Zendesk

AUGUST 9, 2023

Businesses increasingly understand and embrace the value in providing well-being benefits to their employees. To meet this growing need to nurture and support employees, businesses have been turning to services such as VirginPulse , a company that has seen incredible rates of growth every year: upwards of 15–20 percent.

Artificial Intelligence 97

Artificial Intelligence Customer Experience Organization Meetings 97

Planview

DECEMBER 12, 2023

Neither can handle the amount of data coming in from customers and internal operations. And neither allows customers to benefit from their own data. At the beginning of the cloud craze, companies like Planview began to store customers’ data. The problems with those approaches? Neither is sustainable.

Banking 72

Banking Government Decision-making Stakeholders 72

Hubspot Sales

APRIL 25, 2023

Since December 2022, interest in the search term “AI tools” has skyrocketed by 292% in the U.S. Now Google, HubSpot , and Microsoft are racing to develop their own versions of AI chat tools to compete with ChatGPT. Here's the burning question: Does AI have a place in sales, and how does it affect our current sales processes?

Sales 105

Sales Emotional Intelligence CRM Decision-making 105

Hubspot Sales

NOVEMBER 14, 2023

AI will level out the playing field. 53% of sales reps say AI has made it easier to compete with other businesses in their industry. Pascal Weinberger, CEO of Bardeen.ai , believes AI is helping sales teams work smarter, not harder. Publish case studies on a blog. and more about how we'll sell them. Let's dive in.

Energy and Utilities 99

Energy and Utilities Media Sales Publishing 99

MDI Training

JULY 26, 2023

What Leaders Need to Consider When Implementing AI A New Step into the World of Technologies – Artificial Intelligence for Leaders Alexa, Chat-GPT, and Co – Artificial Intelligence (AI) is gaining more and more significance. Leaders are also increasingly relying on AI systems in their companies.

Artificial Intelligence 98

Artificial Intelligence Digital Transformation Leadership Digitalization 98

QYMATIX

MARCH 12, 2024

Read how AI-based assistants are taking wholesale sales to a new level and helping companies achieve their goals more efficiently. According to the Federation of German Wholesale, Foreign Trade and Services (BGA), wholesale and foreign trade companies are increasingly realising the potential of using artificial intelligence.

Artificial Intelligence 40

Artificial Intelligence B2B Logistics Sales Analytics 40

Apptivo

AUGUST 17, 2023

How to Make the Most of AI in CRM 2. Benefits of integrating CRM with Artificial intelligence 4. Ways to use AI in Customer Relationship Management(CRM) 5. Does Your Business Need CRM With AI? AI is now enabling recommendation systems, content development, and even special effects in movies.

Artificial Intelligence 52

Artificial Intelligence CRM Healthcare Manufacturing 52

Customer Think

MARCH 8, 2024

Business leaders with customer-centric mindsets are – and should be – more than familiar with the customer service and sales benefits being promised by AI – in all of its forms.

Sales 60

Sales 60

Arpedio

FEBRUARY 20, 2024

Navigating Account-Based Selling: CRM, AI and Customer Understanding Explore the ARPEDIO platform ← Back to blog When it comes to B2B sales, companies often find themselves wrestling with a myriad of challenges, from a lack of prospecting skills to navigating lengthy sales cycles.

CRM 52

CRM Artificial Intelligence B2B Account Management 52

Nutshell

DECEMBER 7, 2023

Artificial intelligence (AI) continually improves all aspects of online operations. From customer service and data analysis to research and writing, there are plenty of tools to help streamline the process. One popular tool to use is AI chatbots. We will cover these topics: Table of Contents What is an AI chatbot?

Artificial Intelligence 54

Artificial Intelligence Marketing CRM Banking 54

Hubspot Sales

NOVEMBER 28, 2023

Some people won’t easily part with their hard-earned cash for your product or service. This tactic, compounded with showing product or service value, helps close deals. Leading with benefits and use cases or case studies. What makes things tricky for sales is if the customer journey preceding sales isn’t what it should be.

Negotiation 104

Negotiation Sales Leadership CRM 104

Strategic Communications

JUNE 2, 2023

Generative AI has revolutionized content marketing, making it easier than ever for content marketers to create powerful and compelling content. By leveraging generative AI technology, content marketers can create high-quality content faster and with less effort than ever before. What is Generative AI?

Marketing 52

Marketing Artificial Intelligence B2B e-Learning 52

PandaDoc

OCTOBER 3, 2023

Key takeaways AI can enhance sales processes in many ways, from providing customer insights to automating tasks. Developing an AI strategy should involve identifying pain points, setting goals, assessing infrastructure, calculating ROI, researching solutions, piloting tools, training staff, and tracking performance.

Artificial Intelligence 52

Artificial Intelligence Sales CRM e-Learning 52

Red Star Kim

MARCH 17, 2023

I’ve tried to summarise his key points here: Marketing in the Metaverse – An opportunity for professional services firms? Although I was intrigued by some professional service firms who dipped their recruitment toe in virtual worlds through SecondLife in the early 2000s. He shared his views at a webinar earlier today.

Marketing 130

Marketing Transportation Leadership Digitalization 130

Strategic Communications

OCTOBER 3, 2023

AI is clearly top of mind for marketers. When it comes to AI, the generative variety (like ChatGPT) is by far the leading trend impacting marketing. Creating content was the major initial focus of chatter around the potential of generative AI. Outside of the generative AI space, there are other trends worth noting, of course.

Marketing 80

Marketing Advertising Co-Creation Digitalization 80

Insightly

JANUARY 10, 2024

Chip’s second guest is Jay Baer, a business growth and customer experience strategist and researcher, and author. Jay has advised hundreds of major brands world-wide on how to acquire more customers, and how to maintain the customer relationships they’ve already earned. Two data points about AI emerged from the research.

Finance 52

Finance CRM Acquisition Decision-making 52

Nutshell

DECEMBER 7, 2023

Whether you’re making videos for YouTube or creating a new company blog, you need to target the right keywords to help your pages rank. Artificial intelligence (AI) in keyword research Frequently asked questions What is a keyword research tool? Keyword research is a routine part of online content creation. Of course you do.)

Artificial Intelligence 62

Artificial Intelligence CRM Internet Marketing 62

PandaDoc

MAY 9, 2024

Qualified leads meet criteria such as having the budget or buying authority for your product or service. Businesses that work on a subscription basis may prefer average customer lifetime value (CLV) instead of average deal value. For these services, CLV paints a more accurate picture of daily expected revenue.

B2C 52

B2C Sales e-Learning Software 52

MDI Training

JULY 26, 2023

What Leaders Should Consider When Implementing AI A New Step into the World of Technologies – Artificial Intelligence for Leaders Alexa, Chat-GPT, and Co – Artificial Intelligence (AI) is gaining more and more significance. Leaders are also increasingly relying on AI systems in their companies.

Artificial Intelligence 52

Artificial Intelligence Digital Transformation Leadership Digitalization 52

Nutshell

JUNE 5, 2023

Your CRM is a treasure trove of information waiting to be used to enhance your sales, marketing, and customer service efforts. There’s a lot you can do with your CRM and customer data, but you can get even more from your data, by incorporating machine learning tools into your processes. What is machine learning?

CRM 62

CRM Artificial Intelligence Decision-making Marketing 62

QYMATIX

OCTOBER 18, 2022

More and more companies are using AI to streamline processes in sales and hand over unpleasant tasks to algorithms. AI is therefore assistance for sales without making employees obsolete. The use of artificial intelligence (AI) is radically changing the way sales works. The Benefits of AI in Sales have been known for Years.

Artificial Intelligence 40

Artificial Intelligence Telecommunications Sales Decision-making 40

Red Star Kim

NOVEMBER 24, 2023

Sally urged us to use mentors who might see things we don’t, move out of comfort zones and be an early adopter of AI. Sally urged us to use mentors who might see things we don’t, move out of comfort zones and be an early adopter of AI. The latest conference was reported in the winter edition of PM Magazine.

Digitalization 130

Digitalization Leadership Marketing Brainstorming 130

Insightly

JANUARY 26, 2024

Salesforce, HubSpot, and Insightly are three prominent customer relationship management (CRM) platforms, each offering unique features and functionalities tailored to diverse business needs. Businesses finding themselves choosing between the three will have some research to do, since all three have extensive features and benefits.

CRM 52

CRM Artificial Intelligence Decision-making Management 52

Red Star Kim

SEPTEMBER 8, 2023

Second, I observed that often in professional services marketing and business development we have minimal involvement in research, innovation, product development and pricing. This seems even more relevant in the context of the surging use of AI. Thanks to Simmons & Simmons for hosting the event at Citypoint.

Procurement 147

Procurement Value Proposition Finance Artificial Intelligence 147

QYMATIX

JANUARY 24, 2023

Artificial intelligence (AI) is a rapidly developing field that has the potential to revolutionise B2B sales. One of the companies at the forefront of AI adoption is SAP, a global software corporation that provides enterprise software (ERP) to manage business operations and customer relations.

Artificial Intelligence 40

Artificial Intelligence Sales Analytics B2B Manufacturing 40

Freshworks

APRIL 2, 2021

The truth is that it’s already here, and if you’re not already using AI for customer service, you’re missing out. Integrating AI into customer service can drastically improve CX. It helps identify customer pain points, automates processes, speeds up decision-making, and optimises service delivery.

Customer Experience 66

Customer Experience Artificial Intelligence Decision-making Facilitation 66

Agile CRM

DECEMBER 27, 2022

AI writer is a software program that uses natural language processing (NLP) and machine learning algorithms to generate written content. The evolution of AI writers can be traced back to the early days of computer science when researchers first started exploring the use of computers to process and analyze natural language.

Software 52

Software Software Artificial Intelligence Decision-making 52

Arpedio

DECEMBER 19, 2023

The vital role of Customer Success in Account Management Explore ARPEDIO's Account Management Software ← Back to blog In recent times, companies have come to realize the significance of aligning their customer success and account management strategies. Let’s dive in!

Account Management 52

Account Management Customer Success Management Artificial Intelligence 52

Arpedio

DECEMBER 19, 2023

The vital role of Customer Success in Account Management Explore ARPEDIO's Account Management Software ← Back to blog In recent times, companies have come to realize the significance of aligning their customer success and account management strategies. Let’s dive in!

Account Management 52

Account Management Communication Management Artificial Intelligence 52

Nutshell

FEBRUARY 22, 2023

In this blog post, we’re going to cover seven of the best sales automation tools on the market, including: Nutshell HubSpot Salesforce Pipedrive Keap Calendly Mailchimp Keep reading to learn more! That’s why we’ve taken the time to draw up a list of seven tools you can benefit from using. Learn more about each tool below!

Marketing 87

Marketing CRM Sales Software 87

Arpedio

OCTOBER 30, 2023

Account-Based Selling: A Deep Dive with Lee Levitt and Ulrik Monberg Explore the ARPEDIO platform ← Back to blog In the ever-evolving world of enterprise sales, strategies and tools are constantly refined to meet the dynamic needs of businesses. Listen to the podcast here. He recalls a meeting with the CEO of a large insurance company.

Co-Creation 52

Co-Creation Account Planning Artificial Intelligence Leadership 52

Insightly

APRIL 8, 2022

Customer sentiment analysis is, in simplest terms, the study of how your customers feel about you. If that sounds a little vague, consider this: one in three customers say they would leave a brand they love after just one bad customer experience. . And how do you connect customer sentiment to your overall strategy? .

CRM 98

CRM Media Finance Decision-making 98

ACT

JANUARY 11, 2023

Did you know that 90 percent of customers regard issue resolution as the most important customer service factor? Customers primarily use products and services to solve their problems, fulfill needs, and get desirable outcomes. What are customer pain points? This isn’t surprising.

Small Business 52

Small Business Customer Experience CRM Communication 52

DemandFarm

MAY 25, 2023

Everything to do with our dealings has been carefully recorded and stored in our Customer Relationship Management (CRM) system. Here, let me show you how it works so you can extract the data and information you need to service this account.” Consider these scenarios: Scenario 1: Before: “Good morning, Mr Brown. Of course, they do!

Account Management 52

Account Management Digitalization Key Account Management Digital Transformation 52

DemandFarm

NOVEMBER 3, 2023

It’s an invaluable repository of the timeline of client interactions, their budgets, and their choice of service or product. It goes beyond traditional customer relationship management software and interprets disparate data to enable better business decisions.

Management 52

Management Artificial Intelligence Stakeholders Decision-making 52

Agile CRM

MARCH 16, 2022

The app includes cutting-edge features and provides high-quality services to meet all of your booking and scheduling needs. AI is used to personalize the booking process, and the customer receives an email confirmation of their booking. Benefits of Appointment Scheduling Software. Schedule.cc

Software 52

Software Software Meetings Organization 52

Apptivo

JUNE 28, 2021

Businesses must stay current with the newest customer self-service strategy, which is developing at a rapid pace. These conditions have, as a Study reveals, resulted in around 91% of the customers and respondents prefer using self-service options to cater to their needs.

CRM 59

CRM B2B Customer Experience Software 59