Mike Kunkle

FEBRUARY 5, 2023

But when applied to modern sales process that is aligned to the modern buyers’ journey, that doesn’t mean I completely follow his original thinking about eliminating all variation and deviation. Take a look at the below chart to see an overview of methodology aligned to the customer lifecycle and sales processes.

B2B 198

B2B Sales Decision-making Negotiation 198

Mike Kunkle

MAY 30, 2023

Career Musings I’ve been thinking about this a lot lately, due to the many downsizings and layoffs that have occurred, and how many good enablers are in the job market right now. For the remaining steps, see the blog post already referenced above , as well as the webinar and the eBook , to optimize your efforts.

Decision-making 295

Decision-making Sales Training Sales Stakeholders 295

Mike Kunkle

AUGUST 8, 2023

When sales, marketing, and customer success operate in isolated bubbles, opportunities for collaboration and synergy are lost. Fragmented customer experiences, misaligned strategies, increased friction for customers, and unfulfilled revenue potential. Establish customer advisory boards and sales advisory boards.

Sales 188

Sales Prioritization Innovation Leadership 188

Brooks Group

NOVEMBER 29, 2023

This is especially true when your job is to be a visible ambassador for a company and its products or services. Today, you’ll see far more transactors of products and services adopt terms like account, client, partner, and relationship manager for their job title than the overt “sales representative.”

Sales Training 52

Sales Training Account Growth Client Relationships Account Management 52

ACT

MARCH 21, 2023

The COVID-19 pandemic triggered significant changes in several industries, particularly professional services. That, in turn, implies further struggles for the professional services industry. In this blog, we’ll delve deeper into the current professional services market and discuss a few noteworthy industry trends.

Digital Transformation 52

Digital Transformation Remote Working Artificial Intelligence Client Relationships 52

Hubspot Sales

JUNE 6, 2022

The modern buyer doesn't have the patience to address basic questions with answers that anyone can find through a cursory search — nor do they have the time to fill you in on their challenges. Experience at their former jobs : Customize your messaging based on their career history. Various Blogs.

Sales 127

Sales Publishing Decision-making Media 127

Hubspot Sales

OCTOBER 2, 2017

This is the only way to prospect efficiently so that you don’t waste your time on unqualified leads that aren't suited for your product or service. Use these five modern sales prospecting techniques to help you better find leads who you can serve, engage, and eventually, convert to customers. 1) Make warm calls. 5) Don’t sell.

Sales 145

Sales Sales Environment Media 145

Insightly

OCTOBER 20, 2023

Customer Relationship Management or CRM trends are a leading indicator of overall trends in SaaS. The CRM industry, like the rest of SaaS, has been experiencing rapid growth and constant change as businesses prioritize customer relationships and experience. What will AI look like in CRM? Email content – Following up with a lead?

CRM 52

CRM Customer Experience Software Software 52

Insightly

OCTOBER 20, 2023

Customer Relationship Management or CRM trends are a leading indicator of overall trends in SaaS. The CRM industry, like the rest of SaaS, has been experiencing rapid growth and constant change as businesses prioritize customer relationships and experience. What will AI look like in CRM? Email content – Following up with a lead?

CRM 52

CRM Customer Experience Software Software 52

SalesGlobe

AUGUST 30, 2023

The modern sales organization is a hybrid one. Roles and responsibilities continue to evolve as sales professionals work and engage with customers in new ways. What is really changing with the modern sales organization, and ultimately, how does this impact total rewards? As sales roles change, so must total rewards.

Organization 52

Organization Sales B2C Decision-making 52

MDI Training

DECEMBER 4, 2023

Click below to access our AI-generated version of this blog article! It starts with job descriptions being created via the system: You can arrange interviews automatically through artificial intelligence. The topic of customer service is now also strongly driven by AI in our business model.

Artificial Intelligence 105

Artificial Intelligence Digital Transformation Leadership Digitalization 105

Apptivo

SEPTEMBER 20, 2023

What is a Field Service App? What Prompts a Field Service Enterprise to Opt for a Mobile App? What field service management app can do for your business? Guidelines for Selecting the Optimal Field Service App That Benefits You 5. Understanding the basics of field service management software is essential.

Telecommunications 52

Telecommunications Construction Decision-making Software 52

Red Star Kim

DECEMBER 14, 2022

There was also a lot of enthusiasm for the exercise exploring the fundamentals of partnership economics and professional service firm financial strategies. McKinsey’s framework Modern marketing: What it is, what it isn’t, and how to do it | McKinsey. Strategy basics – Mission and vision statements with hedgehogs (kimtasso.com).

Marketing 130

Marketing Management Interpersonal Skills Profitability 130

Red Star Kim

JANUARY 22, 2024

I also wrote a blog post about one of Helen’s digital products here: System review: CogniClick for instant, personalised research (kimtasso.com) ) Further details of the author: Helen Kensett | LinkedIn Overview This simply but powerfully illustrated little black book comprises 260 pages. And that technology is making some jobs obsolete.

Value Proposition 130

Value Proposition Emotional Intelligence Sales e-Learning 130

Apptivo

APRIL 8, 2022

To be precise, it is the process of attracting the visitors and converting them into potential customers. There might be prospects that have interest in your product or service and ready to make a purchase. With modern marketing automation tools, marketers are able to acquire high- quality leads. How does lead generation work?

Advertising 98

Advertising Media Marketing CRM 98

Brooks Group

OCTOBER 19, 2022

The latter approach encompasses the former, as it would be impossible to help someone do their job better without focusing on some aspect of their job. Today’s customers don’t make one decision to do business with you. That means everyone in the company must be customer-centric and focused on selling to some degree.

Sales Training 85

Sales Training Sales Account Management B2C 85

SalesGlobe

NOVEMBER 10, 2023

As I was preparing to speak at a conference on “Building a Modern Sales Structure, from KPIs and What Matters Most” I kept shifting my thinking to “what matters most”. So where does an organization start, and how do they create the right connection with the customer? Now that’s not to say those things are not important.

Sales 52

Sales Account Planning B2C Organization 52

Apptivo

OCTOBER 29, 2021

Most of the time, people look out for a trustable travel agency to get their job done. Right from arranging transportation to hospitality and destination services, the travel agency is offering a complete package for their customers. Now, modern tourism is organized and involves an optimal number of participants.

CRM 97

CRM Transportation Software Software 97

Insightly

JANUARY 23, 2023

We can agree that managing customer data is a constant struggle for businesses large and small. Whether you’re working with a dozen customers or tens of thousands, you need a place to store contact information, transaction histories, communication records, and more. Let’s settle the CRM vs. CMS debate together.

CRM 52

CRM Software Software Management 52

Zendesk

JUNE 15, 2023

As the face of an organization, customer service is a critical component of any business. With customer expectations constantly evolving, the role of customer service professionals has become increasingly complex, requiring a unique set of skills, knowledge, and expertise. Don’t: Leave excess white space.

Retail 52

Retail Leadership Interpersonal Skills Software 52

PandaDoc

NOVEMBER 25, 2022

Read this article to discover how the solution-selling methodology fares now, how top performers adapt it to modern times, and where to learn more about this approach. Simply put, solution selling means analyzing the customer’s pain points and offering products or services that will address those points. Close the deal.

Procurement 52

Procurement e-Learning Publishing Decision-making 52

Mike Kunkle

JUNE 12, 2022

If your business model includes SaaS or ongoing revenue streams, flow transactions or purchases, speak with your largest customers to understand not only their condition and how you can support them, but also how their current state may impact you. Can anything be moved to a self-service/e-commerce model? It’s hard to lose your job.

Sales 130

Sales Decision-making Virtual Selling Remote Working 130

ACT

JANUARY 10, 2024

A customer passes through multiple stages before finally purchasing your products or services. This is why modern businesses invest in lead generation and nurturing strategies that keep their pipelines full and help them generate consistent sales. As you already know, lead generation is about attracting potential customers.

Advertising 52

Advertising CRM Software Software 52

DemandFarm

MAY 2, 2024

Effective relationship management transcends mere customer satisfaction—it’s a strategic endeavour that involves nurturing deep connections that foster loyalty, satisfaction, and mutual growth. The global Customer Relationship Management market is projected to grow from $71.06 billion in 2023 to $157.53

Management 40

Management Banking CRM Profitability 40

PandaDoc

JULY 6, 2022

Your customer’s journey follows the same route — they need to understand your product, shortlist it, desire it, evaluate it, negotiate its pricing (if applicable), and then buy what you’re selling. However, modern-day marketers have reinvented the idea by adding more stages to it, or by changing it slightly. Lead nurturing takes time.

Sales 98

Sales Decision-making Customer Experience Value Proposition 98

Mike Kunkle

JULY 4, 2022

This makes your FLSMs a great source of content, customization advice, feedback, and training program (or other enablement initiative) reality checks. Show your respect for the FLSMs and support them in doing their jobs more effectively and getting better results from their reps, and you’ll have all the support you need, in return.

Sales Management 130

Sales Management Management Sales Sales Training 130

Insightly

DECEMBER 28, 2023

Let’s take a look in this blog post. Your sales operations team members will likely be your Customer Relationship Management (CRM) platform administrator, or work very closely with that person. Additionally, remote sales operations jobs offer the flexibility to work from anywhere. What is sales operations (SalesOps)?

Sales 52

Sales CRM Software Software 52

Insightly

DECEMBER 28, 2023

Let’s take a look in this blog post. Your sales operations team members will likely be your Customer Relationship Management (CRM) platform administrator, or work very closely with that person. Additionally, remote sales operations jobs offer the flexibility to work from anywhere. What is sales operations (SalesOps)?

Sales 52

Sales CRM Software Software 52

Envisio

AUGUST 14, 2023

Developing Modern Municipal Government Performance Measures Developing key performance measures in government is an essential part of strategic plan implementation, effective service delivery, the successful roll-out of new initiatives, and ensuring the core functions of local government are running smoothly.

Government 52

Government Energy and Utilities Cybersecurity Insurance 52

Red Star Kim

APRIL 12, 2023

Culture shock and the never-ending “to do” list Some of the delegates described the “culture shock” they experienced as they entered a M&BD role in the professional services sector. This is a common theme when M&BD people move from another sector into professional services.

Media 130

Media Marketing B2C Stakeholders 130

Hubspot Sales

MARCH 19, 2022

Luckily for you, you don't have to deal with that dilemma in the modern age. Online retail is more or less a staple of modern life — anyone with access to the internet can connect with almost any number of businesses pushing their products over the web. Identify the needs of your potential customers. Let’s get started.

Retail 100

Retail Suppliers eCommerce e-Learning 100

Red Star Kim

DECEMBER 5, 2023

A variety of specialist (to professional services) and mainstream CRM systems were explored. Others commented on the value of Home – Vuture – a system designed for professional services – for event marketing and noted its facilities to retain dietary requirements and other preferences. Email Online Invitations that WOW!

CRM 130

CRM Marketing Interpersonal Skills Client Relationships 130

Hubspot Sales

JULY 12, 2018

If you dream of clocking out of your nine-to-five job for the last time and becoming your own boss, you’ve probably considered a variety of small business ideas. Once you build a following, consider starting a website, accepting custom orders, or expanding to refinishing work and upholstery. Start a translation service.

Small Business 145

Small Business eCommerce Advertising Transportation 145

Hubspot Sales

AUGUST 12, 2020

Inbound sales is a personalized, helpful, modern sales methodology. Essentially, with inbound you are attracting interested customers by providing incomparable value. Lead with a helpful, customized prospecting message. Craft customized questions to uncover the prospect's pain. Inbound Sales Techniques.

Sales 139

Sales Decision-making Healthcare Value Proposition 139

Hubspot Sales

JANUARY 31, 2018

I mean it -- quit sales and get a new job. I speak on behalf of HubSpot 50 times a year, and at every engagement I tell my audience they should take the hour they use for cold calls to do something that’s not even in their job description: blogging. It’s about solving for the customer. Pushing hard for a borderline deal.

Sales 145

Sales Media Meetings Brainstorming 145

Nutshell

MARCH 12, 2024

While web pages often detail information about different products and services with varied calls to action (CTAs), landing pages have a clear and singular purpose. Add testimonials and trust signals Including customer testimonials and reviews is one way to showcase social proof to your landing page visitors and build trust.

Value Proposition 71

Value Proposition Publishing Media Decision-making 71

Insightly

SEPTEMBER 28, 2023

Revenue operations (or “RevOps”) is currently the fastest growing job in the US, according to a recent jobs analysis report from LinkedIn. In this blog post, we’ll dig into the emerging field of revenue operations. At the same time, today’s organizations have more customer data at their disposal than ever before.

Finance 52

Finance CRM Customer Success Decision-making 52