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Ten insights on the future of SAM

Strategic Account Management Association

As conveners of the largest community in the world dedicated to strategic and key account management, one of SAMA’s foundational purposes is to help our community both adapt to what’s happening right now and prepare for what may happen next. Only by making astute observations will you uncover potential new sources of value.

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What is Buying Intent?

Upland

Buying intent , also known as purchase intent, refers to the likelihood and inclination of a potential customer to make a purchasing decision. For any company to make the most out of its products, it is important to understand and grasp the essence of buying intent. In the case of products, this may involve different vendors.

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THE 10-K FILING: THE MOST IMPORTANT DOCUMENT THAT SAMS NEVER READ

Strategic Account Management Association

They make great paperweights, but if asked about specific details, most of us might offer an uneasy grin, knowing that we have companions-in-arms, equally guilty of shirking that responsibility to read altogether. And for those of you who have heard of it, do you really understand its value? What’s ironic (tragic?)

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Pitching, differentiation and competitor analysis

Red Star Kim

Whilst there are many ways to differentiate (see below) it does imply that you will consider – from the client’s perspective – how your firm’s offering or value proposition is different from the competitors. It suggests the three legs of a value proposition are that it must resonate, differentiate and substantiate.

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Stakeholders and Key Players: How Do They Think?

Upland

In the first blog in the series we outlined what a Relationship Map was and how to gain buy in. Once you have determined ‘Who matters?’’ by assessing their Level of Influence, you next want to get a sense of the individual. Before you can change someone’s mind, you have to look inside it. How Do They Think?

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Why are questions so important? (Questioning skills)

Red Star Kim

In this post I explore different types of questions and how they can be used in various business scenarios. Mahatma Ghandhi is attributed as saying “If you don’t ask, you don’t get”. Mahatma Ghandhi is attributed as saying “If you don’t ask, you don’t get”. You push when you tell people – you are using your energy.

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Book review: Sales Mind – 48 tools to help you sell by Helen Kensett

Red Star Kim

I’ve reviewed several books on selling (see the list below) and this one is different as, rather than focusing on the stages in the sales process, it provides pragmatic tips to help. Whilst not specific to the professions, I like the book and really value some of the practical ideas and exercises it includes.