Mike Kunkle

NOVEMBER 23, 2023

This is a complex topic that is beyond the scope of one blog post, but I will do my best to provide a solid kickstart for you and offer what I hope will be some helpful perspective and good resources to continue to pursue. In this post, I will offer advice about how to measure the ROI of your sales enablement program.

Sales 258

Sales Finance Decision-making Profitability 258

Showpad

NOVEMBER 28, 2021

But the quick shift led to a positive outcome: “We came up with some new ways to reach our customers.”. Since they can’t get face-to-face time with our customers, they’ve had to change how they’re reaching out, communicating, and sharing content with them. . How do you go about planning, prioritizing and creating content?

Digitalization 98

Digitalization Sales Environment Sales Communication 98

Red Star Kim

FEBRUARY 8, 2024

Here is a summary of the sales targeting toolbox for professional services firms. And I’ve noted the highlights of the sessions by other speakers (How the BD function can be more influential, Rethinking your online strategy, Digital marketing maturity and Best practice for KAM) below.

Value Proposition 130

Value Proposition Key Account Management Digitalization Sales 130

Mike Kunkle

AUGUST 8, 2023

When sales, marketing, and customer success operate in isolated bubbles, opportunities for collaboration and synergy are lost. Fragmented customer experiences, misaligned strategies, increased friction for customers, and unfulfilled revenue potential. Establish customer advisory boards and sales advisory boards.

Sales 188

Sales Prioritization Innovation Leadership 188

Account Manager Tips

FEBRUARY 28, 2021

LinkedIn recently revealed the most promising jobs and in-demand skills and three customer relationship focused roles made the Top 10 #3. Customer Success Manager #7. Customisation and personalisation to be at the heart of the customer experience. Develop, communicate and execute your plans. Can motivate a team.

Key Account Management 246

Key Account Management Account Management Management Decision-making 246

Red Star Kim

APRIL 12, 2023

Culture shock and the never-ending “to do” list Some of the delegates described the “culture shock” they experienced as they entered a M&BD role in the professional services sector. This is a common theme when M&BD people move from another sector into professional services.

Media 130

Media Marketing B2C Stakeholders 130

Outbound Engine

APRIL 9, 2020

Look for your customers on LinkedIn, Instagram, YouTube, or other social media platforms that may not be your first thought. Speaking of spending time where you audience spends theirs, your past customers’ inboxes are exactly where you need to offer relevant information, because that’s where they spend their time.

Decision-making 52

Decision-making Media Digitalization Publishing 52

Customer Think

MAY 9, 2024

When companies plan how to design a customer service process they often go through a process called ‘customer journey mapping.’ This is where they map the entire journey that a customer goes on in their relationship with that brand.

52

52

Mike Kunkle

FEBRUARY 5, 2023

“As in other studies we’ve done, this year’s enablement study found that sales process and sales methodology adoption rates above 75% resulted in above-average gains for revenue plan attainment, quota attainment, and win rates, with a big boost at adoption rates greater than 90%.” increase in revenue plan attainment 17.1%

B2B 198

B2B Sales Decision-making Negotiation 198

Hubspot Sales

OCTOBER 10, 2023

How do you keep a customer? In 2023, thousands of businesses are retaining clients with subscription models , which drive recurring revenue and can foster long-term customer relationships. Price: HubSpot charges a percentage of each transaction, so you only pay for the service when you use it.

Software 109

Software Software Banking Value Proposition 109

Mike Kunkle

MARCH 31, 2023

Because getting these right, having them support each other, and fostering adoption and mastery, improves revenue plan attainment, individual rep quota attainment rates, and win rates. It should be aligned to the customer lifecycle and buying process, where possible. It’s been proven in multiple studies and is worth the effort.

Sales 217

Sales Interpersonal Skills Account Management Sales Training 217

Nutshell

APRIL 3, 2024

The B2B Marketer’s Toolkit collects 120+ of the best lead generation tips ever published on the Nutshell blog. Here’s a quick outline that can help you get started, but make sure to customize it to your specific needs and goals! You need to follow through on your plan and complete the action plan you identified.

Stakeholders 71

Stakeholders Digitalization Marketing Internet 71

QYMATIX

MARCH 12, 2024

According to the Federation of German Wholesale, Foreign Trade and Services (BGA), wholesale and foreign trade companies are increasingly realising the potential of using artificial intelligence. This article will look at AI-based customer and buying decision analysis. from an inventory management or ERP system).

Artificial Intelligence 52

Artificial Intelligence B2B Logistics Sales Analytics 52

Hubspot Sales

MARCH 27, 2023

You can also buy virtually anything online, including services. These services range from financial counseling to tarot readings. But, it's advantageous for businesses to sell services online, especially now, when a plethora of services can be offered virtually. How to Sell Services Online 1.

Media 125

Media e-Learning Onboarding Marketing 125

Apptivo

FEBRUARY 7, 2023

This is so because it encapsulates the complete customer experience , from first learning about your company to finally making a purchase. As consumers discover more about your products or services, leads go down the funnel starting at the top. Top of funnel: The potential customer learns about a company, product, or service.

Marketing 81

Marketing Decision-making Advertising Prioritization 81

Hubspot Sales

APRIL 25, 2023

You can ask ChatGPT to include a statistic from a certain blog link, Mendes suggests. Research Buyer Personas AI gathers customer data on a massive scale. Perform Sentiment Analysis How customers react, interact, and respond to marketing emails can provide valuable insights. Rewrite this email based on this.”

Sales 105

Sales Emotional Intelligence CRM Decision-making 105

Hubspot Sales

DECEMBER 23, 2021

A customer's revenue potential doesn't immediately end at the point of sale. If your company offers a separate product or service that can complement or enhance how the customer's initial purchase operates, cross-selling can provide an excellent opportunity to generate some extra revenue. Let's jump in. Upselling a Cheeseburger.

eCommerce 141

eCommerce Software Software Customer Success 141

Hubspot Sales

APRIL 7, 2023

In this blog post, we'll cover the following: What is a digital product? Flexibility in Fixing or Adjusting a Product or Service Should a customer have an issue with a digital product, addressing their issue could be easier than addressing problems with a physical product. How can your business sell digital products?

Digitalization 112

Digitalization Computers and Electronics Media Brainstorming 112

Nutshell

JANUARY 19, 2024

But when people buy from you, you need a way to bill people for your services and accept payments. But since most businesses prefer not to have to pay for this software, we’ll focus on the free plans. Invoice software is a type of tool used to facilitate payments between a business and its customers or clients.

Software 71

Software Software Sales Analytics Digitalization 71

Hubspot Sales

APRIL 15, 2024

But as with any other skill, some salespeople have a better grip on prospecting than others — and we, here at the HubSpot Sales Blog, want to do our part to make sure you prospect as effectively as possible. For example, they've adopted new technology or announced expansion plans. They combine determination with market Insight.

Sales 114

Sales Prioritization CRM Communication 114

Arpedio

JANUARY 9, 2024

Elevating Account Management Through Metrics and KPIs Explore ARPEDIO's Account Management Software ← Back to blog As companies strive to build lasting relationships with their clients, the need for effective Account Management strategies and tools becomes paramount. Ready to streamline your account planning? Let's talk!

Account Management 52

Account Management Management Client Relationships Account Planning 52

Arpedio

FEBRUARY 2, 2024

8 Game-Changing Benefits of Account-Based Selling Explore ARPEDIO's Account-Based Selling Platform ← Back to blog In the world of sales, where personalization is paramount, it is almost impossible to overlook the significance of Account-Based Selling (ABS). Table of Contents 1.

Account Planning 52

Account Planning Account Management Facilitation Stakeholders 52

Hubspot Sales

JANUARY 26, 2023

The Benefits of Digital Entrepreneurship How To Become a Digital Entrepreneur Digital Entrepreneurship Examples Digital businesses include ecommerce companies, blogs, social media influencer accounts, software solution development, and marketing firms. Customers now expect a digital element in every business. of total retail.

Digitalization 102

Digitalization eCommerce Finance Internet 102

Arpedio

DECEMBER 19, 2023

The vital role of Customer Success in Account Management Explore ARPEDIO's Account Management Software ← Back to blog In recent times, companies have come to realize the significance of aligning their customer success and account management strategies. Let’s dive in!

Account Management 52

Account Management Customer Success Management Artificial Intelligence 52

Arpedio

DECEMBER 19, 2023

The vital role of Customer Success in Account Management Explore ARPEDIO's Account Management Software ← Back to blog In recent times, companies have come to realize the significance of aligning their customer success and account management strategies. Let’s dive in!

Account Management 52

Account Management Communication Management Artificial Intelligence 52

QYMATIX

MARCH 12, 2024

According to the Federation of German Wholesale, Foreign Trade and Services (BGA), wholesale and foreign trade companies are increasingly realising the potential of using artificial intelligence. This article will look at AI-based customer and buying decision analysis. from an inventory management or ERP system).

Artificial Intelligence 40

Artificial Intelligence B2B Logistics Sales Analytics 40

Nutshell

JANUARY 18, 2024

And if you plan to use electronic signatures for your business, you probably want to know what the best eSignature apps are. Dropbox Sign Price: $20+ per month (free plan available) Dropbox Sign is a tool offered by—you guessed it—Dropbox. Also, while Dropbox Sign does offer a free plan, it only includes three documents per month.

Digitalization 71

Digitalization CRM Organization Management 71

Planview

JANUARY 17, 2024

However, despite the significant advancements brought about by Agile, there’s no denying that certain challenges continue to be at the forefront of ensuring optimal efficiency within tech teams, particularly in the financial services industry. Protect sensitive customer information and adhere to data protection regulations.

Financial Services 59

Financial Services Management Prioritization Facilitation 59

Arpedio

MARCH 6, 2024

Account management serves as the backbone of successful businesses, playing a pivotal role in fostering lasting relationships with clients or customers. In this blog post, we’ll delve into the intricacies of account management and explore key techniques for mastering this essential aspect of business operations.

Account Management 52

Account Management Management Prioritization Client Relationships 52

Jeffrey Gitomer

APRIL 13, 2011

Write down all the bad things that could possibly happen – and figure out a game plan to avert or deal with each one of them. Goal three things that will make the change work – Then go on an all out action plan to achieve those goals. Get Sales Blog Updates. Customer Loyalty. Share this Post. Categories.

Leadership 129

Leadership Media Sales Sales Management 129

Hubspot Sales

JANUARY 26, 2021

Another customer is on the books. Your new customer isn't responsive when you reach out, and when they do get in touch, they're throwing out demands that extend beyond the contract they signed. What does it take to make sure a customer cooperates without curveballs or pitfalls?". The contract is signed. A competitive analysis.

Meetings 127

Meetings Construction Publishing Stakeholders 127

Zendesk

JULY 26, 2023

Known for its stellar customer service and arresting location in the United Kingdom’s capital, Liberty London might at first glance seem to be immune to change—but when the Covid epidemic struck, the business shifted to a “phygital” model. The [customer] recollection will be that the business did what it said it would do.

Retail 52

Retail Digitalization Communication 52

PandaDoc

MAY 9, 2024

Qualified leads meet criteria such as having the budget or buying authority for your product or service. Businesses that work on a subscription basis may prefer average customer lifetime value (CLV) instead of average deal value. For these services, CLV paints a more accurate picture of daily expected revenue.

B2C 52

B2C Sales e-Learning Software 52

Insightly

SEPTEMBER 28, 2021

4 customer service challenges (and how to solve them). This is part 2 of a customer service blog series based on conversations with members of Insightly’s client services and customer success teams. Director Client Services at Insightly. Continuing on with my discussion with Zeke Silva, Sr.

Remote Working 98

Remote Working Prioritization Communication Stakeholders 98

Strategic Communications

NOVEMBER 3, 2022

Whether you’re writing a brochure, copy for a newspaper ad, a script for a radio announcement, or a page or blog for your web site, there are some tried and true techniques that can help you make sure that your copy gets the results you’re looking for. Think about writing copy as making a sales pitch to a customer.

Advertising 95

Advertising Decision-making Communication Digitalization 95

Hubspot Sales

OCTOBER 19, 2018

Whether you’re just getting started or are an experienced realtor looking to attract new clients, these marketing tips will help you create a successful marketing plan. Build a blog. Many consumers search the internet to investigate products and services before they buy. Build a blog. Real Estate Marketing Plan.

Marketing 145

Marketing Internet 145

Apptivo

MAY 18, 2021

Email marketing is one of the most important ways to attract customers and grow your business. It is due to the convenience of Email marketing that businesses can easily communicate with their prospects and find a way to convert them into paying customers. Collecting email addresses from everywhere.

Marketing 98

Marketing Media Software Software 98