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The Most Important Customer Service Statistics for 2022

Groove HQ

Looking for industry benchmarks and statistics from the customer service and support industry? The post The Most Important Customer Service Statistics for 2022 appeared first on Groove Blog. We've got you covered.

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Market research: Professional services benchmark and accountancy profession statistics

Red Star Kim

I regularly scan the media for information relevant to professional services benchmarks and market updates. Here is a professional services benchmark from Unit4 and some data on the accountancy profession. Everyone needs to understand their customers at scale. growth in UK and 2.8%

Marketing 130
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Outsourcing Statistics & Reports in 2023

Customer Think

Introduction The United States outsourcing statistics show that American corporations routinely send customer service and IT jobs offshore, where they can get the same outcomes for a fraction of the cost.

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How to Measure the ROI of Your Sales Enablement Program

Mike Kunkle

This is a complex topic that is beyond the scope of one blog post, but I will do my best to provide a solid kickstart for you and offer what I hope will be some helpful perspective and good resources to continue to pursue. This should also allow you to correlate stick rates/customer retention improvements, reduced churn, and account growth.

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37 LinkedIn Social Selling Stats You Need to Know

Hubspot Sales

With so many teams now focusing on inside sales, using strategies such as social selling to connect and win over customers are more important than ever. Here are the important statistics you need to know to help you crush your social selling efforts on LinkedIn. Customer Engagement Statistics. increase in annual revenue.

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Apptivo Product Updates as of February 24, 2022

Apptivo

Apptivo improves its services on a regular basis by adding features, allowing customers to boost their company efficiency by delivering innovative solutions and resources. Implementation of Summarize by feature in the Summary Tables: A summary table uses categories and statistics to put your raw data into a more understandable format.

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Sales Targeting Toolbox for Professional Services Firms

Red Star Kim

Here is a summary of the sales targeting toolbox for professional services firms. And I’ve noted the highlights of the sessions by other speakers (How the BD function can be more influential, Rethinking your online strategy, Digital marketing maturity and Best practice for KAM) below.