Remove small-business-customer-service
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The Best Customer Service Platform for Small Businesses: 4 Unique Ways We Use Groove

Groove HQ

A totally biased guide on why Groove is the best customer service platform for small businesses and startups. Like many startup founders, at his previous companies our CEO Alex had never used a customer service platform himself.

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Small Business Customer Service: With 5x More Tickets Than Usual We Had to Act Fast

Groove HQ

The post Small Business Customer Service: With 5x More Tickets Than Usual We Had to Act Fast appeared first on Groove Blog. How we handled an overflowing inbox while keeping our focus on sustainable growth.

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The 14 Best Blogs for Small Business Owners

CMOE

There is no shortage of small business blogs out there. In fact, in today’s digital world, we can be inundated with business advice—it can be challenging to find the ones that provide quality resources and value among the many. Given that small businesses created over 12.9

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Private client management and marketing: Business plans, recruitment, assessments and automation (Nov 2023)

Red Star Kim

Private client management and marketing: Business plans, recruitment, assessments and automation. Core challenges for private client law leaders The core challenges identified throughout the day were the interlinked topics of business plans, recruitment, assessments and automation. 10 reasons why (kimtasso.com).

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Sales Targeting Toolbox for Professional Services Firms

Red Star Kim

At the recent Business Development for Professionals – 2024 Virtual Conference – MBL Seminars I presented a session entitled “Supporting Fee-Earners in Sales Targeting”. Here is a summary of the sales targeting toolbox for professional services firms. The second question is “ Where will we play?”.

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How Leea Huffine at Atlas Copco enables the sales team | Building Modern Sellers Blog Series

Showpad

But the quick shift led to a positive outcome: “We came up with some new ways to reach our customers.”. Since they can’t get face-to-face time with our customers, they’ve had to change how they’re reaching out, communicating, and sharing content with them. . What’s your role and how has it changed over the last year?

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5 Essential Elements of Customer Service to Guide Your Growing Business

Groove HQ

These five elements of customer service lay the foundation for company growth, client success, and customer happiness at growing small businesses. The post 5 Essential Elements of Customer Service to Guide Your Growing Business appeared first on Groove Blog.