SuperOffice

JULY 5, 2022

B2B marketing is simple: Attract new customers and keep existing customers. Especially when they’re investing $50,000+ into a new platform. Especially when they’re investing $50,000+ into a new platform. Invest in B2B marketing technology. It happens in three stages: Speak with existing customers.

B2B 129

B2B Marketing Acquisition Media 129

Mike Kunkle

NOVEMBER 26, 2022

I am exceptionally pleased and excited to announce that Felix Krueger of FFWD and I launched The Building Blocks of Sales Enablement Learning Experience on November 25, 2022. Here is what Felix had to say when we launched: Why Did We Create this Learning Experience? .

Sales 200

Sales Leadership Transportation Sales Training 200

Customer Think

DECEMBER 29, 2022

Is an unnecessary service because of a defect good for a customer? If you need service recovery it means you are already losing customers for not being effective and for not doing the right things in the first place. But why reach this point? This should become your motto. He should be avoiding defects.

Customer Value 121

Customer Value Manufacturing Advertising Profitability 121

MDI Training

DECEMBER 4, 2023

Click below to access our AI-generated version of this blog article! The focus is on the vision of using artificial intelligence (AI) not only to become the most attractive employer in the industry but also to revolutionize the employee experience. At the same time, we are investing heavily in people and talent development.

Artificial Intelligence 105

Artificial Intelligence Digital Transformation Leadership Digitalization 105

Hubspot Sales

NOVEMBER 28, 2023

Brian Wittman , owner of SILT Real Estate and Investments, LLC., Poor Customer Experiences If your customer hasn’t had a top-notch experience with your brand and company throughout the customer journey, sales can be left with a more challenging task when closing a deal.

Negotiation 100

Negotiation Sales Leadership CRM 100

Brooks Group

APRIL 25, 2024

Your customer success team can be your best ally. When you have satisfied customers, they’re likely to buy from you again, refer you to others, and, over time, spend more. But the most successful sales professionals understand the value of cultivating long-term relationships with their customers.

Customer Success 52

Customer Success Supply Chain Sales Sales Training 52

Customer Think

MAY 4, 2023

Bob Passikoff of Brand Keys stated that “For Wall Street it (Brand Disappointment) was about missing expectations regarding new subscriptions and new customers. But why does Wall Street get disappointed? We understand this is not something customers want to lose, and losing it causes brand disappointment. Make it simple!

Banking 69

Banking Customer Value Retail Advertising 69

Red Star Kim

NOVEMBER 9, 2023

Book review: The Strategy Book by Max McKeown Author and book overview of The Strategy Book Author Max McKeown, with both an MBA and PhD from Warwick Business School, is a strategy and innovation coach for leading companies. Unusually, he has accolades for both customer service and human resources.

Strategic Thinking 147

Strategic Thinking Decision-making Innovation Facilitation 147

Zendesk

AUGUST 4, 2021

Because cloud computing is the norm in our distributed, digital-first world, and startups need digital-first support strategies to help them grow by gaining and retaining customers. Scaling your startup with customer service. “In So as SaaS startups grow, how can they keep the feedback loop between customers and the company close?

Software 98

Software Software Decision-making Investors 98

Insightly

DECEMBER 19, 2023

Every company needs customers to survive—whether you sell software to Fortune 500 companies, accounting services to local dental offices, or meal plan subscriptions to health-conscious consumers. That’s why customer retention is such a priority for today’s business leaders. Top 5 reasons why customers churn 1.

Acquisition 52

Acquisition Customer Experience Onboarding Value Proposition 52

Insightly

DECEMBER 19, 2023

Every company needs customers to survive—whether you sell software to Fortune 500 companies, accounting services to local dental offices, or meal plan subscriptions to health-conscious consumers. That’s why customer retention is such a priority for today’s business leaders. Top 5 reasons why customers churn 1.

Acquisition 52

Acquisition Customer Experience Onboarding Value Proposition 52

Insightly

OCTOBER 5, 2021

This is part 3 of a customer service blog series based on conversations with members of Insightly’s client services and customer success teams. Many companies talk about being “customer-centric.” In reality, too few invest the time and effort to provide truly customer-centric experiences.

Customer Experience 98

Customer Experience Customer Success CRM Innovation 98

Zendesk

APRIL 18, 2022

While you’re not sharing your work with a professor these days, your sales reps need to know where and how leads had first contact with your company. This knowledge cultivates a more nuanced experience for every lead, likelier conversion, and better targeted campaigns in the future. Blog articles. Why does a lead source matter?

Media 98

Media CRM B2C Energy and Utilities 98

Nutshell

JULY 22, 2020

No blog, video, or sales pitch is complete until the phrase “boost ROI” or “improve your net promoter score” is used. Keep reading to learn what the marketing flywheel is, why it’s a beneficial business methodology, and how to implement it at your organization. It’s what we do.

Marketing 119

Marketing Co-Creation Customer Experience Advertising 119

MDI Training

JULY 26, 2023

In this blog post, we’ll introduce you to two of these tools: Blended Learning , which we use at Boehringer Ingelheim and Mondi , and the Flexible Learning Nugget Journey for PORR. You can find more details about these customer stories as well as High-Impact here in our MDI whitepaper.

Digital Transformation 52

Digital Transformation e-Learning Artificial Intelligence Leadership 52

Insightly

MAY 13, 2021

It’s not a secret that having a deep understanding of your customer is crucial for marketing. We’ve talked about the value of creating an ideal customer profile. The more you learn about your customer, the better you can market to them and build lasting customer relationships. . Share customer reactions.

Customer Success 93

Customer Success Marketing Acquisition CRM 93

Hubspot Sales

JANUARY 26, 2021

I recently posted the question of “Should you start a business in uncertain times?” I recently posted the question of “Should you start a business in uncertain times?” on my Twitter and received a myriad of responses and real experiences, many of which I’ll share below. Looking back, that was a wildly uncertain time.

Decision-making 139

Decision-making Finance Investors Banking 139

Red Star Kim

JUNE 15, 2023

Key Account Management (KAM) – Research companies, use KAM technology and maintain momentum. Key Account Management (KAM) – Research companies Larger firms may have access to research and knowledge specialists. Evaluate a company in minutes with information on its financials, transaction history and employees.

Key Account Management 130

Key Account Management Account Management Management Client Relationships 130

Red Star Kim

MAY 11, 2023

This post reviews the core material covered in Managing Brands Chartered Institute of Marketing (CIM) professional qualification (Level 6 elective New CIM professional marketing qualifications – 2020 (kimtasso.com) ) and the Cambridge Marketing College’s Marketing Manager Apprenticeship – a Level 6 Qualification (kimtasso.com).

Management 130

Management Co-Creation Publishing Leadership 130

Apptivo

SEPTEMBER 20, 2023

Summary When choosing field service management software , one faces a complex decision-making process due to the unique requirements of each company and the multitude of factors to consider. It’s crucial to align the software with the company’s individual needs to maximize its utility. What is a Field Service App?

Telecommunications 52

Telecommunications Construction Decision-making Software 52

Mercuri International

SEPTEMBER 8, 2023

In November 2022, OpenAI, a San Francisco-based company specializing in artificial intelligence (AI), launched a language model called ChatGPT. That’s why Mercuri International undertook an in-depth study into all things AI. Challenges and Opportunities for B2B Marketers. The response was huge. B2B Marketing in the AI Era: What now?

Artificial Intelligence 64

Artificial Intelligence B2B Advertising Publishing 64

MDI Training

SEPTEMBER 29, 2023

In presales, I am instrumental in convincing potential customers of our data-driven solutions. In presales, I am instrumental in convincing potential customers of our data-driven solutions. I analyze their requirements and present customized solutions to meet their business needs. First of all, please introduce yourself.

Artificial Intelligence 52

Artificial Intelligence Leadership Digital Transformation Digitalization 52

Insightly

FEBRUARY 24, 2023

Companies in the solar industry face a unique combination of challenges, with all the complexities of a cutting-edge technology provider, a large-scale manufacturing firm, and a sophisticated construction company. How CRM fits into the solar tech stack There’s no shortage of technology available to support solar businesses.

CRM 52

CRM Construction Software Software 52

Apptivo

MAY 26, 2022

What is customer satisfaction? Why is customer satisfaction important? How can you measure customer satisfaction? Which type of customer satisfaction metrics to use? 3 Simple and Effective Ways to increase customer satisfaction. How much do you have to spend to attract a new customer? Introduction.

Retail 52

Retail Customer Experience Media B2C 52

Nutshell

FEBRUARY 14, 2023

Setting up your customer relationship management (CRM) software is like setting up a new computer. Once you bring it home, you can customize it by purchasing and installing the apps that you need. This blog post will discuss CRM setup basics and why setting up your CRM is important. Why is CRM setup necessary?

CRM 62

CRM Onboarding Media Software 62

MDI Training

JUNE 28, 2023

In line with the last blog post on our MDI website “ Inner Development Goals For a Better Leadership World “, this time we dedicate ourselves to the megatrend topic of individualization and the connection with the Inner Development Goals (IDGs) towards sustainable leadership. These megatrends are the central trends of our time.

Leadership 52

Leadership Digital Transformation e-Learning Digitalization 52

Jermaine Edwards

MARCH 17, 2020

How do you know what to do at the different stages in your customer relationships? This is such an important question yet most organisations have not established a clear distinctive path, identifiers and actions for effectively managing the full customer relationship journey. What is the Customer Life Cycle?

Customer Life Cycle 130

Customer Life Cycle Key Account Management Decision-making Innovation 130

SuperOffice

AUGUST 6, 2021

But, none of them are possible without one thing – repeat customers. While acquiring more and more new customers may look like a sign of growth, those are your existing customers that are the main source of your income, the foundation for your stability and the promoters of your brand. Market leadership? VALUE needs.

Digital Transformation 90

Digital Transformation Profitability Innovation Digitalization 90

PandaDoc

APRIL 3, 2023

Benefits of sales training for sales teams and their managers Sales training is beneficial for all members of a sales force, and investing in it can have many benefits and aid in establishing a culture of growth and support. There is no room for failure in today’s competitive sales landscape. Start a free trial 3.

Sales Training 98

Sales Training Management e-Learning Construction 98

Agile CRM

MARCH 14, 2022

The golden rule “customer is king” is essential for any business that wants to be successful. In today’s market, success is now determined by the customer. Most successful organizations and top companies have mastered the art of customer relations and making services relatively simple for their customers.

Software 52

Software Software Customer Experience Facilitation 52

Janek Performance Group: Account Planning

OCTOBER 25, 2023

However, according to Altify: Companies receive 60 percent of their sales revenue from existing customers. When selling to existing customers, 56 percent achieve win rates greater than 50 percent. Altify notes account planning has increased from 36 percent of companies in 2013 to 50 percent today. This includes personnel.

Account Planning 52

Account Planning Decision-making Communication B2B 52

Hubspot Sales

NOVEMBER 8, 2023

Being a sales manager is a whirlwind experience, especially for those who were once successful sales reps themselves. In this blog post, we'll explore 14 essential best practices and tips from experienced sales managers at HubSpot. Transitioning into a leadership role requires a whole new set of skills and strategies.

Sales Management 93

Sales Management Management Energy and Utilities Emotional Intelligence 93

MDI Training

AUGUST 17, 2023

In Austria, only one in 10 employees are motivated on the job and feel a strong connection to the company. They are also willing to go the “ extra mile ,” which is important in most companies. Nevertheless, we should think about how to respond to the new realities of our time.

Leadership 52

Leadership Digital Transformation Digitalization Artificial Intelligence 52

Apptivo

MAY 31, 2022

All About Customer Relations. What is customer relations? Who is responsible for customer relations in a company? Why is customer relations important? Customer relations vs Customer service. Steps to take to build lasting customer relations. 5 Tips to improve customer relations.

Communication 52

Communication Customer Experience Acquisition CRM 52

Hubspot Sales

MAY 19, 2020

Because companies get stuck. As a company grows, they may need brand-name logos on their website or brands that are well known in a particular industry/market. They’d be wise to identify and target these brand-name companies with a bespoke account strategy. But, it doesn’t have to be hard. But, it doesn’t have to be hard.

Decision-making 111

Decision-making Management Acquisition Value Proposition 111

Brooks Group

MARCH 28, 2024

Why is selling to the C-suite so critical? In smaller or mid-sized companies, the president or founder may be the highest-level decision maker. As buying processes grow more complex, it’s becoming increasingly important for sales professionals to gain access to senior executives and C-level decision makers. You get stuck in the weeds.

Decision-making 70

Decision-making Logistics Supply Chain Suppliers 70

Arpedio

MAY 23, 2023

Sales Coaching – Make Every Sales Rep a Top Performer ← Back to blog Coaching sales reps is vital! And therefore, this blog post is going to be all about sales coaching: What is it, what’s the value, and what does it take to make every sales rep a top performer. Why is Sales Coaching Important?​ Why is Sales Coaching Important?

Sales 52

Sales Account Management Stakeholders CRM 52