Flevy

MARCH 21, 2024

Organizational Mobilization : Cultivates an “energy to change” within the organization, rallying employees and stakeholders around the transformation vision and goals. Enhanced Stakeholder Engagement : Continuous communication and participative approaches increase engagement, reduce resistance, and facilitate smoother transitions.

Energy and Utilities 52

Energy and Utilities Innovation Stakeholders Decision-making 52

Flevy

MARCH 26, 2024

Transforming CX into a sustainable, customer-centric model requires a comprehensive overhaul of business operations and employee behaviors, moving beyond mere front-end customer interactions to revamp underlying support processes. View the full presentation here: [link] 5.

Customer Experience 52

Customer Experience Digitalization Digital Transformation Organization 52

Arpedio

APRIL 3, 2024

By understanding the customer’s unique requirements, sales reps can tailor customized solutions that address their specific needs and deliver measurable value. The solution selling approach requires a deep understanding of the customer’s industry, business environment, and competitive landscape.

Value Proposition 40

Value Proposition Stakeholders Decision-making Organization 40

Upland

JANUARY 29, 2024

Account planning focuses on your customers first—and the sales numbers follow. By gaining a thorough understanding, sales professionals can tailor their offerings to align precisely with what the customer values most. Recognizing patterns in the data allows you to identify new market opportunities and predict future trends.

Account Planning 195

Account Planning Sales Decision-making Shareholders 195

Arpedio

JUNE 1, 2023

This recognition underscored the need for account managers to prioritize customer value and gain insights into individualized customer interactions, emphasizing the significance of maintaining strong relationships, linking transactions, and ensuring a superior customer experience. 30% of customers actually agree.

Co-Creation 52

Co-Creation Account Management Account Planning B2B 52

ClearPoint Strategy

JULY 28, 2021

The customer value proposition should be at the core of your strategy, which is why it comes directly after the financials (or mission). For-profit companies typically focus on achieving one of these three value propositions: Product leadership. Enhancing customer value by improving relationships with existing customers.

Value Proposition 98

Value Proposition Software Software Government 98

SmartKarrot

FEBRUARY 15, 2022

As a Senior Director of Customer Success, you will develop strategies that enhance and improve customer experience and drive differentiate customer value, including providing a compelling digital customer post-sales experience.

Customer Success 19

Customer Success Customer Experience Stakeholders Onboarding 19

SmartKarrot

NOVEMBER 16, 2022

You’ll build a long-term trust-based relationship, ensuring to develop and execute a strategic account plan that is aligned with the value of the client and company. Have a Growth Focus – setting a vision and associate plan for the development of a strong, growing, and profitable customer account. Apply here: [link].

Customer Success 19

Customer Success Client Relationships Profitability Performance Review 19

SmartKarrot

DECEMBER 10, 2021

Role: Director – Customer Success Location: Nashville, TN, US (On-site) Organization: Rain Instant Pay As a Director of Customer Success, you will support the growth of the organization by recruiting, hiring, training, and coaching top talent Customer Success Managers.

Customer Success 19

Customer Success Advertising Account Planning Stakeholders 19

SmartKarrot

JUNE 15, 2021

Implement strategies to creates, influence, and improve Customer Experience Management via CXM platforms and industry best practices. Work closely with the Product team, sharing customer insights to inform future product developments and effectively bring innovations to bear for optimal customer success.

Customer Success 10

Customer Success CXM Stakeholders Performance Review 10

Apptivo

MAY 26, 2022

Happy and loyal customers tend to become your brand spokespersons and recommend you more. Satisfied customers tend to spend more with you, and this can result in increased customer value and profits. They have continuously innovated on both products and services to provide customers with the best shopping experience ever.

Retail 52

Retail Customer Experience Media B2C 52

SmartKarrot

JUNE 15, 2020

Apply here: [link] Role: Customer Success Manager Location: Shanghai, China Organization: Cisco Meraki Customer Success Manager (CSM) has to take the ownership of Cisco Meraki’s white glove customer success program and will have to drive high customer value by bringing the best ideas, innovations, and capabilities.

Customer Success 10

Customer Success Retail Account Management Stakeholders 10

SmartKarrot

JUNE 11, 2021

Gain the skills, tools, and knowledge required to keep and manage customers. Drive customer value and thereby increase company value with top class approaches in customer success strategy and accelerate your career in customer success management. Customer Success Academy’s CS Course.

Customer Success 22

Customer Success Onboarding Customer Life Cycle Customer Experience 22

Account Manager Tips

JULY 6, 2022

Constructive customer participation. Create a seamless, frictionless customer experience. Knowledge sharing and openness to generate innovative collaboration Knowledge as socially generated, maintained, and shared in peer-to-peer communities. It comes loaded with 300+ templates to kickstart innovation.

Co-Creation 130

Co-Creation Value Proposition Account Planning Suppliers 130

SmartKarrot

MAY 30, 2022

Apply here: [link] Role: Head of Customer Success Location: Austin, TX, US (Hybrid) Organization: Airties As a Head of Customer Success, you will recruit, manage and grow a team of incredible Customer Success Managers. Develop a vision for the Customer Success team to best serve the current and upcoming portfolio of clients.

Customer Success 3

Customer Success Value Proposition Construction Onboarding 3

Customer Think

MARCH 12, 2023

Before you can think of financial incentives for Value Creation, it is important that Value be understood and recognized and also be measured. As you read further, you will relate to these important aspects of Value Creation. Studies have shown that incentives do not improve the innovativeness of creative people.

Customer Value 52

Customer Value Shareholders Stakeholders Advertising 52

Hubspot Sales

NOVEMBER 16, 2018

The business needs to dedicate time and resources to innovation, research, and development. Once the value chain analysis is complete, the primary stakeholders in the business can see an overview of where the business is excelling and where improvements can be made operationally. Technology development helps a business innovate.

Food and Beverage 125

Food and Beverage Logistics Suppliers Profitability 125

SmartKarrot

MAY 11, 2020

Research shows that over 95% of customers silently quit the product and do not leave any clues or feedback as to why they have quit the product or service. With customer churn analytics, you can quantify your customers’ value – as well as the price at which you acquire them and develop innovative ideas to increase customer retention.

Artificial Intelligence 10

Artificial Intelligence Decision-making Logistics Prioritization 10

OnStrategyHQ

MAY 17, 2023

Nike: To bring inspiration and innovation to every athlete* in the world. -*If How might we collaborate/partner with customers to provide better outcomes? How might we innovate or change our teaching model to serve more youth? How will we preserve our org values and unique culture as we scale the org at such a rapid pace?

Organization 40

Organization Brainstorming Leadership Decision-making 40

SBI

NOVEMBER 7, 2019

Join us for “From Vendor to Strategic Partner: Uncovering Insights to Generate Customer Value” webinar. DiscoverOrg and ZoomInfo Merge Brands to Launch Innovative B2B Data Platform To Power Go-To-Market Success. Customer References. Think how effective it would be. Video Reviews. Account Planning. Sales Enablement.

Acquisition 20

Acquisition Account Planning B2B Onboarding 20