Remove customer-service-trends
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Customer Service Trends for 2022 and Beyond

Groove HQ

Find out the latest trends taking the customer service world by storm. The post Customer Service Trends for 2022 and Beyond appeared first on Groove Blog.

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The 14 Best Blogs for Small Business Owners

CMOE

There is no shortage of small business blogs out there. The CMOE team is attempting to make the process easier by highlighting the 14 best blogs for small business owners. We encourage you to carve out time to gain valuable insights from these blogs: 1. The blog offers numerous articles on each of those topics.

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Blogging Best Practices

Strategic Communications

A business contact of mine asked me recently about my thoughts on the value of blogs for generating revenue and the opportunity that may exist for writers to generate content for blogs. Personally, I think the whole field of blogging is still a work-in-progress for many. Blogging Best Practices.

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Trend Watch: How AI Will Fundamentally Change Customer Service in 2024

Customer Think

Business leaders with customer-centric mindsets are – and should be – more than familiar with the customer service and sales benefits being promised by AI – in all of its forms.

Sales 60
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How to Measure the ROI of Your Sales Enablement Program

Mike Kunkle

This is a complex topic that is beyond the scope of one blog post, but I will do my best to provide a solid kickstart for you and offer what I hope will be some helpful perspective and good resources to continue to pursue. In this post, I will offer advice about how to measure the ROI of your sales enablement program.

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What is Buying Intent?

Upland

Buying intent , also known as purchase intent, refers to the likelihood and inclination of a potential customer to make a purchasing decision. It drives individuals and organizations to explore, evaluate, and invest in a product or service. It helps you effectively engage and convert your audience into loyal customers.

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No More Sales Emails – (How to Get Started with Blog-Form Emails)

Sales Outcomes

Shifting from Sales Emails to Blog-Form Emails: B2B Sales-Centric Emails are Dead. Shift to Blog-Form Emails. How to Get Started with Blog-Form Emails. Most salespeople recognize that sales success increases with a meaningful initial conversation with a customer or prospect. SHIFT TO BLOG-FORM EMAILS.