PandaDoc

SEPTEMBER 2, 2020

Want free access to 9 in-depth interviews from industry experts and data from 3,400 global marketers? We’ve reached out to influencers and compiled a list of the industry’s leading blogs below. Adaptive Business Blog. Sales Management Blog. Jbarrows Filling the Funnel Blog. Yesware Blog.

Sales Management 98

Sales Management Management Sales Publishing 98

Mike Kunkle

DECEMBER 21, 2023

Introduction I’ve published newsletters and blog posts recently about overhauls and full-fledged transformations, but today, I want to talk about some minor tweaks that can deliver significant improvements in sales force performance. ” Encourage your team to view the world through the lens of your customers. Research them.

Sales 289

Sales Decision-making Value Proposition Sales Training 289

Strategic Account Management Association

MAY 7, 2021

I was recently interviewing the head of sustainability at a global hospitality company when she told me an incredible fact: “In the past 12 months, for the first time ever, more investor funds have gone into proven sustainable companies than into non-sustainable companies.” How these changes will affect how customers buy from you.

Supply Chain 878

Supply Chain Investors Suppliers Government 878

Showpad

NOVEMBER 21, 2021

In this interview, Jaclyn provides a unique perspective on why her role is important and you can build a revenue enablement team. . This led to the development of a revenue enablement team that I currently lead, supporting all of the commercial, customer-facing teams. . So, where can I pull my customer data sources from?

Supply Chain 98

Supply Chain Healthcare Onboarding Sales 98

Showpad

NOVEMBER 28, 2021

In this interview, Leea shares with us how she’s implemented marketing automation, digital deal rooms, and digital media content to support the sales team in a hybrid sales environment. . “We But the quick shift led to a positive outcome: “We came up with some new ways to reach our customers.”. Let’s talk more about Shared Spaces.

Digitalization 98

Digitalization Sales Environment Sales Communication 98

Showpad

DECEMBER 5, 2021

In this interview, Tom shares how the partnership between marketing and sales made all the difference in rolling out a new digit al sales strategy. . “If My passion is around creating customer value—and I saw an opportunity to do this at Kaiser Permanente. . What are the ways you are thinking about digitizing the sales process?

Digitalization 98

Digitalization B2B Sales Customer Value 98

Hubspot Sales

MARCH 16, 2023

They have to find sales opportunities, negotiate with customers, track multiple customers, and work to deliver on relevant KPIs every day. So when interviewing to fill that position, you should expect questions to be just as thorough. Your interviewer will be asking questions that encompass all these responsibilities and more.

Negotiation 99

Negotiation Prioritization Media CRM 99

MDI Training

DECEMBER 4, 2023

Click below to access our AI-generated version of this blog article! Interface Between Person and Machine The interview highlights not only the technological aspects but also the ethical and data protection-compliant measures that UNIQA is taking in this AI-driven future. It also provides the interview documents.

Artificial Intelligence 105

Artificial Intelligence Digital Transformation Leadership Digitalization 105

Zendesk

JUNE 28, 2023

Things move fast in the world of AI, and that pace of change evokes mixed feelings for people working in customer support. While the technology shows obvious potential for helping businesses provide richer customer experiences, it also spawns concerns about the unknown. That idea has driven Zendesk’s AI offerings, she said.

Customer Experience 96

Customer Experience 96

Showpad

NOVEMBER 16, 2021

In this interview, Matt shares his perspective on how to get a business to digital faster using methods and tools that reduce print and increase customer insights in a non-traditional sales environment. . We use a lot of agents and dealers, so there is almost always a two-step distribution to the customer.

Digital Transformation 98

Digital Transformation Digitalization Marketing Sales Environment 98

Nutshell

MARCH 31, 2023

There are lots of resources out there that can help you do this, from blogs to books to podcasts to newsletters. Best blogs for sales managers Sales blogs are an excellent way to learn new sales leadership skills, brush up on your sales knowledge, and get the latest news. Keep exploring our blog for our latest posts!

Sales Management 62

Sales Management Management Sales Leadership Leadership 62

MDI Training

MARCH 29, 2024

Click below to access our AI-generated audio version: Successful Team Building for Boehringer Ingelheim RCV In the interview with our MDI trainer and partner, Anita Berger On June 29, 2023, around 85 participants gathered at the Casino Baden to participate in a team-building event for Boehringer Ingelheim RCV under the management of Csilla Ponner.

Digital Transformation 52

Digital Transformation Leadership Onboarding Artificial Intelligence 52

Zendesk

MAY 25, 2022

Susana de Sousa spent four years working on Airbnb’s Customer Experience. Putting the “customer” in customer experience, Annette Franz might be LinkedIn’s most-read CX writer. You’ll follow her for the short, simple intros to complicated concepts—but you’ll stay for the great podcasts, blogs, and books.

Customer Experience 98

Customer Experience Media Meetings Publishing 98

Account Manager Tips

FEBRUARY 28, 2021

LinkedIn recently revealed the most promising jobs and in-demand skills and three customer relationship focused roles made the Top 10 #3. Customer Success Manager #7. Customisation and personalisation to be at the heart of the customer experience. Finding out what your customers want and need. What did you learn?

Key Account Management 246

Key Account Management Account Management Management Decision-making 246

Customer Think

OCTOBER 24, 2023

A few years ago, Brian Moynihan, the CEO of Bank of America, was interviewed as he discussed their new Customer Focus initiative: prioritizing Customer Centricity over revenue by putting their customers first. Let’s take care of the customer!’ He said something like, ‘The money will come.

Banking 109

Banking Prioritization Customer Experience 109

Showpad

JUNE 6, 2022

In this interview, she shares how she and her team are adding value during virtual conversations with customers—and how they’re partnering with marketing to build curated content experiences. How do you make sure your sales teams are impacting customer conversations positively? How do we begin building advocacy in our customers?

Virtual Selling 52

Virtual Selling Decision-making Sales Digitalization 52

Groove HQ

JANUARY 30, 2019

The best advice on customer service we’ve learned in half a decade of blogging Throughout five years of blogging at Groove, we’ve written about customer service tips a lot ourselves, as well as chatted with other influencers in the industry.

105

105

Showpad

FEBRUARY 16, 2022

In this interview, Jessie shares the importance of both understanding your sales teams’ immediate needs and setting a long-term vision for your digital sales acceleration strategy. . Meet Jessie Hanna , Vice President of Sales Enablement at Stanley Black & Decker. You have to be willing to listen.

Sales 52

Sales CRM Prioritization Sales Technology 52

Mike Kunkle

MAY 30, 2023

In addition to knowingly joining a less-than-ideal environment, there are also unexpected left-turns, where the reality of the culture and environment turn out to be very different than what was forecasted during the interview process. Now, get ready for some tough love. But we’re not always going to have the luxury of ideal situations.

Decision-making 295

Decision-making Sales Training Sales Stakeholders 295

Nutshell

JANUARY 16, 2024

On top of the podcast itself, the RMR also provides a blog post with each episode, so it can still be a useful source of info even when you can’t listen to the podcast episodes. Often, the conversations between Acunzo and his various guests feel less like an interview and more like a chat with a friend.

Marketing 71

Marketing Media Digitalization B2B 71

Nutshell

JANUARY 16, 2024

On top of the podcast itself, the RMR also provides a blog post with each episode, so it can still be a useful source of info even when you can’t listen to the podcast episodes. Often, the conversations between Acunzo and his various guests feel less like an interview and more like a chat with a friend.

Marketing 71

Marketing Media Digitalization B2B 71

Strategic Communications

JANUARY 25, 2024

These could be blog posts, videos, podcasts, or infographics that have generated significant engagement or traffic. From Blog Posts to Social Media Content Blog posts (like this one) can be a great starting point for repurposing, especially via social media. A well-researched blog post can be a goldmine for social media content.

Digitalization 52

Digitalization Media Communication B2B 52

Zendesk

MAY 20, 2022

As valuable as it would be to truly know each of our customers on a personal level, that’s just not possible for most businesses. Create a buyer persona: a short description of your ideal customer, including their thoughts, emotions, and job roles. There are plenty of companies or people that you don’t want as customers.

B2C 98

B2C Software Software Construction 98

MDI Training

JANUARY 29, 2024

Click below to access our AI-generated version of this blog article! This blog post is a continuation of an interview ” AI-Enhanced Leadership: Maximizing Potential with Intelligent Tools. Click below to access our AI-generated version of this blog article!This Click here to read the first part. by Aline | 29.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Digitalization 52

SmartKarrot

FEBRUARY 12, 2021

The plethora of solutions or blogs may not be useful when it comes to gaining insight and knowledge. Here are the best insightful SaaS blogs that can help you make better decisions, solve complex issues, or understand new techniques to gain an advantage in the competitive SaaS world. The 20 Best SaaS Blogs You Must Follow.

Software 23

Software Software B2B Decision-making 23

SBI

DECEMBER 27, 2018

Top 10 SalesTech Blog Posts of 2018 . For many B2B companies, the creation, maintenance — in response to cost changes and low volume compliance — and renewal of customer specific price exceptions and agreements present an opportunity to either inadvertently give away margin or capture the fair and appropriate value of customer relationships.

Artificial Intelligence 37

Artificial Intelligence B2B Financial Services Healthcare 37

Nutshell

AUGUST 6, 2020

The list has been divided into three categories for your convenience: podcasts, YouTube channels, and blogs. Expect to hear interesting interviews with industry experts, startup founders, and product creators on this show that specializes in actionable advice its listeners can use in real-world scenarios. . Best Marketing Blogs.

Internet 90

Internet Marketing Co-Creation Media 90

SBI

AUGUST 30, 2018

This week I interview Shreesha Ramdas , Co-Founder & CEO of Strikedeck. Shreesha: Strikedeck is the most powerful and comprehensive Customer Success solution, enabling businesses to reduce churn, drive customer trust and loyalty, and maximize revenue through innovative automation and integration technologies.

Customer Success 38

Customer Success Onboarding Finance Organization 38

Showpad

DECEMBER 16, 2021

In this interview, Pedro shares the innovative ways IFF is integrating technology into the sales training and content process , from information tagging to augmented reality and AI. Learn how IFF introduces an a la carte engagement training approach that empowers salespeople to find content on-demand, to meet their customer’s needs. “Our

Value Proposition 52

Value Proposition Account Management Decision-making Digitalization 52

Janek Performance Group: Account Planning

OCTOBER 25, 2023

However, according to Altify: Companies receive 60 percent of their sales revenue from existing customers. When selling to existing customers, 56 percent achieve win rates greater than 50 percent. Your approach to one customer will not be the same as another. According to Gartner , confident customers are 2.6

Account Planning 52

Account Planning Decision-making Communication B2B 52

Zendesk

MARCH 22, 2021

In 2021, customers can check a business’s reputation just by pulling out their phones and doing a quick search. These days, 87 percent of buying decisions begin with research conducted online before the purchase is made,” says Rani Sivesind , a customer success operations manager at Zendesk. What is a customer testimonial?

Advertising 98

Advertising B2B B2C Customer Experience 98

Customer Think

FEBRUARY 28, 2024

In a next instance of these customer interviews, I had the opportunity to talk with Melissa Gordon, Executive Vice President, Enterprise Solutions at Tidal Basin about their journey with Zoho. You can watch […]

Organization 56

Organization 56

Hubspot Sales

OCTOBER 11, 2019

Caroline Forsey, a staff writer for the HubSpot Marketing Blog, says "Your marketing and sales teams need to be in tight alignment because your buyer needs to be communicated with, and sold to, wherever and whenever she wants. Read industry blogs. Why do customers choose not to buy from them? Conduct customer interviews.

Brainstorming 132

Brainstorming CRM Media Decision-making 132

Mike Kunkle

AUGUST 8, 2023

When sales, marketing, and customer success operate in isolated bubbles, opportunities for collaboration and synergy are lost. Fragmented customer experiences, misaligned strategies, increased friction for customers, and unfulfilled revenue potential. Establish customer advisory boards and sales advisory boards.

Sales 188

Sales Prioritization Innovation Leadership 188

Customer Think

NOVEMBER 14, 2022

Customer retention for a brand like Heineken may seem easy. So, B2B customer support is key to Heineken’s growth. During the podcast interview, Stephan Visser provided insight into their customer retention strategy. Beer giants wanted to improve relationships with B2B customers. So, […].

B2B 96

B2B 96

Groove HQ

FEBRUARY 27, 2019

“What does customer service mean to you?” ” is one of the most popular questions asked when interviewing support agents. The post “What Does Customer Service Mean To You?” appeared first on Groove Blog. It’s also one of the most b t-y ones.

72

72

MDI Training

JANUARY 29, 2024

Click below to access our AI-generated version of this blog article! Click below to access our AI-generated version of this blog article!This This blog post is a continuation of an interview " AI-Enhanced Leadership: Maximizing Potential with Intelligent. Click below to access our AI-generated version of this blog.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Interpersonal Skills 52