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Book review: Influential Internal Communication by Jenni Field

Red Star Kim

The options for fixes covers a variety of areas such as upskilling, leadership communication, consistency and commitment, culture, respect, prioritization and organizational structure. Structure to make your point. Focus on your home market (multinationals have got to make community work). Set a clear goal. Get the tone right.

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Research update on the most in-demand soft skills

Red Star Kim

And I thought its answer was pretty good: Leadership: The ability to inspire and motivate others, delegate tasks effectively, and make sound decisions under pressure will continue to be highly valued in senior leadership roles. Time spent doing a job doesn’t improve a leader’s soft skills; that requires deliberate prioritization.

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Time to Get Your Data and Tech Stack in Shape for 2019

SBI

Time to Get Your Data & Tech Stack in Shape for 2019. She provided great insight on what B2B companies are doing to assess their current capabilities and get prepared for 2019. As more marketers take ownership for driving business decisions with their market and customer data this is a growing concern.

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The Ultimate Guide to Sales Operations in 2019

Hubspot Sales

Patrick Kelly, who led Xerox’s first Sales Operations group, describes the role as “all the nasty number things that you don’t want to do but need to do to make a great sales force.”. Sales operations analyzes the data and makes decisions, and sales enablement helps roll out those decisions. ”. Sales Strategy.

Sales 100
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Diversity and Inclusion at Help Scout: 2019 Update

Help Scout

It’s been ten months since we last reported on the state of Diversity and Inclusion at Help Scout, and we’re excited to provide an update on where we stand as of April 2019. Like any good business, we also inform our decisions with data — and the data about diverse teams is undeniable. What we’ve been working on.

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The 19 Best Group Scheduling Tools in 2019

Hubspot Sales

Mixmax makes email scheduling easy. Each link has a purpose: One is to make changes to your calendar. Instead, I just send someone my booking link and say, "To make things easy, want to find a slot that works for you here?" Compatible specifically with Gmail, this platform is particularly great for those who work in sales.

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A Study in Contrasts: Companies That Go the Distance, and Those That Don’t…

Strategic Communications

Poor Business Decisions and Management: In some cases, the downfall of these brands can be attributed to poor strategic decisions and ineffective leadership. They have prioritized customer experience, responsiveness, and loyalty. Failure to Adapt to Technological Disruption: This is certainly one to pay heed to these days!