Red Star Kim

JANUARY 26, 2024

Delegates from law (including the Crown Prosecution Service) and finance firms joined a workshop on “Boost Your Confidence at Work – A toolbox for professionals”. I’ve summarised some of their questions on confidence at work. The polls revealed that a surprising number of delegates experience these feelings of self-doubt.

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Meetings Digitalization Communication Management 130

Red Star Kim

FEBRUARY 1, 2024

And efforts to increase differentiation – perhaps through brand initiatives and service/client experience improvement (to counteract fee pressures and margin erosion) – should also increase in response. I was surprised to see the development of new services ranked so low. The list feels a little inward looking.

Marketing 130

Marketing Leadership Profitability Digitalization 130

Zendesk

MAY 25, 2022

I have been working in CX for six or seven years. Susana de Sousa spent four years working on Airbnb’s Customer Experience. Putting the “customer” in customer experience, Annette Franz might be LinkedIn’s most-read CX writer. and one of the powerhouses of Customer Experience. Join the right Slack channels.

Customer Experience 98

Customer Experience Media Meetings Publishing 98

MDI Training

MARCH 14, 2024

It offers a reflective look at your leadership behavior in times of new work, work location, and increasing flexibility. In this blog article, we will introduce you to the first pillar of the 3P model – Purpose. Ourselves: In many companies you can now decide for yourself whether to work from home or at the office.

Digital Transformation 52

Digital Transformation Leadership Artificial Intelligence Digitalization 52

Brooks Group

APRIL 23, 2024

A sales career can be exhilarating and rewarding—offering the potential for high earnings, flexible schedules, and the chance to work directly with a diverse range of customers. This blog post takes a deep dive into the key benefits and drawbacks of the sales profession to help you make an informed decision.

Sales Training 68

Sales Training Sales Decision-making Negotiation 68

Showpad

DECEMBER 16, 2021

We need to provide our sales teams with different ways to engage their customers remotely. Do you have an example of a customer engagement tactic you implemented that worked really well? Before, I would bring you into the lab to experience it yourself. Before we would just sit down in a meeting room.

Value Proposition 52

Value Proposition Account Management Decision-making Digitalization 52

AchieveIt

AUGUST 30, 2023

Post-pandemic, both large and small businesses have realized that a large portion of the work performed by employees can be done remotely. With so many new, gorgeous, well-planned and pricey physical spaces on their asset sheet, how could adopting remote or even hybrid work be beneficial to any organization?

Remote Working 52

Remote Working Leadership Construction Small Business 52

Showpad

APRIL 3, 2020

Business leaders must adapt to the changes presented by a remote workforce. Remote Selling Resource Hub. Showpad’s Remote Selling Hub is a home for all the resources you need to keep your remote sales team engaged, supported and productive. Find videos, advice from experts, on-demand webinars, blog content and FAQs.

Sales 52

Sales Prioritization Digitalization Customer Experience 52

Red Star Kim

NOVEMBER 8, 2022

So, it seemed appropriate to revisit the topic in the light of recent developments – the return to office working, the accelerating digital revolution, the escalating war for talent and the myriad other challenges facing the profession – all of which place huge demands on leaders. New soft skills for remote working.

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Leadership Emotional Intelligence Remote Working Digitalization 100

Insightly

SEPTEMBER 28, 2021

This is part 2 of a customer service blog series based on conversations with members of Insightly’s client services and customer success teams. In part 1 of this customer service blog series, we discussed five important skills for building great relationships. It just doesn’t work.”. Getting to the root of the problem. “It

Remote Working 98

Remote Working Prioritization Communication Stakeholders 98

SalesGlobe

MAY 11, 2022

The notion of a “typical” workplace is evolving before our very eyes, and with it, remote work sales compensation plans. As quickly as the pandemic drove offices to remote work, major cities in the U.S. Now, companies are facing a fork in the road when it comes to remote work and remote work compensation plans.

Remote Working 52

Remote Working Communication Organization Innovation 52

Apptivo

SEPTEMBER 20, 2023

This blog simplifies the selection by outlining essential prerequisites for the perfect field service management software and guiding in the creation of an effective checklist. Learning to efficiently operate and update all aspects of the system, including customer data, work orders, and invoices, is vital.

Telecommunications 52

Telecommunications Construction Decision-making Software 52

Apptivo

AUGUST 24, 2023

” We’re about to expose the fundamental five benefits that mobile CRM bestows on your organization in the pages of this blog, repeating Shakespeare’s words: “The readiness is all.” One could view a mobile CRM app as a means of replicating the comprehensive desktop CRM experience on a mobile device.

CRM 52

CRM Manufacturing Transportation Logistics 52

CoSell

APRIL 13, 2021

We are working remotely. Embrace Reality Why: Working Remote Is Here To Stay The pandemic has continued far longer and far more aggressively than we’d ever envisioned. In this time, we’ve seen how working virtually and selling remotely is the new norm. Yes, it’s true. Yes, it’s true. And, yes, it’s true.

Remote Working 52

Remote Working e-Learning Sales Digitalization 52

PandaDoc

APRIL 17, 2024

Businesses use contractor management software to manage contractors undertaking work for their company. If you regularly work with contractors, this software is a must. This is how you ensure contractors work to your desired standard. It helps to ensure contractors complete work safely and in compliance with regulations.

Software 52

Software Software Management Construction 52

PandaDoc

APRIL 17, 2024

Businesses use contractor management software to manage contractors undertaking work for their company. If you regularly work with contractors, this software is a must. This is how you ensure contractors work to your desired standard. It helps to ensure contractors complete work safely and in compliance with regulations.

Software 52

Software Software Management Construction 52

Hubspot Sales

DECEMBER 31, 2020

In this post blog, we'll help you understand how to optimize your sales territory strategy to achieve bigger and better things this year. Figure out what your annual goals for the next year are by working backward. While physical territory mapping can be critical, it's becoming less so with the transition into remote work.

Decision-making 131

Decision-making Remote Working Profitability Sales 131

Strategic Communications

NOVEMBER 21, 2022

Content–from social media posts, to blog posts, website content, case studies, white papers, ebooks, etc., Turn your response into a social media post, FAQ, or use it as the starting point for a blog post. If you respond to HARO , Profnet , or Qwoted queries use the content you submit as the basis for social media or blog posts.

Artificial Intelligence 52

Artificial Intelligence Media Digitalization Communication 52

Apptivo

MAY 14, 2021

In this Apptivo blog, you’ll be getting to know how to plan a proper post-pandemic channel strategy with the best CRM system & CRM tools in a cloud business management software suite. Businesses need to work on establishing their more stable and user-friendly online presence. And for sure, it is going to stay that way.

CRM 71

CRM Digital Transformation Digitalization eCommerce 71

Strategic Communications

SEPTEMBER 26, 2022

” And, in fact, the same phenomenon is why the advertising industry works so hard to help us identify—and want to be like—others who buy and use various products. Leverage this concept as I continue to experiment with Twitter. We work with clients to plan, create and publish high-quality, unique content. Key Learnings.

e-Learning 52

e-Learning Advertising Digitalization Publishing 52

Customer Think

AUGUST 27, 2021

Throughout the Covid pandemic most office-based employees have worked from home (WFH). Many commentators have commented on how successful this experiment was because companies could continue to operate with all their people at home and once they all had Zoom and Teams setup then they could even continue with remote meetings and management.

Meetings 62

Meetings Management 62

Agile CRM

JANUARY 10, 2023

This can result in increased customer satisfaction, loyalty, and a better customer experience overall which leads to more conversions. The data acquired from this method may be utilized to build the website’s user interface or content readability based on what’s working for them.

Software 52

Software Software Account Management e-Learning 52

Strategic Communications

NOVEMBER 24, 2022

Through our own experience. Whether it’s the local news, a trade journal or publication, or a blog, a non-biased third-party evaluation, or commentary on a product or service is more trusted than what companies say about themselves or their own products and services. We try out a new restaurant and either like it or don’t.

Marketing 52

Marketing Publishing Digitalization Advertising 52

Deep Insight

SEPTEMBER 29, 2022

Way back in 2014, I wrote a blog called What is a ‘Good’ B2B Net Promoter Score? In that blog, I said that “a Net Promoter Score of about +10 is par for the course” for B2B companies and that a “a Net Promoter Score of +30 is excellent.” The nature of working changed. What is a Good Net Promoter Score? September 28, 2022.

Shareholders 52

Shareholders B2B B2C Customer Experience 52

MDI Training

MARCH 10, 2021

Last year, the well-being and health of employees and their individual work design gained even more importance in organizations. Particularly, remote collaboration and the dynamic environment to which many companies had to respond brought the link between employee well-being and the sustainable future of the company even closer.

Leadership 98

Leadership Digital Transformation Innovation Digitalization 98

Strategic Communications

FEBRUARY 24, 2022

Man Working From Home Having Online Group Videoconference On Laptop. I have also researched and written a few blog posts on the topic, including input from other sources who have worked with freelancers: Best Practices for Finding Freelancers. Choosing and Working Effectively With Freelancers.

Healthcare 52

Healthcare Communication Publishing Digitalization 52

Insightly

MAY 13, 2021

Start by working closely with your customer success team. We don’t know what the customer experience is at a particular moment. Consider repurposing this content on the blog or marketing site. They can collect qualitative feedback about customer experience. How can you better access, understand, and use customer data?

Customer Success 93

Customer Success Marketing Acquisition CRM 93

Red Star Kim

JANUARY 16, 2023

10% Remote/hybrid working. Client Experience (CX) and thought leadership remain top business development priorities. Priority activities were ranked as follows: Making improvements to client service/experience. 45% have strategies in place today, with a further 39% working towards this. 43% Fee pressures.

Marketing 130

Marketing Co-Creation Government Artificial Intelligence 130

Red Star Kim

JUNE 15, 2023

This article from January 2023 Strategic Account Management for Law Firms in the Age of Remote Working – Nexl answers the questions: What is strategic account management (SAM)? We also talked about having a core team to ensure strategy and action and a wider team with whom to share insights, work and results.

Key Account Management 130

Key Account Management Account Management Management Client Relationships 130

Red Star Kim

SEPTEMBER 29, 2023

There were breakout sessions where assistants from different sectors and firms worked together to compare and share their thoughts. The ambitious, enthusiastic and hard-working delegates considered how they could shine by focusing on their personal development and increasing their contribution to their firms.

Marketing 130

Marketing Stakeholders Digitalization Communication 130

Showpad

APRIL 9, 2020

Coaching is more of a challenge today, with sales reps often working remotely from their home offices. In this blog, we’ll discuss how to implement a successful coaching culture for a virtual workforce, as well as the tools and techniques leaders should leverage to boost reps’ selling skills, knowledge and overall performance.

Sales 111

Sales Sales Training Leadership Sales Management 111

Showpad

JUNE 29, 2021

Buyer engagement is all about delivering an interactive, impactful and inspiring experience for buyers. An experience that proves a solution’s business value to multiple buyer stakeholders along the customer journey. However, this challenge was discussed in depth in the sales content management domain blog post.

Digital Transformation 59

Digital Transformation Decision-making Digitalization Onboarding 59

Showpad

JULY 7, 2020

Welcome to the second post of this blog series for executives. . What happened is that the need to flatten the curve and for entire sales organizations to work completely remotely shed a spotlight on these challenges and their root causes. They try to solve the issue on an operational level, and that’s not working.

Digital Transformation 137

Digital Transformation Stakeholders Sales CRM 137

Brooks Group

FEBRUARY 28, 2023

As we continue to struggle with societal and workplace changes, one of the most innovative things that have come out of the last two years is an increase in remote/hybrid work. They can be tailored to each individual’s experience level and provide a comprehensive overview for more focused instruction from experienced staff.

Sales Training 52

Sales Training e-Learning Sales Digitalization 52

Showpad

MARCH 11, 2021

She envisioned a program where new joiners could experience the power and value of Showpad themselves rather than having someone teaching it to them. . I work at the best company ever.’”. And with the majority of sales teams working remotely , training and supporting new sellers can be particularly difficult. Dive deeper.

Onboarding 52

Onboarding Brainstorming Remote Working Facilitation 52

SalesGlobe

MARCH 29, 2022

It was surprisingly enlightening to what we are seeing in the workplace today, as the debate concerning remote work rages on. I’ve refreshed the data and information, and if you want to know what matters most to your hybrid or remote working sales team…read on! Flexible Work Environments and Schedules. What to do?

Remote Working 52

Remote Working Sales Communication CRM 52

Insightly

SEPTEMBER 28, 2021

This is part 2 of a customer service blog series based on conversations with members of Insightly’s client services and customer success teams. In part 1 of this customer service blog series, we discussed five important skills for building great relationships. It just doesn’t work.”. Getting to the root of the problem. “It

Remote Working 52

Remote Working Prioritization Communication Stakeholders 52