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Turning lemons into lemonade: Five ways to reset on customer management fundamentals in a post-pandemic world

Strategic Account Management Association

History has shown us that when companies invest in their customer relationships during major downturns, the recovery period is faster and, ultimately, buyer relationships end up stronger than before. If you aren’t already, now is the time to start this transition by investing in strategic relationships with your customers.

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The 14 Best Blogs for Small Business Owners

CMOE

There is no shortage of small business blogs out there. The CMOE team is attempting to make the process easier by highlighting the 14 best blogs for small business owners. We encourage you to carve out time to gain valuable insights from these blogs: 1. The blog offers numerous articles on each of those topics.

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THE 10-K FILING: THE MOST IMPORTANT DOCUMENT THAT SAMS NEVER READ

Strategic Account Management Association

By Jacques Sciammas, President, Selling to Executives. So why on earth do we still bother with documents numbering hundreds of pages, sans picture and color? The 10-K report: Why bother? It’s the executives’ insider point of view that illuminates their challenges, concerns and risk. Strategies, goals, challenges.

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Top sales blogs all sales managers need to follow

PandaDoc

Rather than get frustrated by the challenges posed by seemingly-uphill sales battles, smart reps invest in ongoing education? Thanks to the wealth of information being published today, everything you need to stay on top of your game — from new information to tactics and strategies — exists to help you meet your goals.

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The Building Blocks of Sales Enablement Learning Experience

Mike Kunkle

Here is what Felix had to say when we launched: Why Did We Create this Learning Experience? . Here are three of the key reasons we’ve created this course: Businesses are investing heavily in enablement, yet many are struggling to achieve advanced maturity levels and move the needle on the metrics that matter most. Build momentum.

Sales 200
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Coaching and Consulting – People and Problem-Solving skills

Red Star Kim

MBD executives, advisors, managers, client services executives and BDMs from law firms, economics and management consultancies joined a PM Forum workshop on “Coaching and Consulting Skills for Marketing and Business Development”. We tackled delegate questions as well as coaching and consulting scenarios along the way.

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Context and curiosity drive commerciality and pricing

Red Star Kim

As well as marketing and business development executives and managers there were also those in specialist pricing and bid roles. Why commerciality for M&BD? From leaders asking “Why?” We noted that these shaped many of our sector-based strategies. Thanks to Simmons & Simmons for hosting the event at Citypoint.