Character Matters: Learn How to Become a Better SAM
Strategic Account Management Association
JUNE 1, 2021
Kiel’s findings show that there is often a disconnect between a senior leader’s “character score” (or intent) and his or her “reputation score” (how others perceive the leader’s character). To assess their character, the best leaders regularly seek out feedback. This avoids receiving feedback that is too late or too painful.
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