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The Sales Conference 2020 turned global

Mercuri International

What a day – what a conference. From being an on site event for many years, Prosales and Mercuri International turned The Sales Conference into a global, digital live event that could be accessed from all over the world, keeping distance – but coming together. Decisive moments are not good or bad.

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Key takeaways from SAMA’s Annual Conference

Arpedio

Key takeaways from SAMA’s Annual Conference. ? Last week more than 500 Strategic Account Managers (SAMs) and leaders of SAM programs gathered in New Orleans for the annual Strategic Account Management Association (SAMA) conference. Two of the conference sessions we found particularly valuable were from Corporate Visions and P&G.

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Sales Targeting Toolbox for Professional Services Firms

Red Star Kim

At the recent Business Development for Professionals – 2024 Virtual Conference – MBL Seminars I presented a session entitled “Supporting Fee-Earners in Sales Targeting”. Essentially a focus on the most profitable clients. I’ve summarised the key points here as a supplementary learning resource for the delegates.

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Planview PSA: Building the Future of Connected Services

Planview

TSW Conference. We brought a fresh new approach to the PSA landscape that focused on the following: Centralizing and automating key processes to maximize services lifecycle profit. Establishing comprehensive visibility that drives faster and better decision making. Successfully delivering business results for customers.

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Book review – Managing Brands

Red Star Kim

Brands have attributes, values and personality – customers will perceive or make associations with a brand that can be positive or negative. Google ZMOT (Zero Moment of Truth) describes this less as a journey and more as a flight map: Zero moment of truth (ZMOT) decision-making moment – Think with Google.

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Why I Decided to Join the SPARXiQ Team

Mike Kunkle

Conference in Philadelphia this year, where I attended and led a post-conference workshop on Sales Coaching Excellence. Relationship selling (not dead by any means; people make decisions emotionally). I first became aware of the company at Gerhard Gschwandtner’s Sales 3.0 A Performance & Outcome-Focused Approach, Yes.

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Why Your Organisation Needs A Customer Crisis Plan

Jermaine Edwards

Regardless of the size, maturity or sophistication of your organisation, you can apply these ideas to protect your profits, reputation, relationships and revenues. This doesn’t mean it will be easy nor will you not have to make tough decisions. It just means the effort and tough decisions will be worthwhile.