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Make 2023 the Year of Profitable Service

Planview

For professional services, this means your revenue number will go up, but you’ll be stretching your resources and adjusting business models to scale operations while maintaining profitability. In this blog, I will discuss three strategies that professional services executives must consider to ensure profitable growth in 2023.

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How to Prioritize Your Life

Liston Witherill

Prioritizing What I Don't Like After undergrad I went straight to grad school to study environmental science and management at UC Santa Barbara. I didn't want to work for the government or a non-profit, and most well-paid environmental professionals at the time worked in the oil or other extraction industries.

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The Future of SAM – Revisited

Strategic Account Management Association

This blog post is based on a keynote presentation from the 2021 SAMA Annual Conference. Prioritize learning development capabilities within your organization. Kahn recommends that “by providing the optimum value that the customer expects, you can generate a very profitable business.”. #3 The future is now. Become market makers.

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How to prioritize your CX budget

Zendesk

70 percent anticipate having more budget to invest in CX technology in 2021. 50 percent anticipate having more budget to invest in CX technology in 2021. 2021 looks brighter: 54 percent of manufacturing companies anticipate having more budget to invest in CX technology. How should retailers invest in CX?

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Customer service definition, skills, and important principles for 2021

Zendesk

And the surge to online has put the spotlight on customer service, with half of customers surveyed in our 2021 Trends Report reporting that CX is more important to them now compared to a year ago. Learn the top customer service skills for 2021 in our blog post. What are the 3 elements of customer service? The rise of messaging.

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Affordable Housing Plans in Local Government: Example Plans, Performance Measures, and Dashboards

Envisio

In Canada, the statistics are similarly striking; 2021 census data indicated that millions of homes in Canada are facing issues such as damage, overcrowding, or unaffordability for their residents. Prioritizing fair housing: Promoting establishment of “missing middle” housing, workforce related housing, and community housing.

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Top 7 enterprise software companies to adopt in 2021

PandaDoc

The top enterprise software companies test their products, add design features that prioritize collaboration, and often include easy customization options so each customer can get the services they need. Customers of Atlassian have included organizations like NASA, the Daily Telegraph, and the non-profit Code.org.