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Applications Of Artificial Intelligence In Manufacturing Industry

Customer Think

Artificial Intelligence (AI) is transforming the manufacturing industry, leading it to a new era of innovation and efficiency. By leveraging artificial intelligence, manufacturers are optimizing their operations, enhancing supply chains, and overcoming challenges. enables manufacturers to refine production […]

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Servitization 101 – How servitization can strengthen your relationship with your key accounts

Strategic Account Management Association

So, for example, instead of manufacturing and selling a machine tool and ending the transactional customer relationship there, a business instead might produce and sell the machine tool as part of delivering a contracted support and maintenance service. Servitization: a practical example. Cell +1 314 229 3360. www.advancedservicesgroup.co.uk.

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How the Customer Experience is Shifting in Manufacturing

Customer Think

Manufacturers can serve as a valuable resource to their customers by implementing digital strategies. Photo by Unsplash, CC0 1.0 It makes doing business simpler, which is another excellent growth strategy. Customer experience is at the heart of acquisition and retention, but until now seemed to be only a strategy for B2C.

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Manufacturing Sector CX: How to Go from Stagnant to Standout

Customer Think

Introduction The manufacturing sector has had its CX challenges as the world came out of the pandemic with supply chain issues exacerbating the problem further. Though CX has become very important to this sector especially as branded manufacturers forward-integrate into direct business-to-consumer models, it has been stagnant at best.

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10+ Lean Blogs That You Should Be Reading

Kainexus

For a topic with so many authors, students, practitioners, and leaders, it’s probably no surprise that there are a ton of blogs about Lean - Lean manufacturing, Lean enterprise, Lean thinking, etc. It’s hard to list just ten, but I have a longer “ blogroll ” list and a separate list of Lean healthcare blogs that I maintain on my site.

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How Do I Get Manufacturing Executives to Care About CX?

Customer Think

Now, I’m turning to the related field of manufacturing. Many manufacturing companies also offer distribution, so make sure to review that post, too. Last week I spoke about how to get distribution executives to care about customer experience (CX).

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10 Ways IoT Is Enabling a New Era of End-to-End Manufacturing Monitoring & Actionable Analytics

Customer Think

Hefty interest in customization, expanding client expectations, the intricacy of the worldwide supply chain, and other numerous difficulties urge manufacturers to find reliable, new, and more creative approaches to endure in the race.