Jermaine Edwards

APRIL 16, 2020

On March 1st, 2020 the world was hit with a global pandemic that literally transformed the way every business viewed themselves, their markets and their own position within them almost overnight. This is arguably a term that can be used to describe many times in history, but none more relevant than in 2020. The New Normal.

Computers and Electronics 130

Computers and Electronics Supply Chain Telecommunications Financial Services 130

Strategic Communications

JANUARY 12, 2021

There is some interesting consistency in what marketing experts are seeing in the trends and technologies likely to impact their lines of business in 2020 and 2021. The virus is accelerating digital transformation and setting the tone for texting to become the primary method of marketing and communications for 2020 and beyond,” he says.

Artificial Intelligence 59

Artificial Intelligence Marketing e-Learning Advertising 59

ACT

JANUARY 13, 2023

SMBs are adopting new and innovative tech faster. COVID-19 continues to make a huge impact on tech trends as businesses worldwide continue to adapt to hybrid work environments. By combining these with email, phone, and social media channels, SMBs can meet their customers where they are to provide better customer service.

Cybersecurity 52

Cybersecurity Small Business Artificial Intelligence Onboarding 52

Freshworks

APRIL 2, 2021

As a long-time Freshworks client , they implemented several different Freshdesk features to enhance their customer-centric approach during 2020 and 21 with the aim of deepening engagement and strengthening their customer relationships. Despite BrewDog’s impressive track record with customer care, 2020 was an entirely different beast.

Shareholders 52

Shareholders B2C Remote Working Customer Experience 52

SalesGlobe

MARCH 2, 2022

Ah, the love hate relationship with remote work. Mark Donnolo Now, I’ve always loved to work. So I’ve never had a hate relationship with work unless it was that at sailboat factory that I used to work for when I was a teenager. Mark Donnolo Yeah, you know, I’ve always loved work, Michelle.

Remote Working 52

Remote Working Sales Innovation e-Learning 52

Hubspot Sales

DECEMBER 16, 2020

Ask any salesperson if they’ve had a tough 2020, and you’ll get a resounding “ Yes.”. I interviewed seven sales leaders from across the country to better understand how they overcame the challenges of 2020, what challenges they expect to encounter in 2021, and how they recommend readers combat both.

Sales 139

Sales e-Learning Remote Working Decision-making 139

SBI

SEPTEMBER 25, 2020

SAN FRANCISCO – September 24, 2020. data from the Weekly Briefing, the mentions of burnout on sales calls is up 26% since the end of Q1 , when most businesses transitioned to remote work due to the pandemic. Chorus has seen immense growth in 2019 and 2020. Chorus.ai , the No. According to Chorus.ai is the No.1

Remote Working 27

Remote Working Decision-making Customer Success Innovation 27

Red Star Kim

OCTOBER 13, 2023

They focus on marketing rather than business development.

Supply Chain 162

Supply Chain Emotional Intelligence Construction Innovation 162

Xant

APRIL 1, 2021

“Innovation distinguishes between a leader and a follower.” – Steve Jobs. Embracing innovative tech is what will distinguish the leaders in sales from the rest of the pack. Embracing innovative tech is what will distinguish the leaders in sales from the rest of the pack. Remote work is now a necessity.

Artificial Intelligence 98

Artificial Intelligence CRM Prioritization Sales 98

Insightly

JUNE 3, 2022

That’s especially true in the world of B2B sales, where deals have traditionally closed over meetings, handshakes, and other face-to-face interactions. . Performance suffers as depleted teams struggle to meet revenue goals. How do sales meetings work when my prospects work remotely?

B2B 98

B2B Value Proposition Decision-making Sales 98

Zendesk

DECEMBER 1, 2020

Digital transformation was already vital to surviving in the ever-evolving digital economy and meeting the ever-increasing customer expectations it generates. Thus, the shift to remote work resulting from COVID-19 is a driver in the direction business was already headed. “We 76 percent of customers expect personalization.

Digital Transformation 98

Digital Transformation Digitalization Customer Experience Supply Chain 98

Hubspot Sales

JULY 10, 2020

In 2020, the COVID-19 pandemic has led to the cancellation of many large gatherings – including business conferences. Firms and their reps attend these events to meet other professionals and have useful discussions. Make online meetings work for you. However, things don’t always go according to plan. Image Source.

B2B 108

B2B Sales Media Meetings 108

SmartKarrot

JULY 6, 2020

According to Crunchbase , there are more than 15,000 SaaS companies in the world, as of June 2020. The latest research indicates that more than 80% of mobile startups will start using SaaS solutions by 2020. In fact, Zoom reported revenue of more than $328 million in the first quarter of 2020. COVID-19 Pandemic .

Internet 10

Internet Remote Working Artificial Intelligence Software 10

Account Management Skills

JUNE 29, 2021

So one of the big reasons I’ve invited Simon and Carey on is that they’ve developed recently a really insightful report about their findings, having worked with clients over the last couple of years. So in 2020 and 2021. And by third quarter in 2020, that number had risen to 76%. And this obviously spans COVID.

Account Management 40

Account Management Meetings Onboarding Client Relationships 40

SmartKarrot

SEPTEMBER 24, 2021

The most successful B2B marketers post-COVID will try new and innovative things during the pandemic. Take Maximum Advantage of the Remote Working and Remote Learning Trend. One of the major effects of the COVID-19 pandemic was that it accelerated the move towards remote learning. Image Source. Final Words.

Customer Experience 11

Customer Experience B2B Supply Chain eCommerce 11

SalesGlobe

NOVEMBER 15, 2022

We’ll probably be drawing upon some content from that today, but also some books around problem solving for sales like the Innovative Sale and the book called Quotas! But then we started to see a real growth of inside sales in B2B and that center of excellence where people work together in teams. Mark Donnolo. Michelle Seger.

Sales 52

Sales Value Proposition Retail Acquisition 52