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Getting personal: How AI will help businesses understand customers better

Zendesk

Things move fast in the world of AI, and that pace of change evokes mixed feelings for people working in customer support. In this episode, Zendesk’s Cristina Fonseca , vice president of product, chats with host Nicole Saunders about the challenges and opportunities AI presents. That idea has driven Zendesk’s AI offerings, she said.

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A Guide to Sales Enablement AI 

Upland

ChatGPT and dozens of other artificial intelligence (AI) products have made a big splash for AI a bit of a novelty recently, dominating the conversation around productivity and efficiency in the B2B world. Its many evolutions and the powerful AI of today make it an irresistible tool to many. Many writers use AI to spark ideas.

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The 14 Best Blogs for Small Business Owners

CMOE

There is no shortage of small business blogs out there. The CMOE team is attempting to make the process easier by highlighting the 14 best blogs for small business owners. We encourage you to carve out time to gain valuable insights from these blogs: 1. The blog offers numerous articles on each of those topics.

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Predictive Analytics Blog – The Best of 2022

QYMATIX

The year is coming to an end, and with that, we present you in this post our five most successful blog articles from 2022. ” With these five posts from our Predictive Sales Analytics blog, we ring in a restful and reflective holiday season and we also want to say THANK YOU. This article is a personal one.

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Pros & Cons of AI Email in Sales [+Tools to Consider]

Hubspot Sales

Since December 2022, interest in the search term “AI tools” has skyrocketed by 292% in the U.S. Now Google, HubSpot , and Microsoft are racing to develop their own versions of AI chat tools to compete with ChatGPT. Here's the burning question: Does AI have a place in sales, and how does it affect our current sales processes?

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The Five Health Care Trends Every SAM Needs to Know

Strategic Account Management Association

What’s more, payers – both public and private – are expanding coverage for these services while employers are encouraging, if not mandating, that employees get care in the lowest-acuity setting possible. We’re still a ways away from the “doctor robot” or “Big Brother” figure that many imagine when they think about AI in health care.

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5 Predictions on the Future of Sales [Data & Expert Insights from Bardeen, Aircall, and HubSpot]

Hubspot Sales

Here, I spoke to sales leaders at Bardeen.ai , Aircall , and HubSpot to get their top predictions for the future of sales. AI will level out the playing field. 53% of sales reps say AI has made it easier to compete with other businesses in their industry. Publish case studies on a blog. Let's dive in.