Freshworks

JANUARY 25, 2021

However, people are still feeling quite anxious and worried about their future, so ensuring that customers are treated with empathy will be critical to meeting their needs. In 2020, we saw digital transformation happened at breakneck speed. Accelerating Digital Transformation. Your customers want things to be.

Customer Experience 98

Customer Experience Digital Transformation Digitalization Publishing 98

Flevy

MARCH 17, 2024

It involves transforming ideas and market needs into products that can compete effectively in the marketplace. NPD is central to organizations looking to maintain or establish a competitive edge, enabling them to capitalize on emerging opportunities and meet evolving customer demands.

Management 52

Management Digital Transformation Innovation Prioritization 52

Strategic Account Management Association

FEBRUARY 3, 2022

By Richard Scheig, Chief Revenue Officer, Upland Software. The view from where I sit as Upland Software’s Chief Revenue Officer is a profoundly interesting one. Research from Gartner suggests that only 28 percent of sales leaders say we’re meeting our cross-selling and up-selling growth targets.

Account Planning 400

Account Planning Supply Chain Prioritization Digital Transformation 400

MDI Training

NOVEMBER 14, 2023

Answer from Gunther Fürstberger: Artificial intelligence has had a permanent place at the table in our leadership meetings since July 2023. About 1 day before our weekly 50-minute leadership meeting, I look at the agenda and select 1 topic, for which I usually create a ChatGPT4 prompt. How can AI contribute to corporate management?

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

Planview

SEPTEMBER 12, 2023

AI is further accelerating the pace of disruption and widening the gap between digital leaders and laggards. The past decade of digital transformation has made it clear how difficult innovating at speed can be for organizations mired in legacy systems, technical debt, and disconnected decision making.

Decision-making 72

Decision-making Digital Transformation Innovation Digitalization 72

SBI Growth

JULY 23, 2020

You’ve likely built your selling career on face-to-face sales pitches and the always productive dinner meeting. As a sales leader, you understand better than most the power of face to face interaction. You’ve set your team’s strategy for the year.

Meetings 102

Meetings Sales Digital Transformation Software 102

Planview

MAY 3, 2023

With many years of experience in working with enterprise customers to unlock transformational value , Blumhorst and Derbyshire have decades of experience driving digital transformation through Project Portfolio Management (PPM) and Professional Services Automation (PSA) across industries and companies.

Digital Transformation 52

Digital Transformation Future of Work Decision-making Stakeholders 52

Planview

JUNE 23, 2022

Planview PSA Software streamlines connected services systems and delivery for your organization. Disconnected services, systems, data, and people make it harder for services organizations and leaders to meet their goals. What do organizations need to do to embrace the next phase of digital transformation?

Digital Transformation 52

Digital Transformation Digitalization Decision-making Leadership 52

Sales Outcomes

APRIL 5, 2022

Conference attendance is a blur of activity — flights, multiple days of networking, tackling an overflowing email inbox when you return, and back-to-back virtual meetings that you postponed during the conference. Most of us meet a broad set of contacts at conferences that aren’t prospective customers. Get Organized.

Telecommunications 97

Telecommunications Digital Transformation B2B Meetings 97

Flevy

MARCH 21, 2024

Intellectual Property Strategy Case Studies and Success Stories Enhancing Monetization through IP Licensing Revenue Growth A leading software company sought to enhance the monetization of its extensive IP portfolio. KPIs and Digital Transformation. All organizations are undergoing Digital Transformations.

Management 52

Management Digital Transformation Innovation Negotiation 52

ACT

MARCH 11, 2024

But, with digital transformation becoming the norm for businesses across all industries, notes and spreadsheets are no longer the right fit for managing customer relationships and meeting your business needs. But improved revenue isn’t the only reason why you should use CRM software instead of Excel. For instance, Act!

CRM 52

CRM Small Business Decision-making Software 52

SalesPop

APRIL 9, 2021

Digital transformation is definitely accelerating across industries, according to Mulesoft Research’s 2021 Connectivity Benchmark Report. Of these, 77 percent say that failure to transform will impact revenue. Of these, 77 percent say that failure to transform will impact revenue.

Account Management 97

Account Management Management Digital Transformation Banking 97

QYMATIX

DECEMBER 4, 2023

. • Manufacturers are increasingly recognising and embracing the appeal of digital channels to end customers. They are developing a better understanding of their customers through digitally captured customer and usage data. They can identify and meet their needs at an early stage – without another intermediary.

B2B 40

B2B Artificial Intelligence Sales Analytics Manufacturing 40

DemandFarm

MAY 25, 2023

Thank you for meeting with me last week. After: Brendon logs into his company’s Org Chart software. For those of you who haven’t guessed, the right answer is digital transformation. Building a Digital Mindset Digital transformation is the integration of digital technology into various aspects of an organization.

Account Management 52

Account Management Digitalization Key Account Management Digital Transformation 52

Insightly

DECEMBER 23, 2021

A CRM solution is an essential part of your company’s digital transformation. Do you use the same CRM software for all front-end operations? . Because your CRM software will affect a wide array of stakeholders, you need a cross-functional needs assessment team. And finally, answer these critical questions: .

CRM 90

CRM Software Software Facilitation 90

Showpad

JANUARY 8, 2021

Whether we like it or not, the digital transformation is progressing in a fast-pacing manner, and many organizations around the globe prepare themselves for a digital and remote 2021. You may be thinking, “We run all our meetings online and provide almost every enablement service in a digital way.

Virtual Selling 144

Virtual Selling Finance Digitalization Digital Transformation 144

PandaDoc

MAY 28, 2024

Tools like CRM and document workflow management software are key to a seamless transition to consulting sales. Consultative sales, by definition, is a selling strategy that focuses on meeting customer needs. Giving prospects the chance to speak ensures you meet their needs and give them what they want. They share what they know.

Sales 52

Sales e-Learning Healthcare Software 52

Showpad

MARCH 11, 2020

And as the Chief Customer Officer, I am more envirgorated than ever to partner with our customers to become best-in-class in sales enablement and digital transformation. Peter Mertens from Sprout Social, a social media management software solution. 2019 Best Workplace.

Digital Transformation 64

Digital Transformation Transportation Manufacturing Digitalization 64

Apptivo

OCTOBER 21, 2021

Fundamentally, CRM software is a program that helps company sales teams, customer service teams, and marketing teams achieve three functions. Consider including sales metrics reports from your CRM platform in a weekly staff meeting and annual or semi-annual strategic planning. ERP Software — Gather sales and accounting data.

CRM 98

CRM Healthcare Digital Transformation Software 98

Hubspot Sales

JULY 15, 2020

Digital transformation and a shifting sales landscape are driving both general interest in and a pronounced need for salespeople that might not physically interface with prospects. B2B inside sales could just as easily be referred to as "digital" sales. The practice is usually highly structured.

B2B 83

B2B Construction Digital Transformation Sales 83

QYMATIX

OCTOBER 19, 2021

Key Account Managers can now call clients in seconds – even to meet them virtually thanks to video and webinars. Meetings face to face are becoming a rare commodity. If you forgot to bring to any important material your meeting, you probably have direct access to it via Cloud and can show it to the customer from there.

Artificial Intelligence 98

Artificial Intelligence B2B Computers and Electronics Internet 98

MDI Training

FEBRUARY 9, 2021

Many of them are actively trying to shape the digital transformation. His core competence is leadership in the digital transformation. Every company can decide to add or omit certain areas of transformation. In terms of transparency, organisations should make the transformation navi visible to all employees.

Management 69

Management Digital Transformation Leadership Stakeholders 69

Planview

AUGUST 16, 2022

For example, different hypothetical scenarios can be run to verify that current resource capacity across multiple regions or organizations will meet anticipated demand — and if this is not the case, then the recruiting pipeline can be restarted or accelerated accordingly.

Organization 52

Organization Digital Transformation Profitability Customer Experience 52

Openview

FEBRUARY 13, 2018

“I think it’s really unusual, and that’s why we’re really selling more enterprise software than Oracle or SAP.” And we have a steady drumbeat of CEOs who are coming to us to talk about: What does digital transformation mean in my industry? What is your point of view? What is disruption?

Digital Transformation 70

Digital Transformation Artificial Intelligence Digitalization Leadership 70

Zendesk

MAY 3, 2021

This set a huge precedent for retailers globally, many asking themselves for the first time how to make the most of their digital presence. That is where Zendesk can not only meet this new demand but do so while exceeding customer expectations, turning detractors into advocates, and increasing retention. Technology & Software.

Prioritization 52

Prioritization Healthcare Manufacturing Retail 52

Red Star Kim

JUNE 27, 2023

25% No budget for research/external agencies 19% Lack of resources in marketing/BD 19% Lack of fee-earner buy-in/engagement 13% Perception of marketing/BD 6% Insufficient data and information 6% Everyone prefers to do their own thing 6% Fee-earners won’t work together/stick at things 6% Other (Fee-earners take control of the process and don’t always (..)

Leadership 130

Leadership Management Stakeholders Communication 130

Apptivo

MAY 14, 2021

In this Apptivo blog, you’ll be getting to know how to plan a proper post-pandemic channel strategy with the best CRM system & CRM tools in a cloud business management software suite. Global businesses have been conscious about shifting their marketing channels online while managing their digital transformation in a very careful manner.

CRM 71

CRM Digital Transformation Digitalization eCommerce 71

SuperOffice

AUGUST 6, 2021

And if you fail to meet these expectations, 72% will take their business elsewhere without giving it another thought. The only way to stand out is to be relevant and appeal to the right audience by meeting their expectations. By far the easiest way to meet customers’ needs and expectations is to simply ask them!

Digital Transformation 90

Digital Transformation Profitability Innovation Digitalization 90

Strategic Planning and Management Insights

MARCH 6, 2023

Whether it's through spreadsheets, software, or a whiteboard, it's important that everyone on the team is using the same method and frequency for tracking. With software, it's easier to see where you stand in meeting or exceeding goals and where adjustments need to be made to maximize what's working and address areas of weakness.

Management 98

Management Decision-making Facilitation Software 98

MDI Training

MARCH 22, 2022

We all understand by now that a strong Internet as well as good software are among the basics of hybrid implementation. Virtual reality, 3D meetings or Microsoft Mesh, among others, are currently being tested to make virtual get-togethers even more exciting later. Sure, this is nothing new. With the Pandemic. by Aline | 11.

Leadership 98

Leadership e-Learning Digitalization Digital Transformation 98

DemandFarm

MAY 22, 2023

Meet Anna, a diligent Sales Manager at Brilliant Solutions , a thriving software company specializing in cutting-edge automation tools. They set measurable goals for their team, ensuring that the company meets its financial objectives. Is a key account manager the same as a sales manager?

Key Account Management 52

Key Account Management Account Management Digitalization Sales Management 52

Zendesk

JANUARY 17, 2023

However, the older ecommerce back-end setups weren’t designed to support this expanded “digital shelf.” As ecommerce spreads across multiple platforms, retailers looking to re-energize their businesses can leverage new technologies to help them stand out in the crowded digital marketplace and drive bottom-line growth.

eCommerce 52

eCommerce Retail Digital Transformation Digitalization 52

QYMATIX

OCTOBER 19, 2021

Key Account Managers can now call clients in seconds – even to meet them virtually thanks to video and webinars. Meetings face to face are becoming a rare commodity. If you forgot to bring to any important material your meeting, you probably have direct access to it via Cloud and can show it to the customer from there.

Artificial Intelligence 72

Artificial Intelligence B2B Computers and Electronics Internet 72

SBI

SEPTEMBER 18, 2018

With sophisticated, AI-driven features and automation that supports each phase of the buying process, the Bigtincan Hub makes it easier for sales reps to leverage customer data, interaction history and existing organizational content to fuel meeting preparation, ensure more productive customer interactions and prioritize deals more efficiently.

Digital Transformation 53

Digital Transformation Energy and Utilities Onboarding Retail 53

Insightly

JULY 25, 2023

With an ICP, marketers can tailor programs to better meet these needs. Having this data is often more important for tech or software companies to identify common “marker” software that might indicate they also have a need for your product. Why use an ideal customer profile?

Manufacturing 52

Manufacturing B2C Decision-making B2B 52

Showpad

OCTOBER 1, 2020

Yet as the software landscape expands and evolves, it can become a challenge to find the right technology for your organization. Before you invest in new solutions, it’s crucial to know which are the most essential types of digital selling tools that drive efficient sales operations. Transcription and recording software.

Digitalization 52

Digitalization Onboarding CRM Procurement 52

Planview

MAY 23, 2022

Professional services , unlike managed services, are typically offered on-demand or project based, offering a wide range of services including digital transformation, business strategy, management consulting, data architecture & visualization, UX/UI design and more. What Are Professional Services?

Management 52

Management Cybersecurity Profitability Digital Transformation 52