms like Zoom, Teams, and Skype that has become the most prominent. Allowing Prospects to Put a Face to Your Name.

eCommerce 105

eCommerce Negotiation Decision-making Meetings 105

Insightly

AUGUST 27, 2023

This trend has given rise to the concept of “lead nurturing” through various digital channels. A 2020 study from Litmus indicates that email marketing drives whopping $36 for every $1 spent. The best email drip campaign software will allow you to add in all of these types of flows. billion email users worldwide.

Marketing 52

Marketing Digitalization Decision-making CRM 52

PandaDoc

FEBRUARY 28, 2023

Their primary duties include: Analyzing the performance of a legal department Expanding the use of legal technology and automation tools Building and using metrics Improving internal communication The role of legal operations has constantly been changing in recent decades. See also: How to create effective document templates 5.

Government 52

Government Negotiation Software Software 52

Insightly

MAY 25, 2021

In March 2020, Pew Research reported that only 7% of civilian workers in the United States have access to a flexible workplace. Bureau of Labor Statistics in September 2020, 64% of Americans are now working at home. Others introduced new technology to improve digital operations and meet new customer trends. The tech stack.

Finance 52

Finance CRM e-Learning Software 52

PandaDoc

AUGUST 29, 2022

Of course, this doesn’t work if you’re sending docs just by email — you should use any software that allows document tracking. This way can seriously unify your communications, shortening pauses between both parties. Some special software, however, offers the possibility of temporarily hiding all the private data sections.

Negotiation 98

Negotiation Decision-making Stakeholders e-Learning 98