Mike Kunkle

AUGUST 8, 2023

When sales, marketing, and customer success operate in isolated bubbles, opportunities for collaboration and synergy are lost. Fragmented customer experiences, misaligned strategies, increased friction for customers, and unfulfilled revenue potential. However, achieving the highest levels of growth remains a challenge for many.

Sales 188

Sales Prioritization Innovation Leadership 188

Showpad

MAY 12, 2022

They designed new industry research methods that include both customers and sales reps. Here’s how they did it. When I signed my contract, our manager said, ‘Nathalie, you won’t be able to start because it’s crucial that you’re able to travel to meet your colleague,’” recalls Nathalie Vervaet.

Telecommunications 98

Telecommunications Manufacturing Value Proposition Sales 98

Showpad

DECEMBER 5, 2021

In this interview, Tom shares how the partnership between marketing and sales made all the difference in rolling out a new digit al sales strategy. . “If What works is finding out how your story can become a part of theirs , so they see you in their solution and can imagine what it would be like having you as a business partner.”. “If

Digitalization 98

Digitalization B2B Sales Customer Value 98

Mike Kunkle

AUGUST 30, 2023

Enablement professionals don’t market, they don’t sell, and we don’t directly manage front-line sellers nor sales managers. Enablement professionals don’t market, they don’t sell, and we don’t directly manage front-line sellers nor sales managers. It’s a classic case of influence without authority.

Leadership 262

Leadership Stakeholders Decision-making Sales Training 262

Showpad

NOVEMBER 28, 2021

Meet Leea Huffine, Creative Marketing and Communications Manager at Atlas Copco. In this interview, Leea shares with us how she’s implemented marketing automation, digital deal rooms, and digital media content to support the sales team in a hybrid sales environment. . “We What’s your role and how has it changed over the last year?

Digitalization 98

Digitalization Sales Environment Sales Communication 98

Customer Think

DECEMBER 29, 2022

My comments on Service Recovery as Your Superpower. So often I hear having a service and doing a great service recovery is good for you. Is an unnecessary service because of a defect good for a customer? If you reach this point, you do need service recovery. How can you prevent reaching this point?

Customer Value 121

Customer Value Manufacturing Advertising Profitability 121

Red Star Kim

NOVEMBER 9, 2023

Unusually, he has accolades for both customer service and human resources. The examples are mostly products so it’s not ideal for professional services. The examples are mostly products so it’s not ideal for professional services. I wish I’d had access to such a book when I studied for my MBA.

Strategic Thinking 147

Strategic Thinking Decision-making Innovation Facilitation 147

Mike Kunkle

FEBRUARY 5, 2023

Worse, recently, I’ve read an increasing number of articles and posts about how buying has become so convoluted and non-linear, that given that and a buyers’ market, sales process just doesn’t matter anymore. ” ~ CSO Insights 2019 Sales Enablement Report (p. increase in organizational revenue plan attainment 31.8%

B2B 198

B2B Sales Decision-making Negotiation 198

Account Manager Tips

SEPTEMBER 15, 2022

And when they are wrong, for the sake of peace and customer retention, we say sorry. Why key account managers need a personal brand I've been collecting job descriptions for years. I have to say, I was surprised when I stumbled across a couple that expected key account managers to be thought leaders. Table of Contents.

Key Account Management 130

Key Account Management Account Management Media Publishing 130

PandaDoc

MAY 7, 2024

An effective lead management process is one of the most critical factors driving sales through your funnel. When you capture the attention of a potential customer, this is the moment a lead is born. However, how that lead plays out, whether that person becomes a paying customer or client, is another matter.

Management 52

Management Software Software Advertising 52

Hubspot Sales

APRIL 15, 2024

But as with any other skill, some salespeople have a better grip on prospecting than others — and we, here at the HubSpot Sales Blog, want to do our part to make sure you prospect as effectively as possible. They have tools that check themselves if they become overly stuck on the ground or unmoored in unrealistic expectations.

Sales 114

Sales Prioritization CRM Communication 114

Account Manager Tips

SEPTEMBER 7, 2022

More and more companies expect their key account managers to be thought leaders. Here's how. Why key account managers need a personal brand I've been collecting job descriptions for years. I was a little startled to find key account managers are now expected to be thought leaders. How much more visible could I get.

Key Account Management 130

Key Account Management Account Management Management Media 130

Apptivo

JANUARY 23, 2023

Allow customers and agents to give feedback 5. Summary “Can you please hold… while I check up on that information?” – Dreaded words to hear as a customer when contacting support. Consumer behaviorists have looked at this problem and have defined it as, “You are the Expert” expectation that customers have when approaching support.

Management 102

Management Decision-making Organization Innovation 102

Showpad

NOVEMBER 16, 2021

In this interview, Matt shares his perspective on how to get a business to digital faster using methods and tools that reduce print and increase customer insights in a non-traditional sales environment. . We use a lot of agents and dealers, so there is almost always a two-step distribution to the customer.

Digital Transformation 98

Digital Transformation Digitalization Marketing Sales Environment 98

Arpedio

JANUARY 9, 2024

Elevating Account Management Through Metrics and KPIs Explore ARPEDIO's Account Management Software ← Back to blog As companies strive to build lasting relationships with their clients, the need for effective Account Management strategies and tools becomes paramount. Ready to streamline your account planning?

Account Management 52

Account Management Management Client Relationships Account Planning 52

Nutshell

SEPTEMBER 14, 2023

If you want to learn how to manage a sales pipeline for an IT company, you’ve come to the right place. Every IT company needs a constant flow of leads and potential customers to stay afloat and grow. You need to manage it efficiently to successfully generate new leads and convert those leads into paying customers.

Management 62

Management Prioritization CRM Sales 62

Hubspot Sales

NOVEMBER 8, 2023

Being a sales manager is a whirlwind experience, especially for those who were once successful sales reps themselves. Fortunately, there are valuable best practices that can help aspiring sales managers excel in their positions. Best Practices for Sales Managers 1. Your skill as a manager is only as good as your foundation.

Sales Management 101

Sales Management Management Energy and Utilities Emotional Intelligence 101

PandaDoc

APRIL 8, 2024

A deal desk introduces a new approach to managing deals. This article highlights how a deal desk functions and its ability to transform the way companies tackle their sales strategy. Their cross-functional expertise enables them to create proposals tailored to customers’ needs. Let’s get to it!

Negotiation 52

Negotiation Sales Stakeholders Digitalization 52

Nutshell

JUNE 7, 2023

Every business needs to keep track of their sales pipeline , which is a representation of how leads move toward becoming customers. But you might be wondering how to manage a sales pipeline for a roofing company. These stages represent how far through the pipeline each lead is.

Management 62

Management CRM Sales Prioritization 62

Nutshell

MAY 11, 2023

It seems everywhere you turn these days, you hear something about artificial intelligence (AI)—how it’s disrupting industries, helping people be more efficient, and sometimes causing controversies. One thing’s for sure: It’s quickly becoming more advanced and widely available. How can sales teams use AI?

Artificial Intelligence 118

Artificial Intelligence Sales Decision-making CRM 118

SuperOffice

JULY 5, 2022

B2B marketing is simple: Attract new customers and keep existing customers. How do you get their attention? So, how do you get there? It happens in three stages: Speak with existing customers. If you have paying customers, speak with them. Create an ideal customer profile (ICP). Easy, right?

B2B 129

B2B Marketing Acquisition Media 129

MDI Training

JULY 26, 2023

In this blog post, you will learn about the areas where this technology is particularly suitable and what you, as a leader, need to pay special attention to. In this blog post, you will learn about the areas where this technology is particularly suitable and what you, as a leader, need to pay special attention to.

Artificial Intelligence 98

Artificial Intelligence Digital Transformation Leadership Digitalization 98

Planview

JANUARY 17, 2024

In today’s fast-paced and dynamic world of technology, the adoption of Agile methodologies has undoubtedly transformed the landscape of how technology teams function. In particular, two critical areas that demand attention and solutions are the effective management of work in progress (WIP) and the speedy resolution of bottlenecks.

Financial Services 59

Financial Services Management Prioritization Facilitation 59

Scovel

SEPTEMBER 22, 2021

How to build an online brand for your organization: Online branding is a way of promoting your brand at all levels of online marketing , especially in demand and social. It’s more than just creating a blog or social media account. Here’s how you can build your online brand as well as your credibility.

Organization 84

Organization Media Digitalization Internet 84

Planview

MARCH 8, 2024

To recognize the official theme for IWD 2024 — “inspire inclusion” — we asked several women at Planview to share how they celebrate diversity and empowerment today and every day. How can we foster a sense of belonging for women from diverse backgrounds? Planview is proud to participate. Sophia Grace Sr.

Banking 105

Banking Government Innovation Leadership 105

Brooks Group

MARCH 7, 2024

Procurement managers have a reputation for focusing only on price. Or can sales professionals engage purchasing managers, buyers, and agents differently to have more success selling to them? Each type of buyer may have very different reasons for purchasing the same product or service. Is this deserved?

Procurement 68

Procurement Management Decision-making Sales Training 68

Apptivo

JUNE 8, 2023

How does a sales funnel work? How does Apptivo CRM software help to build sales funnel stages? Potential customers may initially experience problems or challenges, represented by the clouds, in the world of sales and marketing. How does a sales funnel work? Sales Funnel: A gist! Sales Funnel Lifecycle 4.

Advertising 52

Advertising Sales Decision-making CRM 52

PandaDoc

MAY 9, 2024

Sales velocity is a robust metric used by sales managers for good reason. It presents a snapshot of how your entire sales process is performing. It gives a summary of how healthy your sales pipeline is over time. Qualified leads meet criteria such as having the budget or buying authority for your product or service.

B2C 52

B2C Sales e-Learning Software 52

Hubspot Sales

JANUARY 26, 2023

The Benefits of Digital Entrepreneurship How To Become a Digital Entrepreneur Digital Entrepreneurship Examples Digital businesses include ecommerce companies, blogs, social media influencer accounts, software solution development, and marketing firms. Customers now expect a digital element in every business.

Digitalization 102

Digitalization eCommerce Finance Internet 102

MDI Training

DECEMBER 4, 2023

Click below to access our AI-generated version of this blog article! The focus is on the vision of using artificial intelligence (AI) not only to become the most attractive employer in the industry but also to revolutionize the employee experience. We want to become the most attractive employer in our industry by 2025.

Artificial Intelligence 105

Artificial Intelligence Digital Transformation Leadership Digitalization 105

Nutshell

FEBRUARY 21, 2023

Managing customer relationships is one thing, but what about managing the customer lifecycle for each person you work with? Customer lifecycle management is an important strategy all businesses should be practicing because it helps foster long-lasting relationships with customers and inspires brand loyalty.

Management 62

Management Acquisition CRM Customer Life Cycle 62

Brooks Group

MARCH 28, 2024

As buying processes grow more complex, it’s becoming increasingly important for sales professionals to gain access to senior executives and C-level decision makers. Gone are the days when you could simply sell to a mid-level manager. Learn How to Unleash Revenue Potential with Sales Team Training What Is a C-Level Decision Maker?

Decision-making 70

Decision-making Logistics Supply Chain Suppliers 70

Flevy

OCTOBER 5, 2023

It was Andrew Chen who gave the term widespread exposure through his blog titled, “Growth Hacker is the new VP Marketing.” It was Andrew Chen who gave the term widespread exposure through his blog titled, “Growth Hacker is the new VP Marketing.” It is an important element of Marketing aimed at organizational growth.

Acquisition 103

Acquisition Investors Digital Transformation Profitability 103

Brooks Group

FEBRUARY 12, 2024

The revenue potential of your customers doesn’t end when they sign the contract. Once a prospect buys your product or service, they represent an opportunity for future growth. If growing customer revenue is on your mind, you’re not alone. Satisfied customers are far more likely to buy than new prospects.

Sales Training 74

Sales Training Sales Account Management Profitability 74

Zendesk

MAY 31, 2023

In Conversation with Zendesk’s debut episode , host Nicole Saunders spoke with Jared Loman , vice president of customer experience at Kajabi , and Zendesk’s Caitlin Keohane , senior vice president, global customer advocacy, about how AI will help businesses control costs in an era of tightening budgets.

Management 52

Management Customer Experience Communication 52

Apptivo

MAY 31, 2023

Sales funnel stages: understanding the customer journey 4. How to build an effective sales funnel for more sales? Optimizing and managing your sales funnel 6. Summary “Success in sales comes from understanding the customer’s journey and guiding them through a well-crafted sales funnel.”

Sales 52

Sales Decision-making Advertising Media 52

Arpedio

MARCH 5, 2024

In the intricate dance of business success, one partner often overlooked is account management. In this digital age where competition is fierce and customer expectations are soaring, the need for robust account management strategies has never been more pronounced.

Account Management 52

Account Management Management Client Relationships Prioritization 52