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What is Insurance Technology and how can insurers benefit from it?

Customer Think

Thanks to insurtech, a portmanteau of the terms insurance and technology, insurance businesses of today can enjoy a host of benefits. As insurance technology redefining business paradigms and disrupting nearly all segments of the industry and its growth shows no sign of slowing down, a number of insurtech companies […].

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How digital transformation impacts the insurance industry?

Customer Think

The insurance industry is no exception. The digital transformation of the insurance industry – powered by emerging technologies such as artificial […]. Digital transformation has transformed countless businesses – from manufacturing and retail to hospitality and healthcare.

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The (in)convenient truth about insurance claims

Customer Think

The insurance sector is notoriously low touch. Customers tend to only hear from their insurer once or twice each year, and these are usua. There are arguably only four key customer journeys: taking out a policy, renewal, making a claim and cancellation.

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Busting 5 Common Myths Surrounding Insurance Software Implementation

Customer Think

Insurance software integrates and streamlines disparate business systems and creates a unified view of policies, processes, and customers. A number of insurance agencies across the globe are already enjoying the benefits of insurance management software. Below are five common insurance […].

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Common Challenges to Resolve with Insurance Broker Software

Customer Think

As the insurance industry is undergoing a massive transformation, the process of selling is also evolving. Factors such as heavy competition, ever-changing customer behavior, and technological evolution mean that insurance brokers are now faced with a bouquet of challenges.

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Cloud Computing: The Role it Plays in Insurance Sector

Customer Think

Cloud Computing as a concept has had a huge impact across all the sectors with improving the business processes, offering production dynamics, and strengthening the relationship with customers, users, employees, and suppliers.

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Top Reasons Why InsurTech Companies are Making Waves in the Industry

Customer Think

The emergence of new technologies in the insurance industry has had an uplifting effect on business. From claims processing to lead conversions, insurtech – the interfection of insurance and technology- has overhauled the traditional processes and legacy systems and transformed the lives of insurers for good.

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